Unified Commerce Platform Reviews

“Very user-friendly POS

Pros

The software is very user-friendly and honestly, anyone can use it even if they're not great with computers.

Cons

I think more reporting options would have been really useful. The stock reports were helpful and checking the value and quantity on hand was great. A feature for tracking expiration dates would also be a huge benefit especially for businesses dealing with products that have a shelf life.

“My go-to in retail

Pros

It was a lifesaver during the holiday season when we were swamped with customers. It made checking people out so fast, cutting down on waiting time. We ended up with happy customers instead of frustrated ones.

Cons

It's expensive especially when there are other products out there that can do the same thing for less.

“My fav tool!

Pros

Enspire Commerce Platform replaced three different systems for us, Order Management (connected to Magento), Point of Sale for our four stores and PIM. It even handles our EDI with major wholesale clients. We struggled to find one platform that could cover all our channels, online, brick-and-mortar and wholesale but they've been an amazing partner who really cares about our business.

Cons

When we need to customize the solution for our business, their standard release cycle doesn't always align with our timeline which can be a challenge.

“My staff finds it user-friendly

Pros

It is so easy to use and the tech support is excellent. I especially love the quick sale buttons, they make everything so much easier.

Cons

Right now, there's nothing I can think of. I'm just waiting for the next update to roll out.

“Amazing customer support

Pros

It's really simple to use and there's great support when I need it. Definitely a solid choice.

Cons

The biggest issue for me is the cost of the product. There are cheaper alternatives available that do the same thing.

“Efficient tool!

Pros

The speed and quality of service have been amazing and I can always count on customer support whenever I need assistance. They're quick to respond and it's comforting to know that help is just a message away whenever I run into any issues.

Cons

I really don't like the cost of the service and the limited availability for all my clients. It's definitely a downside.

“User friendly software

Pros

It's reliable, works well and is reasonably priced. Plus, the team is super friendly and knows their stuff.

Cons

I honestly love everything about the product and haven't run into any issues at all.

“Highly customizable

Pros

It is very user friendly and honestly, anyone can handle it. The customization options are great and there are different price options to choose from.

Cons

There's not a single thing I dislike about the product. It's been great so far.

“Great support!

Pros

The customer service is top notch and they're always willing to help sort out any issues that come up.

Cons

Loading the software isn't easy or friendly and I usually need IT help to get it up and running.

“Good solution overall

Pros

Ringing up sales has become so easy compared to our old system. The entire process is much smoother and it's definitely faster. I no longer have to deal with the slow, clunky steps we had before.

Cons

Sometimes, the application freezes on the terminal but it always comes back to life after a reboot. Keeping the operating system clean helps make sure the software doesn't stay down for too long.