Giftogram Reviews

“Simple to send gift cards and manage the spending

Pros

Uploading a list of recipients with the quantity to send each is quite easy. Also there are no hidden or extra costs when sending gift cards. And their customer support team is also very responsive and helpful. The best thing is that I was able to complete the gift card process in just a few minutes.

Cons

I feel like it would be helpful if admins were provided with card numbers and details in case an employee loses them.

“Hosting virtual lunch & learns is not a problem now!

Pros

I love being able to upload a list of attendees via an Excel document. The campaign feature is awesome too where I can save a specific limit, select the gift cards I want to send and include a personalized message with every gift card. Also it is great that it automatically generates an invoice after my purchase which is perfect for my expense report.

Cons

Well I have not found anything I dislike so far. Everything has been great.

“Cuts costs and boosts efficiency

Pros

After switching to GiftOGram from another vendor our survey incentive process has become so much smoother. The other vendor had a minimum quantity requirement which often delayed things because we had to wait for more survey responses. This caused issues meeting deadlines. But now we are saving money because we can track unredeemed gift cards and identify those that were undeliverable. This was something the other vendor could not do without extra requests. Plus I appreciate that GiftOGram sends us an email if there is an issue with delivery, so we can immediately fix it and ensure the recipient gets their gift.

Cons

My only issue is that invoices are issued in USD. I do not mind too much but it does make the reconciliation process for our accountants a little tricky.

“Highly user-friendly

Pros

Giftogram is pretty simple to use and offers us a wide variety of options to choose from.

Cons

I have not found anything I dislike about it.

“The easiest way to show employee appreciation

Pros

It has been proven to be the best for us to reward our teammates for their hard work and to offer various incentives and prizes. One of the best things is that our teammates get to choose where they want to use their gift cards which makes it something they will actually use rather than a generic gift. Also I love that we can schedule these gifts to be sent on specific dates and times. And it is fast, easy and super convenient.

Cons

One thing I wish for is that it would be nice to send gift cards in bulk but still personalize each one with a message. So that would be my only suggestion.

“Quick and user-friendly

Pros

There are multiple design options available for the card and a wide variety of gift cards to choose from for the recipient. Plus I really appreciate that I can order everything from the office without having to leave. It is so much easier to use Giftogram than going to stores to pick gifts employees might like.

Cons

I have not come across anything I do not like about it.

“Our employees are big fans of these

Pros

The platform is simple to use and offers customization. It allows you to send the same card to a group or choose specific merchants. My favorite thing about it is that there are so many merchants available to choose from.

Cons

It would be nice to send different amounts to a group so I only have one invoice instead of several. Also the reloadable option is only available for ACH payments.

“Sending gift cards for recognition has never been easier

Pros

What I love most about Giftogram is how easy it is to use and how flexible it can be. I do not have to decide where to send a gift card as I can let the recipient choose for themselves. Also it is really easy to track my purchase history.

Cons

Honestly there is nothing I would like to change. If it ain't broke, do not fix it.

“Practical and helpful

Pros

We have been using it to send holiday and birthday gifts and it is quick and easy to set up. Also it has been a hit with our employees because they loved the flexibility to choose their gift. Though we did run into a small issue with one employee and needed to change the currency after the gift was sent out. But the support team was great in getting it resolved.

Cons

Well there is one thing I would love to see is more variety for some countries and maybe some grocery store options but overall the selection is quite amazing.

“Makes gifting employees so easy

Pros

Giftogram has completely removed the hassle of remembering employee birthdays and milestones with its automatic scheduling of campaigns for key dates. Plus the ability to segment our workforce based on location, employment status, etc has given us the flexibility to create customized campaigns that make sense for our organization. As a global company being able to gift in different currencies was a major factor in our decision to implement Giftogram. Once we decided to use it we were up and running quickly.

Cons

Right now scheduled campaigns can only be funded via ACH or wire transfer which requires some planning and ties up funds. Also I feel like it would be great to have the option to fund via credit card. And adding reporting capabilities like tracking scheduled gifts beyond 30 days and gift redemption rates would be helpful.

“Exceeded expectations

Pros

I have been using Giftogram to send survey incentives to research participants and it has been fairly easy to use. Like I have not received any complaints and participants get their gift cards on time. I used it weekly this semester without any issues. At first I needed a little help navigating the site but their customer service was quick and very kind. I highly recommend it to all for its ease of use and quick implementation for sending gift cards.

Cons

No complaints. I did not dislike anything about it as I did not face any issues.

“A fun and simple way to appreciate employees

Pros

Custom card designs and easy scheduling of reward emails make this a great tool in my eyes.

Cons

Eh I have not found anything I do not like.

“Our company loves it

Pros

There are so many different things that stand out to us about Giftograms such as ordering, customizing and redeeming are so simple.

Cons

Honestly I cannot think of anything negative.

“The BEST

Pros

I really like the variety of gift options and the ease of use.

Cons

There is really nothing that I count as a con.

“It has proven to be a valuable tool for us

Pros

It is amazing how inclusive and user friendly it is. Also there are so many restaurant choices, card designs to pick from and even the option to create our own design. I must say it is simply amazing.

Cons

Honestly I have not found any issues towards it. It has exceeded all my expectations so far.

