Total 12 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

Dennis

Retail, 11-50 employees

Less than 6 months

5.0
July 2025

Proven the best for us

Pros

Shipturtle simplifies managing vendor shipping and syncing orders. Also the platform is easy to use and customer support is quick and responsive whenever we need assistance.

Cons

One thing I noticed is that some features require a bit of time to set up at the beginning and the documentation could be more thorough in certain areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vikash

Apparel & Fashion, 51-100 employees

Less than a year

5.0
May 2025

Really user-friendly

Pros

I really liked how easy the app was to use. The interface is super clean and simple which made managing orders and tracking shipments so much easier for our team. Plus, their customer support is amazing ans quick to respond and very helpful!

Cons

Some of the more advanced features took me time to figure out but their tutorials and support made it pretty easy to understand quickly. Honestly, it wasn't a big deal to spend a little time exploring.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

V

Vikash

Apparel & Fashion, 51-100 employees

Less than a year

5.0
May 2025

Simple and great for order management

Pros

I like how simple and user-friendly the app is. Also the interface is clean and simple which makes it much easier for our team to manage orders and track shipments. The customer support team is also quick and helpful.

Cons

It can take a little time to learn some of the more advanced features but with the help of their tutorials and support, it becomes clear pretty quickly. So it is not really an issue as long as we take the time to explore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

V

Val

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
April 2025

Impressive marketplace app

Pros

There are so many features! It was super easy to install and get started. Plus, it's really affordable to test out and their support team is thorough and attentive.

Cons

The support team operates with a 9.5-hour time difference, so I had to adjust my schedule to prioritize support calls starting from 6am EST during the first few months while setting up integrations, configurations and customizations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

V

Val

Apparel & Fashion, 1-10 employees

Less than 6 months

5.0
April 2025

Pretty amazing app

Pros

It offers a lot of features, is easy to install and get started with and is affordable to test or try out. Overall I would say the support team is attentive and thorough.

Cons

Support operates on a 9.5 hour time difference. This meant I had to adjust my schedule to prioritize support starting at 6 a.m. EST especially during the initial months when we were setting up all the integrations, configurations and customizations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

V

Virginie

Retail, 1-10 employees

Free Trial

5.0
March 2025

Great app!

Pros

The support is fantastic! They're always quick to answer our emails and are available for meetings whenever we need them.

Cons

There were some add-ons for the features we needed but I get that not all stores operate the same way, so it's understandable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E

Esteban

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0
March 2025

Best deal for the money

Pros

It's simple and easy to use. Everything you need to get your marketplace up and running is right there!

Cons

Honestly, there's nothing I can mention about this app so far. Everything has been fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C

Connie

Retail, N/A employees

Free Trial

5.0
March 2025

Everything's been great so far!

Pros

I love how flexible it is to use! It was so easy to make everything match my website's theme.

Cons

There were times when it wouldn't let me make CSS changes within the textboxes but I plan on reaching out to support about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

V

Virginie

Retail, 1-10 employees

Free Trial

5.0
March 2025

Fantastic app for the marketplace

Pros

The support is excellent as they respond to our emails promptly and are available for meetings whenever needed.

Cons

There are add-ons for features we need though I understand that not every store has the same business model.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E

Esteban

Staffing and Recruiting, 1-10 employees

Less than 6 months

5.0
March 2025

Good deal for what you pay

Pros

It is very simple and easy to use providing us all the essential tools to set up our marketplace.

Cons

Nothing to report from my side so far about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C

Connie

Retail, 1-10 employees

Free Trial

5.0
March 2025

Things are going great so far

Pros

I really love how user friendly it is and how easy it is to customize it to match my website's theme.

Cons

Sometimes it does not allow for CSS changes in the textboxes but I plan to reach out to support for assistance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Divya

Textiles, 1-10 employees

More than a year

5.0
February 2025

Perfect tool for managing inventory and orders

Pros

This is hands down the best tool I've used for managing orders, vendors and inventory. It makes everything so much easier to handle.

Cons

The support is good, though it could be better. But overall we're really happy with the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10