Risk Ledger Reviews

“Disappointing and Hard to Use

Pros

Haven't found anything positive yet.

Cons

The red tape and bureaucratic processes make it harder to get things done and stay engaged with the system.

“unnecessary assesments

Pros

The way questions are laid out is really simple but that's about it.

Cons

Having already gone through extensive procurement prequalification and signed a detailed SLA being forced to complete this assessment after contract award feels like unnecessary bureaucracy. Most questions duplicate what was already covered during tendering but still need careful rewording and additional detail. My other gripe is that we're ISO 27001 certified which already addresses much of what's being asked here.

“Makes it easy to bring in new vendors

Pros

It has made our vendor risk management so much smoother. I find the interface really user-friendly which makes bringing new vendors on board and working with them simple. What I appreciate most is how the shared assessment model cuts down on repetitive work and saves us tons of time. The reporting capabilities give us a solid view of where we stand with risk exposure and whenever we need help the support team is quick to respond and genuinely helpful. It's been a solid fit for an organization like ours that takes vendor risk seriously.

Cons

The system is still developing and I find the questionnaire review process confusing.

“Tidy interface

Pros

The interface seems very logical. I find the assessments work efficiently without any issues.

Cons

I wish I could add my own custom features and unique questions. The system doesn't really let you build your own functionalities from scratch.

“simple to use

Pros

It becomes pretty simple once you get through the initial setup and adding new suppliers is not difficult.

Cons

Nothing much to say here.

“Brilliant concept behind it

Pros

The concept is brilliant. Really captures how social media has woven itself into both our personal lives and business connections.

Cons

The threat detection feels pretty reactive rather than proactive. It catches things after they've already started happening instead of preventing them beforehand. Would be amazing if it could somehow predict and flag potential security issues before they become real problems though I understand thats probably not realistic with current tech limitations and legal constraints.

“complete solution

Pros

I found this platform very comprehensive yet simple for handling due diligence declarations. Getting everything set up took just a couple hours and the user-friendly design made integration with our current processes smooth.

Cons

Haven't discovered any issues so far. It's been a solid pick

“Provides detailed reports

Pros

Really simple to work with and maintain. The dashboards are excellent and I appreciate having detailed reports at my fingertips. The supplier discussion features make collaboration smooth and the notification system keeps everyone on track. What's surprised me most is how little resistance we get from suppliers when it comes to completing their assessments.

Cons

Takes some time to transfer suppliers from our old system but that's probably expected with any new platform.

“outstanding support during implementation

Pros

It's quite user-friendly. Our account manager has been wonderful throughout the implementation process, providing excellent support when we needed it. The emerging threats feature is one of my favorites since it makes monitoring supplier impacts from new threats so much simpler.

Cons

The assessment questions are pretty rigid. I wish there was a way to customize or tweak them to better fit our company's specific requirements.

“Saves time on paperwork

Pros

I love how you can just send a link to interested parties so they can check out your profile. It really cuts down on all that time spent filling out due diligence paperwork. Setting it up was simple and there are lots of helpful features for keeping tabs on supplier compliance. The dashboard is super clear and easy to move around. Plus customer support has been there for us from day one and continues to be great even after getting set up.

Cons

Some suppliers aren't thrilled about doing the assessment every six months. They find it a bit repetitive and don't always see the value in the frequency.

“automatically fills in responses for me

Pros

So far I find it simple to finish and the way it automatically fills in responses from last year's review really saves me time during the annual process.

Cons

The questions don't always feel tailored to what we actually do in our business.

“They actually listen to customers

Pros

Customer support really stands out. Whenever I have questions or suggestions they actually listen and make improvements to enhance the user experience. There are tons of useful features like emerging threat detection that give you great visibility into your supply chain and help teams collaborate more effectively.

Cons

One thing I'd suggest is making the assessment more customizable. There are certain requirements that are unique to specific projects or businesses and being able to add those to the risk ledger would really simplify the assurance process.

“dashboard well laid out, assessment edits not allowed

Pros

Dashboard layout is really well thought out. Everything I need is right where I expect it to be. Those 'Help' and 'Learn more' links in the assessment section are useful references that actually help me understand what I'm doing.

Cons

The UI for supplier assessments could use some work. Once you click 'Yes' or 'No' on a question, there's no way to change it back to 'Unanswered' if you realize you're not sure about your response and want to retract it.

“Helpful suggestions

Pros

The suggestions it generates from previously uploaded documentation before starting the questionnaire are really helpful and save me time.

Cons

This platform asks some questions that feel unnecessary though this might be more about how our company set it up rather than a fault with the software itself.

“Useful AI feature for filling forms

Pros

It's interface really puts users first and I'm impressed with how the AI handles filling out forms automatically.

Cons

AI feature doesn't recommend useful documents for uploading.

“Well laid out interface

Pros

The layout is really user-friendly. Document uploads work smoothly without any issues.

Cons

I haven't encountered any significant drawbacks so far.

“One place for everything

Pros

I appreciate having everything centralized for managing and distributing our security profile information.

