
CommentSold Reviews
Total 6 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars17%
Satisfaction score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Shawnalee
Hospital & Health Care, 500+ employees
Less than 6 months
“Retail solutions with CommentSold
Pros
I use this while I worked part-time as a hybrid employee for a big online retailer. It was a fully automated system that saved the company a lot on labor costs. The customer service was always great to me as an employee and they treated our customers well too.
Cons
The only downside at the time was that there was no POS system available for us to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Shannon
Construction, 500+ employees
More than a year
“Totally worth both the cost and the time
Pros
The comments are live and every customer can see the inventory in real time which is great.
Cons
Sometimes it lags in real-time which can be frustrating for our customer.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Computer Software, 1-10 employees
Less than 6 months
“don't trust CommentSold
Pros
Honestly, I can't think of anything good. The product was awful, the support was terrible and the business practices were totally unethical.
Cons
Nothing works and customer support doesn't seem to care. There's no way to cancel a subscription. It's just a terrible product.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Cathy
Retail, 1-10 employees
Less than 6 months
“Overall good tool!
Pros
I really like Commentsold! It's taken so much off my plate. Before we were doing everything the old-fashioned way, by hand. This system has been a lifesaver.
Cons
No cons. I really like that it was more of a one-on-one coaching system, helping me learn all the different functions and tools Commentsold offers. Sometimes, it can get overwhelming when you see all the features and wonder if you're missing out on
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
8
Jennifer
Retail, N/A employees
Less than 6 months
“No impact on sales volume
Pros
I appreciate that it lets customers split their payments into 4 easy installments. It's a game-changer for sure.
Cons
I have no cons to mention.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Tammy
Retail, N/A employees
More than a year
“CommentSold simplified my work
Pros
I love being able to sell live without having to worry about preparing invoices. The integrations that automatically send out emails for sales or abandoned carts are awesome and the inventory management is top-notch!
Cons
I really don't like the shipping pricing feature. Plus, the shipping feature never worked well for me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8