Risk Ledger Reviews

“Disappointing and Hard to Use

Pros

Haven't found anything positive yet.

Cons

The red tape and bureaucratic processes make it harder to get things done and stay engaged with the system.

“unnecessary assesments

Pros

The way questions are laid out is really simple but that's about it.

Cons

Having already gone through extensive procurement prequalification and signed a detailed SLA being forced to complete this assessment after contract award feels like unnecessary bureaucracy. Most questions duplicate what was already covered during tendering but still need careful rewording and additional detail. My other gripe is that we're ISO 27001 certified which already addresses much of what's being asked here.

“Makes it easy to bring in new vendors

Pros

It has made our vendor risk management so much smoother. I find the interface really user-friendly which makes bringing new vendors on board and working with them simple. What I appreciate most is how the shared assessment model cuts down on repetitive work and saves us tons of time. The reporting capabilities give us a solid view of where we stand with risk exposure and whenever we need help the support team is quick to respond and genuinely helpful. It's been a solid fit for an organization like ours that takes vendor risk seriously.

Cons

The system is still developing and I find the questionnaire review process confusing.

“Tidy interface

Pros

The interface seems very logical. I find the assessments work efficiently without any issues.

Cons

I wish I could add my own custom features and unique questions. The system doesn't really let you build your own functionalities from scratch.

“simple to use

Pros

It becomes pretty simple once you get through the initial setup and adding new suppliers is not difficult.

Cons

Nothing much to say here.

“Brilliant concept behind it

Pros

The concept is brilliant. Really captures how social media has woven itself into both our personal lives and business connections.

Cons

The threat detection feels pretty reactive rather than proactive. It catches things after they've already started happening instead of preventing them beforehand. Would be amazing if it could somehow predict and flag potential security issues before they become real problems though I understand thats probably not realistic with current tech limitations and legal constraints.

“complete solution

Pros

I found this platform very comprehensive yet simple for handling due diligence declarations. Getting everything set up took just a couple hours and the user-friendly design made integration with our current processes smooth.

Cons

Haven't discovered any issues so far. It's been a solid pick

“Provides detailed reports

Pros

Really simple to work with and maintain. The dashboards are excellent and I appreciate having detailed reports at my fingertips. The supplier discussion features make collaboration smooth and the notification system keeps everyone on track. What's surprised me most is how little resistance we get from suppliers when it comes to completing their assessments.

Cons

Takes some time to transfer suppliers from our old system but that's probably expected with any new platform.

“outstanding support during implementation

Pros

It's quite user-friendly. Our account manager has been wonderful throughout the implementation process, providing excellent support when we needed it. The emerging threats feature is one of my favorites since it makes monitoring supplier impacts from new threats so much simpler.

Cons

The assessment questions are pretty rigid. I wish there was a way to customize or tweak them to better fit our company's specific requirements.

“Saves time on paperwork

Pros

I love how you can just send a link to interested parties so they can check out your profile. It really cuts down on all that time spent filling out due diligence paperwork. Setting it up was simple and there are lots of helpful features for keeping tabs on supplier compliance. The dashboard is super clear and easy to move around. Plus customer support has been there for us from day one and continues to be great even after getting set up.

Cons

Some suppliers aren't thrilled about doing the assessment every six months. They find it a bit repetitive and don't always see the value in the frequency.

“automatically fills in responses for me

Pros

So far I find it simple to finish and the way it automatically fills in responses from last year's review really saves me time during the annual process.

Cons

The questions don't always feel tailored to what we actually do in our business.

“They actually listen to customers

Pros

Customer support really stands out. Whenever I have questions or suggestions they actually listen and make improvements to enhance the user experience. There are tons of useful features like emerging threat detection that give you great visibility into your supply chain and help teams collaborate more effectively.

Cons

One thing I'd suggest is making the assessment more customizable. There are certain requirements that are unique to specific projects or businesses and being able to add those to the risk ledger would really simplify the assurance process.

“dashboard well laid out, assessment edits not allowed

Pros

Dashboard layout is really well thought out. Everything I need is right where I expect it to be. Those 'Help' and 'Learn more' links in the assessment section are useful references that actually help me understand what I'm doing.

Cons

The UI for supplier assessments could use some work. Once you click 'Yes' or 'No' on a question, there's no way to change it back to 'Unanswered' if you realize you're not sure about your response and want to retract it.

“Helpful suggestions

Pros

The suggestions it generates from previously uploaded documentation before starting the questionnaire are really helpful and save me time.

Cons

This platform asks some questions that feel unnecessary though this might be more about how our company set it up rather than a fault with the software itself.

“Useful AI feature for filling forms

Pros

It's interface really puts users first and I'm impressed with how the AI handles filling out forms automatically.

Cons

AI feature doesn't recommend useful documents for uploading.

“Well laid out interface

Pros

The layout is really user-friendly. Document uploads work smoothly without any issues.

Cons

I haven't encountered any significant drawbacks so far.

“One place for everything

Pros

I appreciate having everything centralized for managing and distributing our security profile information.

Cons

Setting it up took some time initially and you need to stay on top of regular updates to keep everything running smoothly.

“easy to figure out but more custom options needed

Pros

Well I find it really convenient when filling out forms. Inputting information is simple and the layout makes it even easier. Didn't have much trouble figuring out where everything goes. The clear prompts are helpful for making sure I'm providing the right details.

Cons

Can be a bit slow when loading larger datasets and I wish there were more customization options for the interface.

“Speeds up the DPIA procurement process

Pros

I can share links with potential clients to speed up the DPIA procurement process.

Cons

It's pretty bulky though that makes sense since it handles so much

“Easy to use software

Pros

It's so easy to use. Unlike other systems that get overly complicated and force you to call for help, this one keeps things simple.

Cons

No downsides. Everything works well for me.