Total 49 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

92%

4

Stars

8%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Martin

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
February 2024

A great product for complete peace of mind.

Pros

What I appreciate most is ThreatLocker's support. Most of my questions have been answered through the university or the help page, both of which are excellent. If I can't find what I need, contacting the Cyber Heroes results in almost instant responses. They are very polite, informed and follow up until the issue is resolved, which is great.

Cons

The exam is solid and although the training was initially difficult to follow, there have been significant improvements over the past year.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tony

Information Technology and Services, 11-50 employees

Less than a year

5.0
February 2024

ThreatLocker. The leader in Zero Trust by a mile

Pros

The Cyber Hero service handles most of the heavy lifting for us.

Cons

The cultural resistance from system administrators to this approach is a challenge. It requires teaching them to accept the minor friction of requesting permissions before installing or updating software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

Tom

Computer & Network Security, 1-10 employees

More than a year

5.0
January 2024

The best zero trust platform

Pros

It provides true zero-trust access control with fine-grained application, user, device, network port and internet default deny.

Cons

The initial learning is a lot which means several hours of training to get started.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nate

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2023

Great Solution

Pros

The ability to quickly secure devices in an environment is a significant advantage.

Cons

Due to the complex settings and features within Threatlocker, there is a lot to learn, know and understand.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J

Jordan

Information Technology and Services, 11-50 employees

More than a year

4.0
November 2023

Great product, great support

Pros

ThreatLocker offers a broad range of features, providing many options. Their support and account representatives are informative and helpful.

Cons

Limitations around the use of batch and Python scripts while understandable have been a major source of internal conflict since instalation. The mobile app could also benefit from additional features to match those of the web portal though I understand this is planned for future updates.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

D

Dylan

Research, 101-500 employees

Less than 6 months

5.0
November 2023

Application access/elevation control and ringfencing in a simple to use package

Pros

ThreatLocker was easy to implement and deploy in our (AAD/Intune) environment and it has been easy to manage. Compared to our previous access control solution, ThreatLocker is far superior in flexibility and simplicity. Its not-for-profit pricing makes it more affordable than competitors. Our support and account management team have been very helpful, particularly support team member who has shown exceptional knowledge of the platform and consistently provides solutions. Regular updates introduce new features and quality-of-life improvements.

Cons

There is a minor issue with the storage policy deployment occasionally struggling with USB allowances. This could be related to our own infrastructure as it happens in about 1 in 100 cases.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

James

Research, 101-500 employees

Less than a year

5.0
November 2023

Peace of mind for CyberSec pros

Pros

The attentive care and support from the onboarding team have been exceptional.

Cons

Navigating the system can be challenging especially for software developers or engineers as it may feel restrictive at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kevin

Information Technology and Services, 101-500 employees

More than a year

5.0
November 2023

ThreatLocker gives us piece of mind!

Pros

Its flexibility in addressing any use case presented to us is impressive. We always manage to find a policy solution.

Cons

ThreatLocker is so advanced that there are many features with potential for further development such as Elevation Control.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B

Benjamin

Information Technology and Services, 11-50 employees

More than a year

4.0
October 2023

ThreatLocker: Industry Leading Endpoint Protection Platform

Pros

Working with ThreatLocker has been fantastic. The customer support is excellent and it is packed with great security features. As both a provider and user of ThreatLocker, I find it beneficial for efficiently implementing and integrating these features into daily operations. Allowlisting is the most frequently utilized feature by our clients and creating policies at both the individual user and organization-wide levels has been great.

Cons

The learning curve and initial noise during system implementation add extra work and training challenges. Adopting ThreatLocker is a shift in philosophy for tech teams and overcoming this can be a struggle.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8