Tyson A.
Consumer Goods, 1-10 employees
Less than 6 months
“understands us retail
Pros
Compared with other options I looked at, this one offered the broadest set of features including support for managing actual retail item setup templates. It clearly looks like it was built by people who understand the U.S. retail market and the tools really reflect the needs of businesses operating there. On top of that it also includes the best e-commerce management features which makes it even more useful.
Cons
A few parts still seem like they're somewhat under construction and a bit too geared toward programmers. Some areas of the interface aren't especially user friendly either but their support team is excellent so whenever I have questions, I am able to get the help I need quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Regina C.
Consumer Electronics, 1-10 employees
Less than a year
“offer visibility across multiple sites
Pros
Keeping several ecommerce sites up to date is much more manageable with Catsy and it also gives users across different offices clear visibility.
Cons
At this point, I don't have any drawbacks to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arnold H.
Construction, 51-100 employees
Less than a year
“Easy to start with
Pros
Getting started with it was easy and the integration worked very well. It made many things much simpler for the user.
Cons
There were times when�it�wouldn't work properly or sync correctly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Jess P.
Wholesale, 51-100 employees
Less than a year
“Perfect fit for us
Pros
Handling our 700 page catalog with this one worked out very well. Automating everything only took a few months which was a huge win for us. We genuinely enjoyed working with Catsy and we already have more plans to keep using it. For our business, it's been a perfect fit.
Cons
It�can crash once in a while if you're not careful but the team is always quick to respond. Anytime I run into an issue, they fix�it�right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
JR D.
Consumer Electronics, 11-50 employees
Less than a year
“saved us hours
Pros
Adding products is much more efficient now and it has taken a lot of the busywork out of our marketing process. Before using it I had to update our catalog in Adobe InDesign whenever products changed, then make the same updates again on our website and after that create sales sheets for the sales team. Now I can enter a new product once in Catsy and all three of those jobs are done within minutes instead of spending 1 to 3 hours or even longer.
Cons
Honestly I don't have any real complaints. Whenever we've run into an issue, their team has worked through�it�with us and come up with a solution. Every request we've brought to them has been something they were able to handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Cindy A.
Construction, 11-50 employees
Less than 6 months
“updating catalogs is easy now
Pros
Between catalog building, price books, brochures and content management, this tool has made a big difference for us. Refreshing marketing copy, images and charts is much quicker now. Before using it, updating product specifications was a slow, tedious task. Now our product managers can update the specs once and those changes flow across all of our catalogs.
Cons
I spend a lot of time working in InDesign, where I make copy changes and then push them back into�the�content management database.�It�works well when I remember to do�it�right after editing the text but I do forget sometimes.�It�would be really helpful if there were some kind of reminder built in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8