Cons

Setting it up took some time initially and you need to stay on top of regular updates to keep everything running smoothly.

“easy to figure out but more custom options needed

Pros

Well I find it really convenient when filling out forms. Inputting information is simple and the layout makes it even easier. Didn't have much trouble figuring out where everything goes. The clear prompts are helpful for making sure I'm providing the right details.

Cons

Can be a bit slow when loading larger datasets and I wish there were more customization options for the interface.

“Speeds up the DPIA procurement process

Pros

I can share links with potential clients to speed up the DPIA procurement process.

Cons

It's pretty bulky though that makes sense since it handles so much

“Easy to use software

Pros

It's so easy to use. Unlike other systems that get overly complicated and force you to call for help, this one keeps things simple.

Cons

No downsides. Everything works well for me.

“AI feature is a time saver

Pros

The AI features really cut down on time-consuming tasks. There's usually tons of repetitive work in infosec that gets annoying so this helps alot.

Cons

Sometimes it feels like there's too many clicks to get things done. I'd really love to see AI play a bigger part in cutting down on all the manual security work.

“Uncomplicated setup

Pros

Getting started was not complicated. The login setup didn't give me any headaches at all.

Cons

The amount of evaluations we had to finish was quite a bit.

“Support could be better

Pros

I like how well-organized everything is with simple questions and simple document uploading.

Cons

Support could be more hands-on and interactive. Sometimes I struggled to figure out the next steps like knowing who to reach out to when I had questions that needed answering.

“Lets clients handle audit

Pros

Nice how customers can handle routine audit and onboarding questions on their own without needing to contact us directly.

Cons

Questions frequently feel off-topic or are worded so poorly they don't really apply to what I'm trying to accomplish.

“Useful reminders

Pros

The structure is really solid and I appreciate how it keeps me on track with timely reminders.

Cons

Can't think of any major issues right now.

“All compliance documents in one place

Pros

It is very convenient to use. Having all my compliance documents centralized in one spot has been a game-changer for staying organized.

Cons

Sometimes you have to jump around between different sections but that's just how these systems work so I get it.

“Well organized assesments

Pros

Love how simple the interface is and how well the assessments are organized.

Cons

Nothing to complain about.

“Simple once you get the hang of it

Pros

So easy to use once you get the hang of it. I love using it!

Cons

Finding your way around can be confusing at first.

“Such a timesaver

Pros

Instead of completing separate questionnaires for each customer this saves me time since I just need to review and update the documents.

Cons

I just wish more suppliers would actually get on board with this platform!

“Exceptional user experience

Pros

The interface is very responsive and the user experience is incredible.

Cons

Honestly there aren't any real downsides I've found. Sure it might feel a bit overwhelming when you first start using it but once you get the hang of the interface, you can really pick up speed. It actually works perfectly with how I multitask and fits my workflow perfectly.

“Helpful support team

Pros

In my experience it has been user friendly. The supplier risk map gives me excellent visibility into our supply chain and the emerging threat section is particularly valuable. When the MS/Crowdstrike global issues hit the team was there to help us. They deployed coverage the same day which let us start tracking supplier responses immediately.

Cons

The assessment process can drag on quite a bit when waiting for suppliers to finish up.

“Consolidates risk data

Pros

Brings all our risk data together in a single location which makes spotting, evaluating and handling risks throughout the company much more convenient.

Cons

Although you can customize it there are limits to how much you can really adjust the system for very specific or unique business requirements.

“Easy to log in

Pros

I find logging in really easy and the security feels solid. Scrolling through different assessment areas is not complicated and doesn't require much thought. When I need to add new colleagues to the system, there are no unnecessary steps. The submission process is simple and gets the job done efficiently.

Cons

Really can't find any major issues with it. Had to use this for completing a customer assessment which was simple enough.

“comprehensive risk management but reporting lacks customization

Pros

I really like how comprehensive this platform is for handling risks. It's easy to manage and makes it simple to identify, assess and address potential issues. Being able to monitor risk assessments over time gives us great visibility into our organization's risk profile. It makes it easy for team members to communicate and coordinate which really improves our overall risk management workflow.

Cons

Reporting features could definitely use some work. While I can conduct thorough risk assessments, creating comprehensive reports for stakeholders feels time-consuming. I'd love to see more customization options for report generation and maybe some pre-built templates for different reporting scenarios. It would make communicating risk information across the organization so much easier. The integration capabilities also need refinement and better connectivity with other systems would really boost its overall usefulness.

“automated emails are helpful

Pros

The automated email notifications keep me on top of updates without having to constantly check. Having both online and phone support has been really helpful when I run into issues and the team is responsive. The interface is simple and uploading files is pretty easy.

Cons

The amount of detail required and all the questions made everything take way longer than I expected. There were also some delays after submitting. Had to wait a bit before hearing back from clients.

“I like the navigation pane

Pros

All the hints and explanatory comments are so helpful. The navigation pane is brilliant. It shows you an overview of sections, percentage of completed responses and lets you filter unanswered items. The interface looks well arranged and everything feels user-friendly.

Cons

I wish there was a save and return later option.