ThreatLocker Reviews

“Skycomp Solutions trusts ThreatLocker

Pros

We've been using ThreatLocker for quite sometime now and it's really dependable. It detected many threats and kept us safe from many cyber attacks.

Cons

ThreatLocker tends to be a bit too sensitive when I download stuff from the web even from trusted sites. I often have to submit a ticket and wait for approval which can slow me down at times. But when I see the stats the extra effort seems worth it.

“ThreatLocker - Answer to security augmentation for Microsoft Defender

Pros

ThreatLocker stand out from typical MSP vendors cause they focus on integrity instead of follow trends. Through my experience with them I have come to trust their dedication to being a solid partner in our cybersecurity efforts. They act as an active guard against threats like Defender with their default deny approach eliminating false positives in SOC monitoring of EDR data which bring peace of mind. Adopting this strict method have helped us feel more secure.

Cons

Switching to a default deny strategy had a bigger impact than I thought it would. At first the workload was more than expected but Cyberhero support quickly proved invaluable. If you are going this route I did recommend having weekly meetings to fine-tune your initial policies. Its an effort that really pays off in securing the system.

“Great Security

Pros

Simple to use, easy setup and the team always ready to help.

Cons

The price compared to some other products is currently ahead of the market.

“Red Key Solutions ThreatLocker review

Pros

I appreciate the security it offers particularly its feature to deny anything not allowed. Customer service and support are excellent.

Cons

it takes time to learn due to the multitude of features. It has improved as they have expanded the BuiltIn App library, enhanced training videos, and offered a more comprehensive service option.

“ThreatLocker one stop shopping for security

Pros

The software provides a zero trust solution.

Cons

The product is easy to use but requires training on a few specific items initially.

“Love ThreatLocker

Pros

The ThreatLocker platform addresses numerous needs and continues to expand. The team is exceptional, I have always been promptly connected with someone knowledgeable. For cybersecurity, ThreatLocker serves as one of our primary defenses against ransomware and other malware.

Cons

When utilizing the allow listing feature, ThreatLocker can become quite noisy and demand significant maintenance. If users do not frequently open random software after the learning phase, the system works well. Threatlocker is powerful but understanding how to effectively use it is crucial.

“ThreatLocker is the way to go!

Pros

I really like the security it provides with minimal struggle for the end user. When set up correctly, it establishes safe boundaries for client systems without significantly impacting performance.

Cons

Threat Locker is a complex tool with numerous components. It is not designed for a plug-and-play experience, it requires time to set up and manage properly. There is a significant time investment initially. However, unlike other companies threatLocker does not just sell the product and leave you to handle it alone. They provide regular support check-ins to ensure optimal performance and offer 24/7 assistance for any questions regarding the service or best practices. They also have a training platform to help your team learn to use the software effectively. Although it requires effort, the benefits are substantial.

“Threatlocker Zero Trust

Pros

Application whitelisting was quite simple for most of our installation. ThreatLocker automatically learned all our applications and manages updates without our intervention. When custom rules are necessary, the user interface guides me through the process and alerts administrators if policies are insecure or too broad. Network control provides an easy way to implement network microsegmentation and the audit tools simplify determining port communications between hosts. The ThreatLocker Administrator Password System in the configuration manager allowed us to retire our Microsoft Local Administrator Password Solution. Setup took less than five minutes with no complex Group Policy Objects or additional programs. Support is immediate and knowledgeable, with very small wait times for help any time of day via chat.

Cons

The Network control feature tends to encounter issues when using Threatlocker specific objects and switching networks.

“It's key to securing an enviorment

Pros

Its core ability to lock down an environment is essential to ensure a company's protection by controlling what can be installed or used on critical systems.

Cons

There is some effort needed to emphasize the importance of system security to clients but once they grasp the benefits, they are generally supportive of the process.

“Great tool

Pros

Ease of setup and installation is impressive, with great features and many tools included.

Cons

Many of the additional features or tools come with extra costs per app such as admin by request. The installation is cloud only with no on-premise options.

“Application Allow Listing that actually works

Pros

I have explored application allow-listing several times in my career and it always seemed too challenging and required too much management. ThreatLocker has managed to do this effectively. It remains involved but is a well-designed product for application allow-listing, privilege access management for applications and network and storage control. We have numerous applications requiring admin rights, but with ThreatLocker, I can manage which applications can run with elevated privileges. Application control ensures users cannot install unapproved apps, maintaining a consistent environment and reducing shadow IT. Although the application is complex, their support is outstanding, with claims of resolving all support requests within a minute. When necessary, support quickly escalates to Zoom meetings. Our Solutions Engineer is also very helpful, offering detailed walkthroughs of the products features. All interactions with ThreatLocker staff have been positive, and the regular outreach makes me feel like we have a partner rather than just a vendor. ThreatLocker University is a valuable resource, offering focused training sessions that are brief yet informative.

Cons

The product is highly complex and can sometimes feel overwhelming. While maintenance decreases over time with fine tuning it is not a set-and-forget solution. However the company seems aware of this and has established a responsive support organization

“Still new, but having a good experience

Pros

I would like to preface this by stating that I am still relatively new to ThreatLocker. However, my onboarding experience and the application itself has been very positive. Managing application installs for users has been mostly effortless.

Cons

A minor inconvenience occurred when an application update was recognized by ThreatLocker as a new application. Although this was a slight issue, solutions to make the application accessible organizationwide were provided by my representative.

“Brian Hamilton Review

Pros

I like that it offers a different approach to security and that it can function as its own security software.

Cons

One downside to the new site is that the computers section now allows grouping by only 500 items down from 1000 previously.

“Easy to use piece of mind Zero Trust Solution

Pros

The onboarding, support and training teams are top-notch. The product gives me confidence that my users will be protected from introducing harmful software into our systems.

Cons

The training can be long but the training team is excellent and always available to answer questions.

“Advance security tool

Pros

It is easy to install and the support I have received from the software vendor is possibly the best I have ever experienced. Elevation control and application control are both excellent and the software is continuously evolving.

Cons

Threatlocker is continuously evolving which is great but this sometimes leads to unpredictability. Their support team usually addresses issues promptly, making the occasional unpredictability a minor trade-off for the regular updates.

“Solid Product Overall

Pros

I am a big fan of using a virtual machine to test install certain products to see what changes. I also really like the ringfencing feature.

Cons

I have not encountered any issues with the platform. It has been easy to use and navigate.

“ThreatLocker Worth the time

Pros

ThreatLocker prevents users from clicking on links and downloading or installing unauthorized software.

Cons

This takes a lot of time but like any high quality software the effort to learn it is worth it.

“We love ThreatLocker

Pros

It helps me rest easier knowing that my clients are well-protected.

Cons

It would be beneficial to have email security and integration.

“Great Application Control

Pros

Our ThreatLocker solutions engineer is fantastic and always available to help us figure out the best setup. After the initial learningthe software performs as expected.

Cons

The initial training might scare some people and was frustrating initially but otherwise the product works as intended.

“Imprived Network Security Features and Capabilites

Pros

This tool provides exceptional network security capabilities as well as endpoint protection.

Cons

Threatlocker has the best features and I have no complaints.