Last Updated
Overview
Overall Rating
Based on 24 users reviews
4.7
Rating Distribution
Positive
96%
Neutral
4%
Negative
0%
Starting Price
Custom
1440 Specifications
- Multi-channel management
- Order management
- Promotions Management
- Reporting/Analytics
What Is 1440?
1440 is a Salesforce-native software suite designed to enhance customer engagement and operational efficiency. It integrates omnichannel communication capabilities, real-time multilingual translation, and comprehensive order and inventory management within the Salesforce ecosystem. Its features support seamless interactions across channels such as Google RCS, WhatsApp, Instagram, TikTok and other social media, making it suitable for organizations managing complex customer service and commerce workflows.
1440 Pricing
1440 Integrations
The software supports integration with multiple systems and platforms, such as:
- Salesforce
- Amazon
- Bazaarvoice
- Yotpo
- PowerReviews
- Google My Business
- TransPerfect
Who Is 1440 For?
The platform is ideal for a wide range of industries and sectors, including:
- Reputation
- Business Messaging
- AI Translation
- Commerce
Is 1440 Right For You?
1440 is a powerful solution for businesses that prioritize seamless, multilingual customer engagement and operate on Salesforce. Its standout feature is the deep, native Salesforce integration that streamlines omnichannel communication, real-time translation in over 100 languages, and robust order management tools. This makes it an ideal fit for retail and commerce sectors that manage high-volume, global customer interactions. If your organization values efficiency, unified communications, and operational agility, 1440 is worth considering.
Still unsure if 1440 software is the right choice for you? Contact us at (661) 384-7070, and our team will help you make an informed decision.
1440 Features
Omnichannel Engagement Suite
1440 unifies customer interactions across multiple communication channels within Salesforce, streamlining real-time conversations to enhance customer experience and operational efficiency.
Messaging Studio
A unified workspace allowing agents to manage conversations from various popular social and messaging platforms in one interface for faster, consistent customer responses.
Translation Studio
Automatically translates Salesforce data, knowledge, and messages into over 100 languages, facilitating seamless global customer communication without leaving the Salesforce environment.
Reputation Studio
Centralizes management of product, location, and app reviews along with customer Q and A, improving brand reputation and supporting customer feedback handling efficiently.
Commerce Studio
Facilitates omnichannel order, inventory, and logistics management directly in Salesforce, enabling retailers to streamline operations and enhance e-commerce capabilities.
Pros And Cons of 1440
Pros
Automates FAQs, frees human agent capacity
Personalizes outreach using reviews and orders
Uses NLP and Einstein AI for accurate and actionable insights
Cons
Limited integrations with niche tools
Limited customization in report formats
1440 Reviews
Total 24 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars25%
3
Stars4%
2
Stars0%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
Less than a year
“Responded with effective solutions”
Pros
Our partnership with 1440 started around three or four years ago. We were initially interested in their Translation Studio product but after reviewing it, we noticed that some essential features for our needs were missing. They listened to our feedback and over several months, they worked alongside us to enhance the tool. Once they helped with the implementation, we faced some issues but they were quick to resolve them and collaborate with us to find solutions. Everything is running smoothly now and we are in the process of onboarding more user groups to use Translation Studio for their customer interactions. We couldnt ask for better partners than 1440.
Cons
Initially the platform lacked some important features, and customization for specific requirements was somewhat limited. But with time they made improvements. So I have nothing major to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
Free Trial
“Support is available in Several Languages”
Pros
1440 was able to meet a complex set of requirements within tight timelines which made the transition to service replies very smooth. We are continuing to work with them to expand our capabilities further. The product is fantastic and the team is amazing. Jon and his team have kept up excellent communication and have been incredibly helpful at every step of the process.
Cons
I feel that the setup process can be a bit challenging for some, and reporting customization has some room for improvement. Ive also experienced minor performance slowdowns during heavy usage, but the team continues to make improvements, ensuring a seamless experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Mid Market, 51-100 employees
Less than a year
“Cost Effective and Customer support is good”
Pros
We implemented Translation Studio for Knowledge Base, Cases and custom Case Comments across two regions and five languages within both internal and Partner Portals. As others have mentioned the tool reduces translation costs and benefits our partners. We truly admire the real time support they offer during development and continue to rely on them even after the rollout. Overall, the quality of their support stands out to us when compared to other apps we have used.
Cons
There are limitations in real time translations, with occasional errors and a slower onboarding process. But considering the pros, they are negligible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does 1440 offer an API?
No, it does not offer an API.
What language does 1440 support?
1440 supports real-time automated translation in over 100 languages through its Translation Studio.
What other apps does 1440 integrate with?
1440 integrates with apps like Amazon, ShipStation, Shopify Software, and more.
Who are the typical users of 1440?
The typical users of 1440 include retail, e-commerce, digital marketing industries and sectors.
What types of pricing plans does 1440 offer?
1440 offers custom pricing. Get in touch with us for a customized 1440 cost estimate.
What level of support does 1440 offer?
You can reach 1440 via phone or email their sales, partnerships, general, and press teams directly. You can also request a demo.
Does 1440 have a mobile app?
Yes, 1440 offers a mobile app for iOS and Android devices.