Retail, 1-10 employees
More than a year
“Perfect all rounder software!”
Pros
Billbee lets you automate a lot, gives you a solid overview and has plenty of integration options. Plus if you want to get custom, they've got an API to make it happen.
Cons
There are still a few connections missing here and there and sometimes the rules are a bit hard to figure out. It can take some time to really get the hang of it, but once you do, it's not too bad.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than a year
“Great software for small businesses”
Pros
Tbh we were misled. It took us two months to set up our shop with 150,000 products. They told us there was no product limit, but after just 5,000 items, things started falling apart and crashes, no way to sort or edit products properly. It was a disaster.
Cons
To be honest everything !!. The category tree is a mess with no clear structure, and it feels like things are just cobbled together. It's frustrating, to say the least.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
5
Functionality
3
Consumer Goods, 1-10 employees
More than a year
“This is what I was looking for”
Pros
Setting it up was super quick and easy. It saved me tons of time every day. The support is fast and helpful, and it's packed with integrations. Definitely worth the money.
Cons
It doesn't have as many features as some of the bigger ERP systems like a listing feature. But considering the price, it's still a pretty solid option. You get what you pay for and honestly, it's not bad for the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“Easy and reliable”
Pros
We've been using Billbee for years now. For managing sales across multiple channels, it's hard to beat. It's easy to set up, works reliably, and handles automation like a pro.
Cons
The one thing I really wish it had is the ability to set up automatic timed imports from an FTP server. That's the missing piece for me. Without it I feel like Im wasting a lot of time on manual imports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
Less than 6 months
“No phone support and slow email responses”
Pros
Some of its features are great, but they don't always work like you'd expect.
Cons
After almost four months, we're still dealing with issues that are not fixed. The support team is really slow to respond, and it feels like nothing ever gets resolved quickly. It's beyond frustrating.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
2
Functionality
8
Retail, 1-10 employees
More than a year
“I am really satisfied”
Pros
It is perfect for small businesses. Setting up integrations with online stores is super easy, and invoicing is done in no time even if you don't have a shop. The analysis tools are simple, and the value is top-notch.
Cons
For a while the program was freezing up on me and it took way too long to get any help. You just kind of sit there waiting for things to get fixed, which isn't ideal.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“Loved it! Im satisfied”
Pros
The automatic syncing of orders from different shops makes managing invoicing and shipping such a breeze.
Cons
The rule creation part is a bit of a mystery to me sometimes. Its not super easy but I guess that's what the support team is for. They are usually helpful when I reach out.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Arts and Crafts, 1-10 employees
More than a year
“It offers to many features”
Pros
I love how it automatically generates invoices, no matter where the order's from.
Cons
The worst part is that I'm paying for all these features I don't use especially since all I need is the invoicing function. It feels a little like I'm wasting money on things I'll never touch.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Retail, 1-10 employees
More than a year
“Great performance with many features”
Pros
Really creating shipping labels and invoices is a piece of cake and they're instantly sent to the accounting team. Super efficient.
Cons
It would be a huge improvement if the inventory could sync seamlessly across all platforms. Right now it's just not that simple and it's annoying.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Retail, 1-10 employees
More than a year
“Good invoicing management”
Pros
I appreciate that invoicing and stock management are straightforward and easy to grasp.
Cons
Customer management is kind of lacking. It's hard to manage everything efficiently from the orders page.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Wholesale, 1-10 employees
More than a year
“It works perfectly”
Pros
it's great that all orders are right there in front of you, easy to check out. Connecting it to your shops is quick and painless.
Cons
There are occasional performance issues that pop up but they're pretty rare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“In general fine but could be more user-friendly”
Pros
It works smoothly for the most part, but it feels like they're not adding many new features these days.
Cons
The batch processing is honestly a headache. There are like three different sales figures floating around, all based on different data and none of them match up. Trying to figure out which one is accurate is just a timewaster.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
8
Textiles, 1-10 employees
More than a year
“Since the beginning of Billbee, invoice printing has been fast”
Pros
Multichannel management is really where Billbee shines. Without it I wouldn't be able to juggle all my sales channels.
Cons
It's really disappointing that they gave up on the �listing� feature. That was super useful for me, and I thought it had a lot of potential. But now it's been dropped and I'm left without a good alternative.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Arts and Crafts, 1-10 employees
More than a year
“User friendly with great options”
Pros
It's really user-friendly, and if I ever run into problems, customer support is always quick and helpful.
Cons
Still hunting for the perfect solution for my business. This one isn't bad but it's not the end-all-be-all either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 1-10 employees
More than a year
“Perfect!”
Pros
It's super easy to use, reliable, and has all the features you need. What more could you ask for?
Cons
Honestly I've no issues with it! Perfect for my needs!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10