Total 8 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

25%

3

Stars

13%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

N
Nikki

Photography, 1-10 employees

Less than a year

4.0

Make collages quickly

Pros

FotoJet is best known for its collages and it excels at this. Creating a collage takes just a few minutes of mine and the results do not depend solely on your skill level since the layouts are pre-made. Also it lets users design a range of other items like banners, posters and thumbnails. Overall it is an excellent tool for making social media ads and sharing them to social platforms is really easy.

Cons

Not only does it not have a mobile app but I also cannot access it through the browser on my phone or tablet. And customer support is only available via chat and if you are not a FotoJet Plus member it feels like they do not care. Plus the fact that you cannot save any work with the free version makes it nearly useless.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

3

Functionality

7

L
Lucile

Construction, 1-10 employees

More than a year

2.0

A total scam

Pros

The software is simple and easy to use. And the thing I like the most about it is that it comes with a variety of filters.

Cons

Customer service is non existent. So beware as this is a total scam for businesses. I requested a subscription cancellation in December but they renewed it and of course refused to send the invoice. And guess what the solution they offered me? A new subscription! So after two years of use I am done with them. The customer service treats you terribly. Avoid this at any cost.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

3

M
Manase

E-Learning, 500+ employees

Less than a year

5.0

Good for beginners

Pros

This is the easiest digital graphics design software to use. Even the templates available in the free trial are fantastic. It gets the job done for me and delivers professional quality results.

Cons

I really did not like the limitations on how much you can customize text designs.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

5

A
Ali

Information Technology and Services, 1-10 employees

More than a year

3.0

Nice but mobile app is missing

Pros

I really enjoy the FotoJet Collage section. It offers many creative, pre-made collage templates and it is fairly easy to swap in your photos. There are Classic, Collage and Collage options all of which are great. The best part is that we can keep our photos even when switching templates.

Cons

Unfortunately there is no mobile or tablet app available. We can only access it online through a browser and there definitely needs to be a mobile version added to the app.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

7

Functionality

5

K
Karen

Food Production, 11-50 employees

More than a year

5.0

Great and affordable for small businesses

Pros

We rely on it for creating images for our social media content as a small business. Also it is easy to use and offers some great starter templates.

Cons

Saving work is a bit tricky. As I haven not found a way to save multiple files with only minor changes which if possible would be really helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

A
Anonymous

Information Technology and Services, 11-50 employees

Less than a year

4.0

Quite a reliable tool

Pros

FotoJet provides a great collection of tools, filters, overlays and illustrations that are ready to use saving us time from searching elsewhere. Plus image editing is smooth and pretty easy with no lag or freezing issues.

Cons

I have always had issues with the Auto Enhance tool as it seems to only increase contrast, no matter what type of photo I am working with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

9

A
Ashlee

Computer Networking, 1-10 employees

Less than a year

5.0

Simplifies photo editing

Pros

The best feature to me of this software is the limitless possibilities it offers for photo editing.

Cons

Sometimes not all of the editing tools appear even if I search or become accessible.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JGV
jordana goncalves va

Computer Networking, 1-10 employees

Free Trial

5.0

Advanced editing tool

Pros

It is a well designed software that is easy to use. We can edit photos with powerful tools which helps to boost our business and there is no need to deal with the hassle of registration.

Cons

I am enjoying everything about it. The simplicity, how easy it is to understand and how it helps my work develop in a more professional way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10