Total 4 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

L

Lee

Food Production, 101-500 employees

Less than 6 months

4.0
May 2021

Easy to use software with great functionality

Pros

Freshline's support has been outstanding even better than what we have experienced with other similar products.

Cons

It seems more limited to me when compared to other similar products.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

P

Patrick

Food Production, 1-10 employees

Less than a year

5.0
May 2021

Customizable but a little expensive

Pros

The ability to customize reports to save on data entry is the biggest benefit for me. Plus personal support from a company that values feedback and strives to improve is rare.

Cons

Price seems a little higher to me than other services but the constant improvements and updates make this service stand out from the rest.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

S

shea

Food & Beverages, 11-50 employees

Less than a year

5.0
April 2021

Close to perfection

Pros

Well the transparency it provides to clients allowing them to choose their own delivery date based on the rules we set is a fantastic and my favourite feature.

Cons

Currently there is only one shipping method available. So I feel like it would be great if customers could choose between ground or express shipping with rules for perishable items that automatically restrict shipping to express when they are added to the basket.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R

Robert

Food & Beverages, 1-10 employees

Less than a year

5.0
April 2021

Key tool for online food business success

Pros

We spent years struggling to solve the catch weight problem in seafood before finally discovering Freshline's software. It was by far the best solution for our business at that time.

Cons

No complaints as the team is still in its early stages and small so they are very hands-on when it comes to resolving any issues that arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10