Total 24 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RV

Raymond v.

Small Business, 11-50 employees

5.0
August 2019

Reliable conversion functionality overall

Pros

The conversion options are incredibly comprehensive and you can work with tons of different file formats. The interface is user friendly and the free tier works perfectly if your daily conversion needs aren't too heavy.

Cons

The daily conversion limit is very frustrating and I would love to see unlimited usage instead of being capped each day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW

Karey W.

Mid Market, 51-100 employees

4.0
August 2019

Excellent solution overall

Pros

The cloud based system lets me handle CRM tasks from anywhere which is really convenient. Tracking leads and opportunities has become much more simple. I also appreciate how quickly I can customize the platform to fit my needs.

Cons

Nothing really stands out as problematic, it performed exactly as I needed it to.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
August 2019

Simple & User Friendly

Pros

I can convert multiple items in just a few minutes which saves me tons of time.

Cons

I can't really find anything major to complain about. There just isn't much that bothers me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

FR

Faisal Rangwala

Mid Market, 500+ employees

Less than a year

5.0
June 2019

Elevates consumer experience and operations

Pros

Our organization needed to better understand consumer feedback on Amazon. While Amazon provided limited tools that were inefficient and lacked the necessary business features, our partnership with Reputation Studio has allowed us to enhance the consumer experience, achieve significant operational efficiencies and improve compliance when monitoring and responding to product reviews on Amazon. Their team is always focused on solutions, constantly rolling out new features based on what clients need.

Cons

The collaboration tools are not as powerful as what some competitors offer and I feel like integrating with third party software could be smoother.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8