Total 10 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

90%

4

Stars

10%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Hospital & Health Care, 51-100 employees

4.0
May 2023

It's a fantastic MFA solution

Pros

This solution has been instrumental in protecting our internal environment with Multi-Factor Authentication (MFA), going beyond just securing interactive logins to cover PSExec, PS and more, something solutions like DUO don't offer unless installed on each workstation. The fact that we can leverage our existing Azure MFA setup without requiring users to install another app is a huge plus. The best part is that installation only needs to be done on our Domain Controller, not every workstation. It has been an excellent investment and we are excited to see how they continue to improve and develop the solution.

Cons

The dashboard and interface look fantastic but despite the good appearance, there's a lack of practical functionality behind it. Investigating threats or incidents often leads to a frustrating cycle of clicking around, trying to find any relevant information related to a specific threat or incident. While there are filtering options, it would be beneficial if the system directed you to the specific log entries when you clicked. The workflows on the interface could be more streamlined, while there's a lot of valuable information, you can't click on it to access further details or take actions like marking something as a "false positive." You have to navigate to a different page, find the account and mark it there. Also the event flagging system could be more detailed. We've had instances where users were flagged as HIGH or CRITICAL risk, but the only risk indicator was �Abnormal Authentication.� What does that mean and why was the risk level escalated to critical? It would be helpful to understand the reasoning so we can educate or make necessary adjustments, either with the user's behavior or through configuration changes. Finally, the PoC and implementation could have been better. We had a new team member assisting and some issues arose that turned out to be software bugs, which required an update.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Avihai

Cyber Security, 11-50 employees

5.0
April 2023

Best MFA app I've used

Pros

The most useful feature is the ability to easily view every authentication with the Active Directory and make the whole process feel seamless and engaging.

Cons

Honestly I can't think of anything negative. I love it!!! it has definitely made my job much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Steven

Administration, 500+ employees

5.0
April 2023

So supportive and helpful

Pros

Silverfort has been instrumental in adding an extra layer of security when accessing our resources, helping us meet our security requirements. Their project team has been working closely with us from the start and continues to assist in achieving our goals.

Cons

There is nothing to dislike. The service is intuitive and userfriendly and any questions we have had have been answered promptly by the team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer & Network Security, 500+ employees

5.0
April 2023

The best MFA experience I've ever had

Pros

One of the great things about this product is that it offers numerous options for enforcing MFA, including on SMB connectivity.

Cons

It cannot function without having a DC in your organization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Sebastian

Infrastructure, 500+ employees

5.0
April 2023

Easily enhancing security

Pros

We have successfully set up on-prem MFA login, service account protection, and RADIUS capabilities in an easy-to-manage and administrator-friendly manner. It also offers valuable security insights.

Cons

It would be great if version upgrades could be downloaded and initiated from the admin console.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Non-Profit Organization Management, 51-100 employees

5.0
August 2022

Flexible software

Pros

Before I dive deeper, the best feature for me has been the support. This tool offers flexibility in implementing Multi-Factor Authentication across multiple platforms, including Remote Desktop, VPN, on-site logins and more.

Cons

The app has been updated to fix the one issue we initially had. Previously if you wanted to remove an account, the app had to be uninstalled from a user's phone. Now it's possible to remove an account directly from the app. The only remaining challenge is getting users to notify us when they have purchased a new phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Insurance, 51-100 employees

5.0
July 2022

Amazing solution, excellent security!

Pros

During our search for a more secure environment, we discovered Silverfort. After reaching out for a demo, we decided to purchase their solution. Since then, they have been there to guide us through every step, from implementation to support and upgrades. We can always contact them whenever we have an issue or a question, and they are quick to respond. We are excited about the new features they continue to roll out. This solution has undeniably strengthened our security.

Cons

I wish the mobile app looked more modern, had an import feature from other MFA apps and could send emails to the IT team when an anomaly is detected. It would also be helpful if they were on DIR, allowing other government entities to take advantage of this solution. The pricing is a bit higher than most would expect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Financial Services, 51-100 employees

5.0
December 2018

Versatile and powerful product

Pros

This is a robust authentication tool that enables MFA across the network. Its adaptability and simple policy management make it easy for customers to decide how to best utilize the product.

Cons

There haven't been any major issues. The few that came up were quickly addressed and resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Rodolfo, 51-100 employees

5.0
November 2018

A potential addition to our suite of offerings

Pros

Implementation process is straightforward, thanks to Silverfort's custom scripting that integrates seamlessly into the customer's system. The dashboards are clear and to the point. Syslog shipping makes it easy to collect LDAP and KRBGT events across the enterprise for investigation or real time monitoring with a SIEM. Its ability to go from concept to feature implementation is highly impressive. They have successfully thwarted every "Pass the Hash" attack and most man in the middle attacks, something that other 2FA solutions often fail to address.

Cons

If this were to be used in a SOC environment, there's a limitation on defining granular permissions for Silverfort users. This feature is more suited for case management and visibility segregation, and to their credit, it never marketed it as a primary feature. It's more of a personal �nice-to-have� for me. RADIUS capability would also be a great addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Max

Not Specified, 11-50 employees

5.0
November 2018

Simple and effective..highly recommended!!

Pros

The installation was quick and easy, taking only a few hours without needing agents. It was far simpler than other MFA solutions I have seen in demos.

Cons

I don't have any real complaints. My experience with them has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10