Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JM

Joshua M.

Mid Market, 101-500 employees

5.0
December 2023

Lots of options

Pros

The variety is incredible and you can choose everything from attack types to deployment targets and numbers. I also appreciate being able to send campaigns to specific groups or randomly distribute them across the organization.

Cons

The main issue I've run into is when employees get flagged and panic, thinking the training link is actually another phishing attack or that they're going to get in trouble so they just avoid doing the training altogether.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

JIA

Jacob Ira A.

Enterprise, 500+ employees

5.0
September 2023

easy to report suspicious emails

Pros

I love how easy it is to report suspicious emails. Just one click and the IT team gets notified automatically. The phishing simulations run on their own, which is really convenient. Having everything in one dashboard is fantastic. You can see your entire organization's security status at a glance including antivirus info if you have those subscriptions. The way it works with Office and Outlook is smooth too.

Cons

Users tend to report just about anything or flag spam as phishing threats. It requires time and patience to sort through, though I'd prefer they over-report than miss something important.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

SJ

Shubham J.

Mid Market, 51-100 employees

4.0
February 2023

Provides solid security

Pros

Security is really solid and comprehensive here. The protection against phishing threats feels airtight and simple to manage. I also appreciate how well it integrates with other tools we're already using.

Cons

Managing everything from one place can be tricky and I've run into some compatibility issues with certain end devices that don't always play nice with the system.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

BC

Bhuwan C.

Small Business, 11-50 employees

4.0
February 2023

One of the best threat simulation tools

Pros

I'm really impressed with the threat simulation capabilities here. There are over 60 predefined templates that show actual threats in a live environment. The phishing simulation training has been valuable for keeping our end users prepared for the constantly evolving cyber threat landscape.

Cons

The reporting section could use more detailed breakdown options. Also, when I add an IP address to the allowlist in Central, there's often a delay before it actually takes effect.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SP

Sandipan P.

Small Business, 11-50 employees

4.0
February 2023

Raises awareness about phishing

Pros

I appreciate how it creates realistic phishing simulations that actually teach people what to look for. This kind of hands-on training is crucial since it makes employees much more aware of email threats and helps them stay alert when something suspicious hits their inbox.

Cons

The interface can be pretty confusing to figure out, especially if you are not super tech-savvy

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

SJ

Shashank J.

Mid Market, 101-500 employees

5.0
February 2023

Affordable and reliable

Pros

The anti-phishing protection really stands out to me. It's dependable and won't break the bank either.

Cons

Could use some additional features and more expansion options.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RA

Raja A.

Enterprise, 500+ employees

4.0
February 2023

efficient product

Pros

The effectiveness of this solution really impressed me.

Cons

Sometimes it takes a while to get results.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

NS

Neeraj S.

Mid Market, 101-500 employees

5.0
February 2023

Stops all attacks

Pros

Really happy with how effectively it stops threats and phishing attacks from getting through.

Cons

I can't really find anything wrong with it, though I suppose there's always room for better security features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MF

Mohd F.

Mid Market, 51-100 employees

5.0
February 2023

Helps detect malicious emails

Pros

Phishing threat detection really helps identify new malicious sites and emails. I've had a great experience with the management console and the user profile monitoring tools work well.

Cons

The product could really use better documentation and help resources built right into the console. It's frustrating that there isnt an easy way to access support or get detailed explanations about features directly from the interface. Having a help button with use cases would make everything much more user-friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AS

Adarsh S.

Mid Market, 51-100 employees

5.0
February 2023

Fast and accurate

Pros

The speed is impressive and everything updates instantly with accurate results.

Cons

I don't really have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10