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Overview

Equip360 streamlines eCommerce and catalog management for manufacturers and distributors, offering interactive 2D/3D bill of materials (BOMs) and real-time inventory management. Integration challenges may arise with legacy systems; however, the platform’s robust customization and powerful analytics drive efficiency and enhance the customer experience across various industries.

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Overall Rating

Based on 2 users reviews

4

Rating Distribution

Positive

50%

Neutral

50%

Negative

0%

Starting Price
Custom

Equip360 Specifications

Multi-channel management

SSL security

Order management

Reporting/Analytics

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What Is Equip360?

Equip360 software, developed by GenAlpha, is a purpose-built digital platform designed to address the diverse needs of manufacturers and distributors. It enables the delivery of real-time information and automates routine tasks, streamlining operations across the entire value chain. By supporting equipment throughout its entire lifecycle, Equip360 fosters stronger customer connections and drives sustained digital growth. The platform empowers organizations to modernize interactions, enhance service delivery, and build long-term value in competitive industrial markets.

Equip360 Pricing

The Equip360 cost model is built for configurability and scalability, aligning with each organization’s unique growth strategy and investment scope. Pricing is structured around two key components:
  • One-Time Fees (Typically Capitalized)
  • Subscription Fees (Ongoing Investment)

Equip360 pricing varies based on the number of integrations, the scope of brands or divisions, and the volume of legacy BOM catalogs requiring digitization. Tailored proposals are available to determine the optimal solution.

Equip360 Integrations

Equip360 features seamless connections with leading platforms, including:

Watch a free Equip360 demo to learn more about its integration capabilities.

Who Is Equip360 For?

Equip360 is a robust solution that caters to:

  • Original equipment manufacturers (OEMs)
  • Distributors
  • Specialty vehicle businesses
  • Aftermarket organizations

Is Equip360 Right For You?

Equip360 provides a configurable SaaS platform that seamlessly integrates with ERP systems, facilitating easy product search through unique identifiers and interactive 2D/3D Bill of Materials (BOM) catalogs. This reduces equipment downtime and streamlines parts ordering, making Equip360 a reliable choice for efficient, accurate, and secure product management.

Still not sure about Equip360? Contact our support team at (661) 384-7070 for detailed guidance on the software.

Equip360 Features

The Product Configurator enables customers to customize, price, and quote equipment or vehicles interactively. Administrators control options and rules, while saved configurations and customizable scripts enhance flexibility within the Equip360 platform for seamless purchasing.

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Equip360 presents 2D and 3D engineering data with part hierarchies, supplementary resources, and secure AWS storage. Hot-spotted shopping allows seamless product selection, pricing, and inventory access within the platform.

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The software indexes data for quick retrieval using equipment IDs, SKUs, and descriptions. It offers autocomplete, faceted filtering, and analytics to optimize inventory insights, enhancing search efficiency.

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Equip360 enables part return requests with approval, supports surplus returns under OEM-set conditions, allows status tracking, and provides administrators control over return parameters for streamlined processing.

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This feature displays order and payment statuses, enables quote review and conversion to orders, and allows internal users to impersonate customers for support. This enhances transaction assistance within the Equip360 platform’s streamlined workflow.

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Pros And Cons of Equip360

Pros

  • Multiple efficiency tools based on customer requests and navigation patterns

  • Easy to sort and find clients by name

  • Good integration with SAP

Cons

  • Limitations stem from the ERP system, especially Kit functionality

  • Frequent errors occur after data entry with unclear error recovery

Equip360 Reviews

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

0%

3

Stars

50%

2

Stars

0%

1

Stars

0%

Share your experience

J

Jessica

Retail, 101-500 employees

Less than a year

3.0
December 2021

Really easy to work with

Pros

As an admin I find this software really easy to work with. I have chatted with a lot of our users and most agree that it's simple to get around and very easy to use.

Cons

I honestly cannot think of anything I dislike. My experience has been fantastic from every angle!

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

D

Debra

Financial Services, 500+ employees

Less than a year

5.0
June 2021

Frustrating and not user-friendly

Pros

I can quickly fill out forms ahead of time and pull up client info without any hassle. Also it is pretty easy to search for and sort my clients by their names.

Cons

This software is pretty tricky to figure out and does not feel user friendly at all. A lot of the time, I will finish entering all my data, only to get hit with an error message. Even when I am positive I did not miss a step, I have to click through the error and end up on a screen that I was not even on before. It's really frustrating and makes the whole process take way longer than it should.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Equip360 offers integration with several platforms, such as Google Analytics, Google Tag Manager, MailChimp, Authorize.net, Infor, JetPay, SAP, and Syteline, enabling enhanced functionality across analytics, marketing, payment processing, and enterprise resource planning workflows.

Equip360 offers support through a knowledge base, email, phone, contact form, and FAQs/forums.

Yes, Equip360 offers API access.

No, Equip360 does not currently offer a dedicated mobile application, but it is primarily designed as a web-based solution accessible through desktop and mobile browsers.

Equip360 currently supports 16 languages commonly used by manufacturing clients, with the option to add as many languages as needed. Supported languages include Spanish, Portuguese, German, English, Vietnamese, French, Polish, and many more.

The Equip360 price structure is designed for flexibility and scalability, with one-time and subscription-based components that adjust based on integrations, brand or division scope, and the volume of legacy BOM catalogs requiring digital conversion.

Equip360 provides a comprehensive solution designed to serve original equipment manufacturers (OEMs), distributors, specialty vehicle businesses, and aftermarket organizations.