
Shipturtle Reviews
Total 12 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dennis
Retail, 11-50 employees
Less than 6 months
“Proven the best for us
Pros
Shipturtle simplifies managing vendor shipping and syncing orders. Also the platform is easy to use and customer support is quick and responsive whenever we need assistance.
Cons
One thing I noticed is that some features require a bit of time to set up at the beginning and the documentation could be more thorough in certain areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vikash
Apparel & Fashion, 51-100 employees
Less than a year
“Really user-friendly
Pros
I really liked how easy the app was to use. The interface is super clean and simple which made managing orders and tracking shipments so much easier for our team. Plus, their customer support is amazing ans quick to respond and very helpful!
Cons
Some of the more advanced features took me time to figure out but their tutorials and support made it pretty easy to understand quickly. Honestly, it wasn't a big deal to spend a little time exploring.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Vikash
Apparel & Fashion, 51-100 employees
Less than a year
“Simple and great for order management
Pros
I like how simple and user-friendly the app is. Also the interface is clean and simple which makes it much easier for our team to manage orders and track shipments. The customer support team is also quick and helpful.
Cons
It can take a little time to learn some of the more advanced features but with the help of their tutorials and support, it becomes clear pretty quickly. So it is not really an issue as long as we take the time to explore.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Val
Apparel & Fashion, 1-10 employees
Less than 6 months
“Impressive marketplace app
Pros
There are so many features! It was super easy to install and get started. Plus, it's really affordable to test out and their support team is thorough and attentive.
Cons
The support team operates with a 9.5-hour time difference, so I had to adjust my schedule to prioritize support calls starting from 6am EST during the first few months while setting up integrations, configurations and customizations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Val
Apparel & Fashion, 1-10 employees
Less than 6 months
“Pretty amazing app
Pros
It offers a lot of features, is easy to install and get started with and is affordable to test or try out. Overall I would say the support team is attentive and thorough.
Cons
Support operates on a 9.5 hour time difference. This meant I had to adjust my schedule to prioritize support starting at 6 a.m. EST especially during the initial months when we were setting up all the integrations, configurations and customizations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
9
Virginie
Retail, 1-10 employees
Free Trial
“Great app!
Pros
The support is fantastic! They're always quick to answer our emails and are available for meetings whenever we need them.
Cons
There were some add-ons for the features we needed but I get that not all stores operate the same way, so it's understandable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Esteban
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Best deal for the money
Pros
It's simple and easy to use. Everything you need to get your marketplace up and running is right there!
Cons
Honestly, there's nothing I can mention about this app so far. Everything has been fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Connie
Retail, N/A employees
Free Trial
“Everything's been great so far!
Pros
I love how flexible it is to use! It was so easy to make everything match my website's theme.
Cons
There were times when it wouldn't let me make CSS changes within the textboxes but I plan on reaching out to support about it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Virginie
Retail, 1-10 employees
Free Trial
“Fantastic app for the marketplace
Pros
The support is excellent as they respond to our emails promptly and are available for meetings whenever needed.
Cons
There are add-ons for features we need though I understand that not every store has the same business model.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Esteban
Staffing and Recruiting, 1-10 employees
Less than 6 months
“Good deal for what you pay
Pros
It is very simple and easy to use providing us all the essential tools to set up our marketplace.
Cons
Nothing to report from my side so far about this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Connie
Retail, 1-10 employees
Free Trial
“Things are going great so far
Pros
I really love how user friendly it is and how easy it is to customize it to match my website's theme.
Cons
Sometimes it does not allow for CSS changes in the textboxes but I plan to reach out to support for assistance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Divya
Textiles, 1-10 employees
More than a year
“Perfect tool for managing inventory and orders
Pros
This is hands down the best tool I've used for managing orders, vendors and inventory. It makes everything so much easier to handle.
Cons
The support is good, though it could be better. But overall we're really happy with the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10