Znode Reviews

“They have a clear product vision and prioritize customers

Pros

It is easy to work with and the backend tools are simple and user friendly. Also they have a solid roadmap and seem to be actively developing the platform to compete with the big players by adding more standard features. The headless design will become even more useful as we continue to evolve our technology and digital presence.

Cons

There are a few key features missing that would be nice to have. But since they are a newer company, our development partner was not very familiar with the platform which led to some reasonable delays during the implementation process.

“Decent tool

Pros

Drew Shoe Corp needed a major upgrade for our eCommerce platforms and Znode helped us update all our platforms across five brands. Plus the websites are easy for our customers to navigate and the template is simple for our marketing team to update. Moreover the backend feeds orders directly into our ERP system which frees up time for our customer service team to focus on customer care.

Cons

I noticed that there are some basic reports available which are fine but we'd like more detailed ones for our staff to view. But we are working with Znode to expand the reporting capabilities.

“I love it

Pros

It just works, never crashes and requires minimal maintenance. What more could I ask for?

Cons

Having the right integration partner is very important. They need to be familiar with both your business and the software you are integrating with. Most of the issues we faced were related to a third-party integration partner.