Last Updated

Overview

CommentSold powers modern retailers with smart automation, seamless invoicing, and multichannel selling tools. While learning all the features may seem overwhelming for new users, the fully automated system significantly reduces manual effort. It’s built to grow your business and delight your customers through live selling, mobile access, and flexible payments.

CommentSold Specifications

  • Multi-Channel Management
  • SSL Security
  • Order Management
  • Promotions Management

CommentSold Features

Live Selling

This powerful feature enables sellers to host live videos where customers are able to watch, ask questions, and buy instantly. Furthermore, it makes shopping fun and easy, boosting sales by connecting sellers and buyers in real-time.

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Facebook Selling

This feature helps businesses sell directly on Facebook through live videos and posts. Moreover, customers can shop without leaving Facebook, making it simple and fast to buy, while businesses reach more people with ease.

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Instagram Selling

It allows sellers to showcase products on Instagram through posts and live videos. Furthermore, customers can shop directly within the app, converting Instagram engagement into easy sales and helping businesses expand their audience.

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TikTok Selling

TikTok Selling is an exciting feature that empowers sellers to reach TikTok’s huge audience with live shopping and videos. It turns fun, viral content into real sales, making it easy for businesses to connect and sell to TikTok fans.

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Branded Mobile App

CommentSold offers a feature that lets businesses promote their shopping app, making it easy for customers to browse and buy at any time. It keeps customers coming back with notifications and a personalized shopping experience on their phones.

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Inventory Management

This robust feature helps sellers track their stock automatically across all sales channels. It prevents overselling and saves time by keeping inventory accurate, allowing businesses to focus on growing without worrying about stock problems.

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Shipping And Fulfillment

Shipping and Fulfillment feature simplifies order shipping by automating label creation, tracking, and updates. It helps businesses deliver orders quickly and reliably, keeping customers happy while saving time and effort in managing shipments.

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Pros And Cons of CommentSold

Pros

  • Fully automated system that reduces labor and manual effort

  • Invoicing is automatic and saves time during checkout

  • Allows customers to pay in four easy payments

  • Enables multichannel sales through website and app

Cons

  • The platform can lag during live sales, causing missed purchases

  • Learning all features can feel overwhelming for new users

  • Shipping features didn’t function well for some users

CommentSold Reviews

Total 6 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

33%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

17%

Share your experience

S
Shawnalee

Hospital & Health Care, 500+ employees

Less than 6 months

5.0

“Retail solutions with CommentSold”

Pros

I use this while I worked part-time as a hybrid employee for a big online retailer. It was a fully automated system that saved the company a lot on labor costs. The customer service was always great to me as an employee and they treated our customers well too.

Cons

The only downside at the time was that there was no POS system available for us to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

S
Shannon

Construction, 500+ employees

More than a year

4.0

“Totally worth both the cost and the time”

Pros

The comments are live and every customer can see the inventory in real time which is great.

Cons

Sometimes it lags in real-time which can be frustrating for our customer.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Computer Software, 1-10 employees

Less than 6 months

1.0

“don't trust CommentSold”

Pros

Honestly, I can't think of anything good. The product was awful, the support was terrible and the business practices were totally unethical.

Cons

Nothing works and customer support doesn't seem to care. There's no way to cancel a subscription. It's just a terrible product.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

Frequently Asked Questions

What types of pricing plans does CommentSold offer?

CommentSold offers three pricing plans, i.e., Starter at $149/month + 5% of sales, Small Business at $499/month + 4% of sales, and Large Business at $999/month + 3% of sales, as well as a 15-day free trial. For further pricing details, contact us.

Does CommentSold offer an API?

Yes, CommentSold offers an API.

What language does CommentSold support?

CommentSold supports only the English language.

What other apps does CommentSold integrate with?

CommentSold integrates with a variety of apps, including Klarna, PayPal, Shopify, Avalara, Square, Stripe, and Klaviyo.

Who are the typical users of CommentSold?

Typical users of CommentSold include businesses in arts and crafts, jewelry, home décor, pet supplies, direct selling, sports merchandise, and women’s retail.

What level of support does CommentSold offer?

CommentSold offers live chat, email, and helpdesk support, as well as FAQs, forums, and a knowledge base.

Does CommentSold have a mobile app?

Yes, CommentSold has a mobile app.