FreshLine

FreshLine

Claimed

Claimed

4 Review(s)

Overview

Freshline.io is a purpose-built eCommerce platform designed specifically for food distributors. We help wholesale suppliers streamline their sales process, reduce admin time, and grow revenue through custom online ordering portals. With features like customer-specific pricing, complex delivery scheduling, payment processing, and seamless ERP integration, Freshline empowers food distributors to deliver a better buying experience for their customers—while saving hours every week. Whether you're a regional meat supplier or a national seafood wholesaler, Freshline.io gives you the tools to digitize, scale, and stay competitive in today’s B2B market.
Overall Rating

Based on 4 users reviews

4.8

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

FreshLine Specifications

Multi-channel management

SSL security

Order management

Reporting/Analytics

View All Specifications

What Is FreshLine?

Freshline is a digital ordering and operations platform built for food wholesalers, retailers, and distributors. It helps businesses manage sales operations, streamline order intake, and eliminate manual processes. 

The platform offers features like flexible pricing for suppliers and delivery scheduling tools, enabling users to handle high-volume or recurring orders more efficiently. 

Whether serving a local customer base or scaling across regions, Freshline supports consistent communication, simplified workflows, and greater control over day-to-day operations.

FreshLine Pricing

Get a custom freshline cost as per your organization’s needs and size.

FreshLine Integrations

Freshline integrates with the following platforms:

  • QuickBooks
  • Microsoft Dynamics 365
  • SAP
  • Aspen Canopy
  • Oracle NetSuite
  • Sage
  • Odoo
  • Zoho Inventory
  • Samsara Software
  • CAI Software
Don't see your ERP? We offer custom integrations, reach out to our team to get a quote! You can also schedule a free Freshline software demo to learn how the software works.

Who Is FreshLine For?

The software provides B2B e-commerce solutions for food distributors supplying restaurants/foodservice, retail, institutions and caterers, across various sectors, such as:

  • Seafood (Fresh & Frozen)
  • Meat & Poultry
  • Produce
  • CPG/ Broadline

Is FreshLine Right For You?

Still have questions about Freshline software? Contact our support team at (661) 384-7070 for further guidance.

FreshLine Features

Show each customer exactly what they’re allowed to buy—at their negotiated prices. Whether you have region-based pricing, contract-specific catalogs, or customer group discounts, Freshline makes it easy to manage and display tailored product selections at scale.

See How It Works

Freshline connects directly with tools you already use, including ERP, accounting, and warehouse systems. That means orders flow seamlessly from your storefront to your operations—no manual data entry or duplicate work needed.

See How It Works

Freshline leverages built-in AI to help food distributors operate more efficiently, make smarter decisions, and grow revenue with less manual effort. Our AI can create orders automatically from voicemails, emails, and text messages—turning unstructured communication into structured transactions. It also powers a smart chatbot that answers customer questions, suggests reorders, and helps buyers place orders anytime. Plus, personalized product recommendations and customer engagement alerts help your team drive more revenue with less effort.

See How It Works

Freshline supports complex, customer-specific order logic behind the scenes—so your operations stay streamlined without sacrificing flexibility. Set rules for order minimums, lead times, fees, delivery days, and product availability based on each customer's delivery address. Whether you're managing regional delivery schedules or multi-tier pricing, Freshline ensures every buyer sees the right options with zero manual intervention.

See How It Works

Freshline makes it easy for your customers to order anytime, from anywhere. They can place and manage orders on mobile, set up multiple users per account, and order for multiple delivery locations. Reordering is fast, payments are simple, and the entire experience is built for the way foodservice buyers actually work.

See How It Works

Freshline Payments is our built-in payment processor, offering competitive rates and seamless integration with your ordering workflow. By accepting online payments, distributors can get paid faster, reduce outstanding A/R, and eliminate manual reconciliation. It's a simple way to improve cash flow while giving customers a smoother, more professional checkout experience.

See How It Works

Pros And Cons of FreshLine

Pros

  • Custom reports reduce data entry

  • Automates pick and pack workflows

  • Handles variable weight products effectively

Cons

  • Only one shipping method

  • Lacks a dedicated mobile app

FreshLine Reviews

Total 4 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

P

Patrick

Food Production, 1-10 employees

Less than a year

5.0
May 2021

Customizable but a little expensive

Pros

The ability to customize reports to save on data entry is the biggest benefit for me. Plus personal support from a company that values feedback and strives to improve is rare.

Cons

Price seems a little higher to me than other services but the constant improvements and updates make this service stand out from the rest.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

L

Lee

Food Production, 101-500 employees

Less than 6 months

4.0
May 2021

Easy to use software with great functionality

Pros

Freshline's support has been outstanding even better than what we have experienced with other similar products.

Cons

It seems more limited to me when compared to other similar products.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

R

Robert

Food & Beverages, 1-10 employees

Less than a year

5.0
April 2021

Key tool for online food business success

Pros

We spent years struggling to solve the catch weight problem in seafood before finally discovering Freshline's software. It was by far the best solution for our business at that time.

Cons

No complaints as the team is still in its early stages and small so they are very hands-on when it comes to resolving any issues that arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

FreshLine offers three pricing tiers—Standard, Advanced, and Enterprise—available on either a monthly or yearly basis, depending on the specific needs of each business. Request a customized FreshLine pricing estimate.

The software provides e-commerce solutions for food distributors across various sectors, such as perishable foods, seafood, meat, produce, and baked goods.

FreshLine integrates with a range of platforms, including QuickBooks, Zoho Inventory, SAP CRM Software, Zapier, Minotaur, RSA Software, and Samsara.

FreshLine offers support through online form submission and email.

Yes, FreshLine does offer an API.

No, FreshLine doesn’t offer a mobile app.

FreshLine software primarily offers support in English language.