Total 22 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

18%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Shardul

Education Management, 500+ employees

More than a year

5.0
April 2025

Adobe Commerce is a game-changer for business growth

Pros

The software's user friendly design allows it to be self explanatory, making it incredibly easy to use for everyone involved.

Cons

Customizing something like a user interface can take a lot of time, which may be frustrating at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

A

Aleksandra

Photography, 1-10 employees

Less than a year

5.0
March 2025

The best tool for expanding your business

Pros

It is simple and straight to the point, provide businesses with the tools they need to grow without the hassle of switching platforms.

Cons

Setting up the platform can be challenging, especially for beginners or those who aren't developers and theres a learning curve involved in understanding how to use it.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

M

Marian

Marketing and Advertising, 1-10 employees

More than a year

4.0
March 2025

Really liking Adobe Commerce

Pros

Adobe Commerce is highly regarded for its flexibility and scalability, offering businesses the ability to extensively customize their online stores allowing them to meet specific needs and brand requirements.

Cons

While the prices are quite high, the quality is excellent. However it can be difficult to understand at first.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

9

J

Jerry

Accounting, 11-50 employees

More than a year

5.0
January 2025

Simple and effective program

Pros

What I liked most about the program is how easy it is to use, with all tools neatly organized and easily accessible, making the whole experience self explanatory.

Cons

What I liked least about Adobe Commerce was that the program automatically saves the project I am working on, which can be distracting at times.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

N

Neha

E-Learning, 500+ employees

More than a year

5.0
January 2025

It aligns with my business needs

Pros

Setting up new products is a breeze with Adobe Commerce as it allows easy adjustments of parameters to fit different business needs.

Cons

I haven't found anything that I could count as a con so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ann

Accounting, 1-10 employees

Less than 6 months

5.0
January 2025

Super easy to use

Pros

This platform is extremely simple and easy to navigate. You can quickly access the information you need to manage your business efficiently.

Cons

Gathering data in it can be quite time consuming and potentially lead to frustration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H

henri

Higher Education, 51-100 employees

More than a year

5.0
December 2024

The perfect tool to have on hand

Pros

It's easy to use and incredibly convenient, we rely on it all the time for our business needs.

Cons

There is very little negative feedback on the software, which is really great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Balazs

Design, 1-10 employees

More than a year

4.0
November 2024

A really handy site for business

Pros

I love using this because it's so straightforward and has a transparent interface that makes navigation much easier.

Cons

Don't have anything negative to say about it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Real Estate, 11-50 employees

More than a year

4.0
August 2024

It's a decent tool

Pros

Adobe Commerce provides a strong content and product structure and its security features set it apart from other CMS platforms. The basic features are easy to set up and developing simple themes can be done easily by anyone.

Cons

When you need to develop or customize something like a user interface, it can consume a lot of time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

S

Stephanie

Design, 11-50 employees

More than a year

5.0
August 2024

Adobe never disappoints with their tools

Pros

I will continue using it because it offers ease in posting items and offers a wide range of customizations. The best part is how easy it is to use and just like other Adobe programs, which helps ecommerce shop owners manage their workflow with ease.

Cons

For business owners with a larger inventory, the platform can become pricey. Also, customizing your items can increase the overall cost.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

S

Steve

Apparel & Fashion, 1-10 employees

More than a year

3.0
July 2024

So glad we made the switch

Pros

After we upgraded from Magento 1 to Adobe Commerce, the 3 year contract cost around �100k and the build process took a year. While the platform is powerful, it might be more than necessary for small ecommerce businesses, particularly those selling a single product. The visual page builder is a significant upgrade from Magento 2 but it's still not fully ready for immediate use without some development work.

Cons

The constant development work required for quarterly security updates can be a bit much.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

K

Krunal

Information Technology and Services, 500+ employees

More than a year

5.0
June 2024

Great integrating software

Pros

One feature that stands out in it is its ability to integrate with other software seamlessly. It offers great flexibility and customization that adapts well to various business needs and conditions.

Cons

Customization can be challenging, particularly for new users. A tutorial would greatly help make navigation easier and assist in retaining long-term users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Ashish

Warehousing, 51-100 employees

Less than a year

5.0
June 2024

Great but some learning curve

Pros

The flexibility and customization capabilities of this tool are some of its strongest features. Our IT team values the ability to create unique and engaging shopping experiences that are tailored to the specific needs of our business.

Cons

While integrating the platform with certain external systems , there are some present challenges and complicate the learning process for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Maria

E-Learning, 1-10 employees

Less than 6 months

5.0
June 2024

Top-tier platform for e-commerce

Pros

What I really liked about this was its functionality and all the features it offers to make e-commerce management easier and more efficient.

Cons

The price could be a concern but considering the functionality, it remains a solid choice.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

S

Suryansh

Education Management, 500+ employees

More than a year

4.0
May 2024

Goos data security offered

Pros

Adobe Commerce offers excellent data security along with the best e commerce features. It's customizable to meet various business needs while providing a high level of security.

Cons

Using Adobe Commerce has been a smooth experience with no significant issues to report.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

JM

Joanna Marie

Consumer Services, 51-100 employees

Less than a year

5.0
May 2024

It was a good experience

Pros

Overall, I have had a fantastic experience with Adobe Commerce. The platform is incredibly easy to use and has been an invaluable tool for inventory management.

Cons

Adobe Commerce has been incredibly helpful and has worked flawlessly for us, with no problems to mention.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

M

Micheal

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2024

Adobe Commerce is incredibly efficient

Pros

Adobe Commerce has proven to be a powerful solution for our business, making everything run smoothly. It's definitely the best platform we have used.

Cons

I have no issues with Adobe Commerce at all. It's truly the best platform available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carla

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2024

Best in class for e-commerce and inventory management

Pros

The features offered are nothing short of amazing and it's a fantastic tool for managing inventory and streamlining our business operations.

Cons

They have always met our expectations and never disappointed us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mbiuki

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
April 2024

The features in Adobe Commerce are brilliant

Pros

Its exceptional features make it a seamless tool for managing our inventory and it continues to be reliable and easy to use for us.

Cons

Adobe Commerce operates smoothly with no dislikes or issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rubani

Research, 500+ employees

More than a year

5.0
April 2024

Reliable and makes our work a lot easier

Pros

I really appreciate how effective and comprehensive this tool has been for us. It has truly elevated our inventory management process and improved efficiency.

Cons

I have nothing but positive feedback for Adobe Commerce. It's amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10