SentinelOne

SentinelOne Reviews

Total 24 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

17%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Pratik

IT, 500+ employees

More than a year

4.0

“Overall good other than a few exceptions”

Pros

I really like its reporting monitoring, and alerting capabilities.

Cons

From an investigative perspective I think the deep dive search could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Timothy

Engineering, 101-500 employees

Less than a year

5.0

“EDR Solution - Great Product”

Pros

I find it so easy to use and it ranks highly in the MITRE ATTACK framework and has been very effective for our business as an EDR security solution.

Cons

It highlighted a lot of our internal unsigned programs as suspicious, but with some exception mapping, that was easy to fix.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Abdulquadri

IT, 1-10 employees

Less than a year

5.0

“Excellent Product with Outstanding Capability for Endpoint Detection and Response”

Pros

The Deep Visibility feature in Sentinelone is the most impactful part of the software making threat hunting an excellent experience.

Cons

Sentinelone requires users to encrypt threat files with a complex password before downloading them. This makes it harder when checking the file locally. Using a browser generated password to meet the complexity requirements makes it even more difficult to remember and you constantly have to check saved passwords. It would be much easier if a standard password like "infected" was used or at least let users use simpler passwords.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brandon

Retail, 101-500 employees

Less than a year

5.0

“Great Software!”

Pros

It is very easy to use and the installation process is smooth.

Cons

When whitelisting something that was flagged it does something strange to the file path. The actual path is not whitelisted and you have to go in manually and change it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10