SentinelOne Reviews
Total 24 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars17%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
IT, 500+ employees
More than a year
“Overall good other than a few exceptions”
Pros
I really like its reporting monitoring, and alerting capabilities.
Cons
From an investigative perspective I think the deep dive search could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Engineering, 101-500 employees
Less than a year
“EDR Solution - Great Product”
Pros
I find it so easy to use and it ranks highly in the MITRE ATTACK framework and has been very effective for our business as an EDR security solution.
Cons
It highlighted a lot of our internal unsigned programs as suspicious, but with some exception mapping, that was easy to fix.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 1-10 employees
Less than a year
“Excellent Product with Outstanding Capability for Endpoint Detection and Response”
Pros
The Deep Visibility feature in Sentinelone is the most impactful part of the software making threat hunting an excellent experience.
Cons
Sentinelone requires users to encrypt threat files with a complex password before downloading them. This makes it harder when checking the file locally. Using a browser generated password to meet the complexity requirements makes it even more difficult to remember and you constantly have to check saved passwords. It would be much easier if a standard password like "infected" was used or at least let users use simpler passwords.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 101-500 employees
Less than a year
“Great Software!”
Pros
It is very easy to use and the installation process is smooth.
Cons
When whitelisting something that was flagged it does something strange to the file path. The actual path is not whitelisted and you have to go in manually and change it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10