Apparel & Fashion, 1-10 employees
More than a year
“Good company!”
Pros
They are always attentive and have a sharp market vision, focusing on things that really help our company grow. And constantly working on improvements and updates. Plus their service is quick and high quality every time.
Cons
They are always very willing to listen and improve the points raised. So I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“Best e-commerce platform I've ever worked with”
Pros
The support team is knowledgeable, easy to reach and responds quickly. Also I find the platform stable, packed with advanced features and it even offers a wide range of integration options.
Cons
One thing that could be better is adding support for Pix installment payments as it is a feature that's still missing from the current setup.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cosmetics, 1-10 employees
More than a year
“Great tool”
Pros
Support has been excellent and the service is quite quick too. Overall definitely something I'd recommend.
Cons
Any issues or problems we ran into have all been taken care of without a hitch.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
Less than a year
“Serious, professional and customer focused company”
Pros
Right from the first contact with the sales team, everyone was polite, helpful and very attentive and that goes for the rest of the team too. What really stood out to me was when I gave a suggestion to the support team and they actually took it seriously, reviewed it and moved it toward implementation.
Cons
It is a really solid product but I feel like it could use some additional tools to make integrations smoother and more dynamic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Construction, 1-10 employees
More than a year
“Offers the best support in the world”
Pros
iSet stores are modern, reliable, with a user friendly implementation process and the best technical support in the world. And the team is very helpful and quick to respond too.
Cons
The caching can be a bit slow to update in browsers depending on how it's set up. But luckily there is a built-in feature that allows us to force a cache clear when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Information Technology and Services, 11-50 employees
More than a year
“Excellent! The best we have ever used.”
Pros
The pricing is great and what's even better is that the platform includes a bunch of features we would usually have to pay extra for elsewhere. Also they are constantly improving and adding new stuff and their service has been really solid too.
Cons
I am not using an account right now but it worked really well for us when we did. It would be nice to have more integrations though I am pretty sure they are already working on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Food & Beverages, 51-100 employees
More than a year
“Best cost benefit among e-commerce platforms”
Pros
It offers a lot of features without breaking the bank. Also I like the fact that there are plenty of options to customize things and automate different tasks which makes it highly flexible.
Cons
Right now there is nothing that really bothers me about it. I do wish there were more advanced options for product variations and customization but it is not a dealbreaker for how I run my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Design, 11-50 employees
More than a year
“Powerful and efficient tool”
Pros
iSET offers a nice range of tools along with personalized support that really makes a great positive difference for us.
Cons
I have nothing to complain about this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Apparel & Fashion, 1-10 employees
More than a year
“Excellent system”
Pros
Ongoing updates and improvements help us stay a step ahead of the competition. Plus their support team is excellent and always ready to help.
Cons
Previously there was a lack of layouts but now they have updated the part, so I only have praise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Best virtual store system”
Pros
It has got great personalization, smooth interactivity and easy usability. Plus it has all the essential features an online store like mine really needs.
Cons
Not really any issues but it would be nice to see more clearly defined features and better resource allocation across the different plans.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Accounting, 11-50 employees
More than a year
“Simply Awesome”
Pros
iSET is very easy to work with, everything runs quickly, the quality is also the best and the customer service is really good. Overall I like it as it is just amazing.
Cons
For me it is complete and whenever I have doubts, support provides the solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graphic Design, 11-50 employees
More than a year
“Great platform to boost online sales”
Pros
Overall I would say it is a complete tool with everything anyone might be looking for. Such as the showcase looks great, the apps are useful, also it is easy to use, the layout is clean and the API works well too.
Cons
Nothing to point out right now. Anything that was an issue before has already been fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Devices, 11-50 employees
More than a year
“Easy to customize”
Pros
Thanks to the CMS customization, we can pretty much build out any feature we need. Plus the API has solid documentation which makes maintaining products way easier and more efficient.
Cons
Anytime we notice a feature missing we let iSet know and they are quick to roll it out in production as they are very responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
