
Symantec Enterprise Cloud Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars24%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Velentina
Education Management, 51-100 employees
Less than 6 months
“Great app
Pros
All features are extremely useful. WordPress is the best at accommodating every level of site ownership from personal to business plans.
Cons
Everything is great but the customer service for the product is not awesome and the response time from customer support is useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rami
Accounting, 101-500 employees
Free Trial
“I like this product so far
Pros
Data Center Optimization is very beneficial and simple to navigate. I have tried the free trial version and so far, the product has been good.
Cons
I tried the product for three months and did not face any issues. It worked really well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manas
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Very effective
Pros
The application features are excellent and have improved our systems since installation. It is easy to navigate and practical. The email protection and website validation are fantastic.
Cons
It is quite expensive and uses a lot of system resources which makes things a bit slow. They now have many features which can sometimes be hard to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elysha
Banking, 500+ employees
More than a year
“A software to defend against malware attacks.
Pros
Symantec Endpoint Encryption is a genuine investment. It can be used effectively even on older Windows operating systems. In some forums, it may consume a lot of CPU and RAM resources. If the computer is old, it becomes challenging to operate, especially with applications that also require RAM. However since Symantec Endpoint Protection is lightweight, this issue does not apply. Symantec has done an excellent job with its centralized management portal. Once the interface is understood, it gets better. Policy management could be improved but it covers the essentials. Email notifications are crucial for me and this product handles that well. It does not matter if the function was resolved automatically administrators always receive notifications.
Cons
Tech support can be disappointing at times especially if the issue is not directly related to the agent. Entry related issues can take time to resolve especially since Broadcom took over. The licensing structure and costs are high. The differences between competitors make choosing the product more complicated. Symantec needs to clarify its pricing strategy and the regular updates are not that frequent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Information Technology and Services, 500+ employees
More than a year
“Unnoticeable to the end user
Pros
This software does not bother the end user. It has been installed on my computer for nearly two years, and the only times I noticed it was when it alerted me about potential dangers.
Cons
The interface is a bit confusing and it may take end users a while to figure out what to do.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Partha Protim
Information Technology and Services, 500+ employees
More than a year
“Symantec Endpoint Protection Review
Pros
Symantec Endpoint Protection is among the most trusted security software globally. It is simple to install and use. Our organization has relied on it for a long time. Our IT team maintains complete control over software installations, and all scheduled scans and updates happen automatically without disturbing users. It prevents threats, unauthorized applications and intrusions ensuring data safety.
Cons
There have been complaints about license management. Plus it offers maximum support on Windows with only a few features on Mac. Remote management needs Internet Explorer which can be slow. It does not do well at detecting phishing sites and its reporting feature is not as strong compared to competitors like Bitdefender GravityZone Elite.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas
Financial Services, 51-100 employees
More than a year
“Encryption
Pros
I use their email encryption and it has consistently worked well. The simple term in the subject line for sending it makes it easy to work with.
Cons
Sometimes end users have a hard time reviewing the software or it goes to their spam folder but that seems to be a common issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Tom
Computer & Network Security, 500+ employees
More than a year
“Very secure endpoint encryption
Pros
Managing from the admin console has been simple and deployment with System center configuration Manager is not difficult.
Cons
I would say BitLocker is best suited for a modern workstation environment and works well with Windows 10.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer & Network Security, 1-10 employees
More than a year
“great for confidential/classified communications
Pros
It can encrypt anything across various messaging methods. Once set up, it becomes virtually transparent. It is always a plus when software does not require a struggle to accomplish tasks.
Cons
Setup can sometimes be a bit amusing. Also reactivating expired keys can be tricky. That said I would not trade it for anything.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Grafton
Marketing and Advertising, 500+ employees
More than a year
“they are awesome
Pros
In the future everything will likely be stored on some server, often referred to as the cloud. The challenge is how to keep your most sensitive secrets or business assets secure if they cannot be physically kept offline. Our organization experienced a hack about two and a half years ago and since then has implemented significant security measures including this one. Since then, we have had zero security threats. Though I do not know the science behind it, Symantec is a trusted name in this industry. They also provide on premise solutions.
Cons
I really do not have any cons to mention about this service or software. They have supported us from onboarding through daily security issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Museums and Institutions, 101-500 employees
More than a year
“Love SEP
Pros
This software is perfect for our environment because it is lightweight and essentially invisible to users.
Cons
Managing it effectively requires the SEP Manager component which leaves much to be desired. It is slow and awkward to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shuabe
Construction, 51-100 employees
More than a year
“Great AV Software
Pros
Symantec has been used for endpoint protection and it performs exceptionally well in that regard.
Cons
There is not much to complain about because like any other antivirus it effectively suppresses viruses.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Alice
Staffing and Recruiting, 101-500 employees
More than a year
“The most effective product for ultimate protection
Pros
I appreciate how it identifies and blocks suspicious activities on my system, ensuring its security. It also provides excellent scanning capabilities that assess my system before proceeding, ensuring safety.
Cons
I cannot identify any major issues with this product because it is a complete package that saves me time and provides full protection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerom
Education Management, 11-50 employees
More than a year
“it is an important tool to have
Pros
We used this software to protect sensitive company details and it performed exceptionally well. When someone copied details to flash drives they were encrypted thanks to this software.
Cons
The software price is a bit high but apart from that we did not face any other issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Krzysztof
Financial Services, 500+ employees
More than a year
“Great and safe
Pros
The service provided by Symantec is greatly appreciated. There have been no security issues thanks to it.
Cons
While it may be pricey I believe it is worth every penny. For large companies there is room for negotiating the price.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Consumer Electronics, 500+ employees
More than a year
“Okay tool
Pros
Our IT admins installed it on our machines for endpoint protection so there was no choice but to use it. It is an adequate tool though nothing exceptional about it.
Cons
It does make the system slow and I find this tool annoying due to its substantial RAM usage.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Diogo
Telecommunications, 500+ employees
More than a year
“Security system that encrypts cloud and local files
Pros
This system is very efficient the entire process is managed within the console allowing for the selection of specific folders or clients for encryption.
Cons
Generally problems arise from misinformation among clients. Some files are accessed by multiple users who may not realize the data is encrypted leading to issues during management.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mathew
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“The over-protective tool delievring the best services for network and servers protection.
Pros
Symantec Endpoint Protection is by far the most reliable tool for effective protection against viruses and malware. It ensures the system is safeguarded against all types of malware breaches and network security threats. It is also affordably priced and offers efficient security features.
Cons
It makes my systems significantly slower after installation. It consumes a lot of processing power and its network protection features limit my internet use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Market Research, 51-100 employees
More than a year
“Great Product, Easy to use
Pros
The ease of use stands out. The online console is packed with features and capabilities, allowing for the disabling of peripherals and automatic scanning.
Cons
Some features do not function correctly like uninstalling from the console. Often it takes multiple tools to fully uninstall the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mayra
Higher Education, 500+ employees
More than a year
“Highly precised tool with reliable protection of the devices and accounts.
Pros
Symantec is known for quality protection and reliable performance against virus intrusions and malware attacks. Its Endpoint Protection secures our operations and data by restricting internet surfing and downloads.
Cons
Symantec Endpoint Protection has caused corrupted folders and files on our system. Frequent malware intrusions corrupt the data making it unusable. We have also noticed a slowdown in my system after installing this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10