Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Verified User in Manufacturing, 51-100 employees

5.0
April 2024

Excellent Customer Support

Pros

We have been using Credit Key for over a year now and most of our financing customers are processed through them. The portal is really easy to use and whenever I have a question about a payment, the customer service team has always been super helpful and responsive.

Cons

I don't really have any complaints about it. Yes there are some fees involved but they are absorbed by the company, which is expected in any business arrangement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

S

Shawn

Not Specified, 51-100 employees

5.0
November 2023

I've had fantastic experiences with the team at Credit Key

Pros

It is really easy to work with. The credit process is simple and their website is user friendly, making it so easy to navigate.

Cons

So far I have not seen any downsides with this tool. It has been smooth sailing from start to finish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Mat A.

Not Specified, 11-50 employees

4.0
November 2023

Fast and efficient

Pros

Credit Key is quick and simple, which makes it perfect for closing smaller deals efficiently. It has been an invaluable tool for us.

Cons

One thing I would love to see is more options for longer term funding. That would really help with some of our bigger transactions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Wholesale, 11-50 employees

5.0
November 2023

Simple and efficient to use

Pros

Setting up this software was very simple. It is so easy to use and the process was simple from start to finish.

Cons

One small problem is that sometimes its emails end up in spam folders but that's not a huge issue overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 51-100 employees

5.0
November 2023

So easy to use

Pros

Applying for credit is super easy and you get instant results. There is no waiting around and it only does a soft credit check so it does not hurt anyone's credit score.

Cons

I have not had any issues with them. Everything works as expected and it's been smooth to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Not Specified, 51-100 employees

5.0
October 2023

Fantastic team to collaborate with!

Pros

The Credit Key team has been amazing! They are super responsive to our needs and getting started with them was a breeze. Their support has been fantastic throughout.

Cons

I found nothing to dislike so far but I also do not see any major red flags. Everything seems to be running well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 11-50 employees

5.0
October 2023

Boosted our Sales

Pros

Offering it in our shopping cart has really helped reduce the need to offer extended terms to customers and it takes the burden of collections off our plate. Truly great!

Cons

The only problem I have noticed is that the approval requirements for higher priced SKUs are a bit strict but that's a minor issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cole

Not Specified, 11-50 employees

4.0
October 2023

Great product, but customer support could be better

Pros

It's a great financing option for businesses and qualifying for it seems pretty easy. It's definitely helped us streamline our payment process.

Cons

Their policies can be a bit unclear at times. They place holds, change credit limits and sometimes cause issues without giving enough explanation. It can be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Food and Beverages, 11-50 employees

5.0
October 2023

Fast and hassle-free funding

Pros

It offers a great self service option for customers to get approved for financing within minutes. They can walk out with the product on the same day, which is a huge bonus for both us and our customers.

Cons

If you are looking for larger funding amounts, it might not be ideal as approvals typically don't go over $20000.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Consumer Electronics, 11-50 employees

5.0
October 2023

It has been a success

Pros

Approval for our clients is fast and easy with it. Payments are secure and quick to process, which makes it seamless for everyone involved.

Cons

I really dont have any complaints. It has been a great, easy tool to use from start to finish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10