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Overview
STORM by OTRS provides a structured platform for cybersecurity incident response, helping teams automate and manage threats according to certified standards. While its process-driven nature requires initial configuration to match workflows, its robust automation and BSI-compliant reporting make it a powerful tool for mature security operations.
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Starting Price
Custom
STORM Specifications
- Security Measure
- Threat Intelligence
- Phishing Prevention
- Security Audits And Reporting
What Is STORM?
STORM by OTRS is a specialized software solution for managing cybersecurity incidents and meeting information security standards like ISO 27001. It functions as a central command center for Security Operations Centers (SOCs) and Computer Security Incident Response Teams (CSIRTs). The platform helps standardize responses to threats such as malware or phishing by using automated, predefined processes, ensuring fast, compliant, and auditable management of all security events.
STORM Pricing
STORM Integrations
Who Is STORM For?
STORM is ideal for a wide range of security teams and regulated industries, including:
- Security Operations Centers (SOCs)
- Incident Response Teams (CSIRTs)
- Information Security Officers (ISOs)
- Financial services
- Healthcare organizations
- Government agencies
Is STORM Right For You?
If your organization needs to formalize its incident response processes and meet strict compliance requirements, STORM is the right fit. The software is certified by the German Federal Office for Information Security (BSI) for incident response, making it a standout choice for businesses operating under standards like ISO 27001. Its strength lies in transforming chaotic security events into structured, automated, and auditable workflows, ensuring nothing is overlooked during a crisis.
Still unsure about STORM? Contact us at (661) 384-7070 for further guidance.
STORM Features
Automated Incident Response
STORM uses a powerful process engine to automate predefined security playbooks. When an incident is reported, it automatically triggers the correct workflow, assigns tasks, and escalates issues, ensuring a rapid and consistent response to threats every time.
Centralized Security Cockpit
It provides a single, unified dashboard for managing all security incidents. This ‘single point of truth’ gives security teams complete visibility over ongoing events, assigned tasks, and communication, preventing information silos during a crisis.
Secure And Auditable Reporting
Every action, decision, and communication within STORM is securely logged, creating a complete, tamper-proof audit trail for each incident. This is crucial for post-incident analysis, compliance reporting, and demonstrating due diligence to auditors and regulators.
Secure Communication Channels
The platform ensures all communication related to an incident is encrypted and handled within a secure, isolated environment. This prevents sensitive security information from leaking through standard channels like email and protects the integrity of the investigation.
Pros And Cons of STORM
Pros
Automates security playbooks
Ensures compliant, auditable workflows
Centralizes incident management
Cons
Requires guidance with deployment as reported by some users
Some users may require guidance for report generation
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Frequently Asked Questions
Who are the typical users of STORM?
STORM features are used by cybersecurity professionals, including SOC analysts, incident responders, security managers, and CISOs who are responsible for an organization's security posture.
What level of support does STORM offer?
STORM comes with enterprise-level support from OTRS, including access to security updates, expert technical assistance, and professional services for implementation and customization.
Does STORM have a mobile app?
Yes, as part of the OTRS suite, STORM can be accessed via the OTRS mobile app.
Does STORM offer an API?
Yes, STORM offers an API.
What other apps does STORM integrate with?
Information about third-party integrations has not been specified by the vendor.
What types of pricing plans does STORM offer?
STORM pricing is customized based on the organization's specific needs, including the number of agents and required service levels. Get a detailed STORM cost breakdown tailored to your specific requirements.
What language does STORM support?
STORM software primarily supports English alongside 30 plus other languages.