Total 6 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

17%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

S

Shawnalee

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
March 2025

Retail solutions with CommentSold

Pros

I use this while I worked part-time as a hybrid employee for a big online retailer. It was a fully automated system that saved the company a lot on labor costs. The customer service was always great to me as an employee and they treated our customers well too.

Cons

The only downside at the time was that there was no POS system available for us to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

S

Shannon

Construction, 500+ employees

More than a year

4.0
October 2024

Totally worth both the cost and the time

Pros

The comments are live and every customer can see the inventory in real time which is great.

Cons

Sometimes it lags in real-time which can be frustrating for our customer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Computer Software, 1-10 employees

Less than 6 months

1.0
March 2024

don't trust CommentSold

Pros

Honestly, I can't think of anything good. The product was awful, the support was terrible and the business practices were totally unethical.

Cons

Nothing works and customer support doesn't seem to care. There's no way to cancel a subscription. It's just a terrible product.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

C

Cathy

Retail, 1-10 employees

Less than 6 months

4.0
November 2021

Overall good tool!

Pros

I really like Commentsold! It's taken so much off my plate. Before we were doing everything the old-fashioned way, by hand. This system has been a lifesaver.

Cons

No cons. I really like that it was more of a one-on-one coaching system, helping me learn all the different functions and tools Commentsold offers. Sometimes, it can get overwhelming when you see all the features and wonder if you're missing out on

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

J

Jennifer

Retail, N/A employees

Less than 6 months

5.0
October 2021

No impact on sales volume

Pros

I appreciate that it lets customers split their payments into 4 easy installments. It's a game-changer for sure.

Cons

I have no cons to mention.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

T

Tammy

Retail, N/A employees

More than a year

4.0
October 2021

CommentSold simplified my work

Pros

I love being able to sell live without having to worry about preparing invoices. The integrations that automatically send out emails for sales or abandoned carts are awesome and the inventory management is top-notch!

Cons

I really don't like the shipping pricing feature. Plus, the shipping feature never worked well for me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8