Total 10 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

K
Karina

Photography, 1-10 employees

More than a year

5.0

I totally love Instagram

Pros

I love how easy it is to post photos and videos in real-time and even edit them. It's so great being able to share all these incredible memories with my friends.

Cons

There are a few downsides. I just wish there were more types of filters and additional photo editing tools available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R
Rose

Telecommunications, 500+ employees

More than a year

5.0

I'm a big fan

Pros

I really like all the features on Instagram but my favorite has to be the photo editing. It's also awesome that you can follow content from so many different countries.

Cons

Instagram is a fun and visually engaging place to share moments and discover cool content. It's great for creativity and staying connected but sometimes it feels too curated like people are more focused on performing than just being themselves. It can also become a time sink if you're not careful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

K
Kennedy

Health, Wellness and Fitness, N/A employees

More than a year

5.0

Using it for years and still loving it

Pros

I'm a huge fan of how secure this platform is. It keeps up with the latest trends and even integrates AI into everyday use and pretty cool!

Cons

I really don't like the search engine. It could be much more effective especially when searching for accounts or just general searches. I also feel like it's tough to get content exposure and sometimes accounts just get randomly shadowbanned.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

K
Keleigh

Cosmetics, N/A employees

More than a year

4.0

Instagram or Finsta?

Pros

The ease of use is what I love most, plus there's such a wide variety of posts on my feed. I also use the messaging feature a lot and as a business owner, it's such a great tool to connect with people.

Cons

I don't like how censored it is and the fact that it's owned by Facebook. Mark Zuckerberg really doesn't need to know everything about me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

K
Karen

Accounting, 1-10 employees

More than a year

4.0

My top social media platform

Pros

I like how simple it is to upload photos and how userfriendly the app is overall. The chat feature is also handy for communication.

Cons

One thing I dislike is that I can't create collages directly in the app from my story. It would make things so much easier.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

6

G
Gabriel

Health, Wellness and Fitness, N/A employees

More than a year

4.0

Definitely recommend

Pros

It's really easy to advertise and connect with my audience on Instagram. I can post promotions and new products with no hassle.

Cons

The algorithm isn't always effective. It changes daily and it's often hard to figure out and keep up with.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

5

D
Dennis

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0

My favvv!

Pros

The reels feature is definitely my favorite. Creating short videos is so much fun and I can add music, filters and effects to make them even more engaging. Plus I can cross-post my reels to Facebook and the Threads app to reach even more people.

Cons

As a photo-sharing app, I really love everything about Instagram. It meets all my needs and I highly recommend it to others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicole

Security and Investigations, 1-10 employees

More than a year

5.0

Ideal for company advertising

Pros

It's a great way to show off my pictures and videos to friends, family and even potential customers or employees.

Cons

One issue I run into is that when uploading videos, sometimes the image and voice no longer sync properly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

7

L
Lindsay

Restaurants, 500+ employees

More than a year

5.0

Easy way to share your life

Pros

Instagram lets me post stories and reels and it's fun seeing what everyone else is doing. The explore page helps me find new content quickly.

Cons

The algorithm sometimes shows way too much random content instead of posts from the people I actually follow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

V
Veronica

Consumer Services, 1-10 employees

More than a year

4.0

Marketing game changer

Pros

I really love how easy it is to share business opportunities and show everyone what my business has to offer.

Cons

We really don't like how complicated the algorithm is. Some things do really well but others barely get any reach at all.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

5