1440

1440

Claimed

Claimed

24 Review(s)

Overview

1440 is a Salesforce-native platform for seamless customer communication across multiple channels. While the interface might be slightly complicated to get used to, it provides efficient multilingual support, advanced order management, and streamlined BYOC interactions with Google RCS, Instagram, TikTok and other social platforms.
Overall Rating

Based on 24 users reviews

4.7

Rating Distribution

Positive

96%

Neutral

4%

Negative

0%

Starting Price
Custom

1440 Specifications

Multi-channel management

Order management

Promotions Management

Reporting/Analytics

View All Specifications

What Is 1440?

1440 is a Salesforce-native software suite designed to enhance customer engagement and operational efficiency. It integrates omnichannel communication capabilities, real-time multilingual translation, and comprehensive order and inventory management within the Salesforce ecosystem. Its features support seamless interactions across channels such as Google RCS, WhatsApp, Instagram, TikTok and other social media, making it suitable for organizations managing complex customer service and commerce workflows.

1440 Pricing

The platform offers flexible, custom pricing tailored to your business requirements. Contact us to receive a personalized 1440 pricing quote.

1440 Integrations

The software supports integration with multiple systems and platforms, such as: 

  • Salesforce
  • Amazon
  • Bazaarvoice
  • Yotpo
  • PowerReviews
  • Google My Business
  • Instagram
  • TransPerfect
Watch the 1440 demo to learn more about its integration arrangements.

Who Is 1440 For?

The platform is ideal for a wide range of industries and sectors, including: 

  • Reputation
  • Business Messaging
  • AI Translation
  • Commerce

Is 1440 Right For You?

1440 is a powerful solution for businesses that prioritize seamless, multilingual customer engagement and operate on Salesforce. Its standout feature is the deep, native Salesforce integration that streamlines omnichannel communication, real-time translation in over 100 languages, and robust order management tools. This makes it an ideal fit for retail and commerce sectors that manage high-volume, global customer interactions. If your organization values efficiency, unified communications, and operational agility, 1440 is worth considering.

Still unsure if 1440 software is the right choice for you? Contact us at (661) 384-7070, and our team will help you make an informed decision.

1440 Features

1440 unifies customer interactions across multiple communication channels within Salesforce, streamlining real-time conversations to enhance customer experience and operational efficiency.

See How It Works

A unified workspace allowing agents to manage conversations from various popular social and messaging platforms in one interface for faster, consistent customer responses.

See How It Works

Automatically translates Salesforce data, knowledge, and messages into over 100 languages, facilitating seamless global customer communication without leaving the Salesforce environment.

See How It Works

Centralizes management of product, location, and app reviews along with customer Q and A, improving brand reputation and supporting customer feedback handling efficiently.

See How It Works

Facilitates omnichannel order, inventory, and logistics management directly in Salesforce, enabling retailers to streamline operations and enhance e-commerce capabilities.

See How It Works

Pros And Cons of 1440

Pros

  • Automates FAQs, frees human agent capacity

  • Personalizes outreach using reviews and orders

  • Uses NLP and Einstein AI for accurate and actionable insights

Cons

  • Limited integrations with niche tools

  • Limited customization in report formats

1440 Reviews

Total 24 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Share your experience

DS

David Stone

Mid Market, 51-100 employees

Less than a year

5.0
July 2025

“Responded with effective solutions

Pros

Our partnership with 1440 started around three or four years ago. We were initially interested in their Translation Studio product but after reviewing it, we noticed that some essential features for our needs were missing. They listened to our feedback and over several months, they worked alongside us to enhance the tool. Once they helped with the implementation, we faced some issues but they were quick to resolve them and collaborate with us to find solutions. Everything is running smoothly now and we are in the process of onboarding more user groups to use Translation Studio for their customer interactions. We couldnt ask for better partners than 1440.

Cons

Initially the platform lacked some important features, and customization for specific requirements was somewhat limited. But with time they made improvements. So I have nothing major to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MK

Matthew Kemp

Small Business, 11-50 employees

Free Trial

5.0
March 2025

“Support is available in Several Languages

Pros

1440 was able to meet a complex set of requirements within tight timelines which made the transition to service replies very smooth. We are continuing to work with them to expand our capabilities further. The product is fantastic and the team is amazing. Jon and his team have kept up excellent communication and have been incredibly helpful at every step of the process.

Cons

I feel that the setup process can be a bit challenging for some, and reporting customization has some room for improvement. Ive also experienced minor performance slowdowns during heavy usage, but the team continues to make improvements, ensuring a seamless experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

PHP

Petra Horak Pecova

Mid Market, 51-100 employees

Less than a year

5.0
February 2025

“Cost Effective and Customer support is good

Pros

We implemented Translation Studio for Knowledge Base, Cases and custom Case Comments across two regions and five languages within both internal and Partner Portals. As others have mentioned the tool reduces translation costs and benefits our partners. We truly admire the real time support they offer during development and continue to rely on them even after the rollout. Overall, the quality of their support stands out to us when compared to other apps we have used.

Cons

There are limitations in real time translations, with occasional errors and a slower onboarding process. But considering the pros, they are negligible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

View All 24 Reviews

Frequently Asked Questions

No, it does not offer an API.

1440 supports real-time automated translation in over 100 languages through its Translation Studio.

1440 integrates with apps like Amazon, ShipStation, Shopify Software, and more.

The typical users of 1440 include retail, e-commerce, digital marketing industries and sectors.

1440 offers custom pricing. Get in touch with us for a customized 1440 cost estimate.

You can reach 1440 via phone or email their sales, partnerships, general, and press teams directly. You can also request a demo.

Yes, 1440 offers a mobile app for iOS and Android devices.