Total 13 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Ludimila

Apparel & Fashion, 1-10 employees

More than a year

5.0

Good company!

Pros

They are always attentive and have a sharp market vision, focusing on things that really help our company grow. And constantly working on improvements and updates. Plus their service is quick and high quality every time.

Cons

They are always very willing to listen and improve the points raised. So I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cezar

Retail, 1-10 employees

More than a year

5.0

Best e-commerce platform I've ever worked with

Pros

The support team is knowledgeable, easy to reach and responds quickly. Also I find the platform stable, packed with advanced features and it even offers a wide range of integration options.

Cons

One thing that could be better is adding support for Pix installment payments as it is a feature that's still missing from the current setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C
Carla

Cosmetics, 1-10 employees

More than a year

5.0

Great tool

Pros

Support has been excellent and the service is quite quick too. Overall definitely something I'd recommend.

Cons

Any issues or problems we ran into have all been taken care of without a hitch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Valter

Apparel & Fashion, 1-10 employees

Less than a year

5.0

Serious, professional and customer focused company

Pros

Right from the first contact with the sales team, everyone was polite, helpful and very attentive and that goes for the rest of the team too. What really stood out to me was when I gave a suggestion to the support team and they actually took it seriously, reviewed it and moved it toward implementation.

Cons

It is a really solid product but I feel like it could use some additional tools to make integrations smoother and more dynamic.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H
Helena

Construction, 1-10 employees

More than a year

5.0

Offers the best support in the world

Pros

iSet stores are modern, reliable, with a user friendly implementation process and the best technical support in the world. And the team is very helpful and quick to respond too.

Cons

The caching can be a bit slow to update in browsers depending on how it's set up. But luckily there is a built-in feature that allows us to force a cache clear when needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R
Reginaldo

Information Technology and Services, 11-50 employees

More than a year

5.0

Excellent! The best we have ever used.

Pros

The pricing is great and what's even better is that the platform includes a bunch of features we would usually have to pay extra for elsewhere. Also they are constantly improving and adding new stuff and their service has been really solid too.

Cons

I am not using an account right now but it worked really well for us when we did. It would be nice to have more integrations though I am pretty sure they are already working on that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
Jobert

Food & Beverages, 51-100 employees

More than a year

5.0

Best cost benefit among e-commerce platforms

Pros

It offers a lot of features without breaking the bank. Also I like the fact that there are plenty of options to customize things and automate different tasks which makes it highly flexible.

Cons

Right now there is nothing that really bothers me about it. I do wish there were more advanced options for product variations and customization but it is not a dealbreaker for how I run my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

W
William

Design, 11-50 employees

More than a year

5.0

Powerful and efficient tool

Pros

iSET offers a nice range of tools along with personalized support that really makes a great positive difference for us.

Cons

I have nothing to complain about this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nilton

Apparel & Fashion, 1-10 employees

More than a year

5.0

Excellent system

Pros

Ongoing updates and improvements help us stay a step ahead of the competition. Plus their support team is excellent and always ready to help.

Cons

Previously there was a lack of layouts but now they have updated the part, so I only have praise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jorge

Marketing and Advertising, 1-10 employees

More than a year

5.0

Best virtual store system

Pros

It has got great personalization, smooth interactivity and easy usability. Plus it has all the essential features an online store like mine really needs.

Cons

Not really any issues but it would be nice to see more clearly defined features and better resource allocation across the different plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N
Nayara

Accounting, 11-50 employees

More than a year

5.0

Simply Awesome

Pros

iSET is very easy to work with, everything runs quickly, the quality is also the best and the customer service is really good. Overall I like it as it is just amazing.

Cons

For me it is complete and whenever I have doubts, support provides the solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Edmilson

Graphic Design, 11-50 employees

More than a year

5.0

Great platform to boost online sales

Pros

Overall I would say it is a complete tool with everything anyone might be looking for. Such as the showcase looks great, the apps are useful, also it is easy to use, the layout is clean and the API works well too.

Cons

Nothing to point out right now. Anything that was an issue before has already been fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Bruno

Medical Devices, 11-50 employees

More than a year

5.0

Easy to customize

Pros

Thanks to the CMS customization, we can pretty much build out any feature we need. Plus the API has solid documentation which makes maintaining products way easier and more efficient.

Cons

Anytime we notice a feature missing we let iSet know and they are quick to roll it out in production as they are very responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10