
Credit Key Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Verified User in Manufacturing, 51-100 employees
“Excellent Customer Support
Pros
We have been using Credit Key for over a year now and most of our financing customers are processed through them. The portal is really easy to use and whenever I have a question about a payment, the customer service team has always been super helpful and responsive.
Cons
I don't really have any complaints about it. Yes there are some fees involved but they are absorbed by the company, which is expected in any business arrangement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Shawn
Not Specified, 51-100 employees
“I've had fantastic experiences with the team at Credit Key
Pros
It is really easy to work with. The credit process is simple and their website is user friendly, making it so easy to navigate.
Cons
So far I have not seen any downsides with this tool. It has been smooth sailing from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mat A.
Not Specified, 11-50 employees
“Fast and efficient
Pros
Credit Key is quick and simple, which makes it perfect for closing smaller deals efficiently. It has been an invaluable tool for us.
Cons
One thing I would love to see is more options for longer term funding. That would really help with some of our bigger transactions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Wholesale, 11-50 employees
“Simple and efficient to use
Pros
Setting up this software was very simple. It is so easy to use and the process was simple from start to finish.
Cons
One small problem is that sometimes its emails end up in spam folders but that's not a huge issue overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 51-100 employees
“So easy to use
Pros
Applying for credit is super easy and you get instant results. There is no waiting around and it only does a soft credit check so it does not hurt anyone's credit score.
Cons
I have not had any issues with them. Everything works as expected and it's been smooth to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Not Specified, 51-100 employees
“Fantastic team to collaborate with!
Pros
The Credit Key team has been amazing! They are super responsive to our needs and getting started with them was a breeze. Their support has been fantastic throughout.
Cons
I found nothing to dislike so far but I also do not see any major red flags. Everything seems to be running well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 11-50 employees
“Boosted our Sales
Pros
Offering it in our shopping cart has really helped reduce the need to offer extended terms to customers and it takes the burden of collections off our plate. Truly great!
Cons
The only problem I have noticed is that the approval requirements for higher priced SKUs are a bit strict but that's a minor issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cole
Not Specified, 11-50 employees
“Great product, but customer support could be better
Pros
It's a great financing option for businesses and qualifying for it seems pretty easy. It's definitely helped us streamline our payment process.
Cons
Their policies can be a bit unclear at times. They place holds, change credit limits and sometimes cause issues without giving enough explanation. It can be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Food and Beverages, 11-50 employees
“Fast and hassle-free funding
Pros
It offers a great self service option for customers to get approved for financing within minutes. They can walk out with the product on the same day, which is a huge bonus for both us and our customers.
Cons
If you are looking for larger funding amounts, it might not be ideal as approvals typically don't go over $20000.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Consumer Electronics, 11-50 employees
“It has been a success
Pros
Approval for our clients is fast and easy with it. Payments are secure and quick to process, which makes it seamless for everyone involved.
Cons
I really dont have any complaints. It has been a great, easy tool to use from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10