Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J
Jessica

Retail, 101-500 employees

Less than a year

3.0

Really easy to work with

Pros

As an admin I find this software really easy to work with. I have chatted with a lot of our users and most agree that it's simple to get around and very easy to use.

Cons

I honestly cannot think of anything I dislike. My experience has been fantastic from every angle!

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

D
Debra

Financial Services, 500+ employees

Less than a year

5.0

Frustrating and not user-friendly

Pros

I can quickly fill out forms ahead of time and pull up client info without any hassle. Also it is pretty easy to search for and sort my clients by their names.

Cons

This software is pretty tricky to figure out and does not feel user friendly at all. A lot of the time, I will finish entering all my data, only to get hit with an error message. Even when I am positive I did not miss a step, I have to click through the error and end up on a screen that I was not even on before. It's really frustrating and makes the whole process take way longer than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10