“Hard to believe this platform is free � a must for any HR team

Pros

Giftogram is completely free to use. Plus the amount you pay for the gift card is exactly what the employee gets. And the platform supports team management which allows you to assign budgets and have full control and visibility over awards. Also it supports campaigns like automatic birthday campaigns. I add employees during onboarding and you can easily incorporate 100% corporate branding at no extra cost. You can upload your own gift card designs. Honestly I could keep going on. I am now at my second company where I have introduced this amazing platform. Oh and it even supports physical cards. We use it all the time for birthdays, sales incentives, awards etc. I have not needed to use customer support which is actually a good sign of how easy it is to use the platform. Implementation is also a simple task. Just register and you are ready to start sending gift cards. Plus you can fund via credit card (great for corporate points) or ACH/Wire.

Cons

The only downside I have noticed is that I would love more robust reporting features. Plus I would like to be able to export a report on gift cards sent per recipient within a custom timeframe. There is also a slight delay before the recipient receives their email usually less than a few hours but I assume a person reviews the transactions. Additionally if a recipient does not redeem a gift card, there is no way to recoup the funds which is like handing out a physical gift card as you do not know what they do with it. But overall I still find it superior to others.

“Perfect for corporate settings

Pros

I really enjoy how flexible and easy it is to use. I have used this platform multiple times for the entire company I work for and the feedback from my team has been amazing. Also I love that I can place an order and schedule it for a future delivery date. It really helps take the load off the gifting and planning side of my job.

Cons

I do not have any dislikes to share. The platform has a great selection and I have heard nothing but amazing feedback from my team.

“Gifting made easy for all team members

Pros

The best part about Giftogram is the freedom it gives to the recipient. We love knowing that the person receiving the gift can choose from the retailer they prefer. And it is even better that they can split the amount between different retailers. Also we like using the campaigns feature to automatically send gifts for recurring events like birthdays.

Cons

One issue is that at times the sender's interface is not the easiest to use. Like I have had issues logging in a few times. Also funding the account can be more complicated than it needs to be.

“The easiest way to make employees feel valued

Pros

What I love most about Giftogram is how simple gifting is. Whether it is for a team celebration or just a thoughtful gesture, the process is easy and stress free. Plus the variety of gift options makes it so there is something for everyone.

Cons

The only issue I have is that they charge your credit card the day the order is placed not when the Giftogram is sent. For example I placed a large order two weeks before the scheduled send date and my card was charged immediately not just pending.

“Simplifies sending gift cards to staff and customers

Pros

Both our customers and staff love the wide variety of gift cards that Giftogram offers. From Amazon to major grocery stores, restaurants, retail chains and Visa gift cards, they have it all. Plus choosing and using the gift cards is also not a porblem. So thank you for offering such an innovative solution.

Cons

There are no cons. In fact the vast selection of gift cards and how easy it is to use make our experience a 5 out of 5 every time.

“Offers outstanding service

Pros

Sending gift cards is a simple task especially when you are sending multiple at once. Also I love that I can send them in different currencies.

Cons

Nothing has come up. But I think it would be nice to get a receipt of the purchase.

“User-friendly service

Pros

Well I love how easy it is to send gift cards to our employees. I can even personalize them, schedule them in advance and keep track of all my past purchases.

Cons

None. I think it is a great website.

“Great for recognizing remote team members

Pros

I find it so helpful to design and send gift cards to large groups of employees both domestic and international. Plus the range of places employees can use their cards is huge and caters to different needs. And I appreciate that you can customize the designs with logos and other personal touches.

Cons

The user interface can be a bit clunky but once we spend a few minutes referring to the training/FAQ and clicking around it becomes easy to learn.

“Bulk holiday orders made simple

Pros

It was a huge help with my large company's holiday order. They had people on site to assist with the ordering process and I could track whether employees had received their Giftogram email.

Cons

Well the only issue I had was wiring a large sum for the bulk order. When I had some last minute additions, I could not use the remaining balance with a credit card. However it refunded the unused balance in my account which was great.

“Say goodbye to the hassle of picking out cards

Pros

I love that I can choose any card I want. This site is so much better than others that only let you choose from a limited selection of places. Here I have a great variety of companies to choose from and I especially love that they offer Amazon gift cards.

Cons

The only problem I come across is that you cannot have cold hard cash but if you have the company people want to spend it at, it does not really matter.

“Easy to use and employees love it

Pros

What I like the most about it is how simple and flexible it is. Also it is so easy to use for both the team sending the rewards and the employees receiving them. Plus people love the option to pick the gift card they actually want which makes the gift feel more personal and thoughtful. The platform is clean, user friendly and pretty fast. For a global company like ours it works very well across different teams and locations.

Cons

There is not much to dislike about it but international gift card options could be expanded. Employees outside the U.S. sometimes have fewer options so adding more global retailers would make it even better. Other than that our experience has been smooth overall.

“Exactly what companies need

Pros

It is very easy to use and offers a smooth and seamless experience. Plus it has a beautifully designed interface. Plus Giftogram makes sending and managing digital gifts simple for us with its great UI/UX that feels user friendly from start to finish.

Cons

Would like to see more options beyond standard gift cards like Amazon vouchers, movie tickets or even experiences. I am talking about something that lets employers reward team members with exciting perks like tickets to a new release.