Small Business, 11-50 employees
“Easy to Use”
Pros
The best part about VM for me is its virtual network, data factory and security services. Plus everything is well-structured, easy to set up and simple to manage. And the reliability is also top-notch. So when choosing them, do not worry as you will get high quality services.
Cons
The sync issues in the cloud are something I do not like. Because of these issues, we have had to wait longer than expected. VNG is a prime example as every time, we end up waiting at least 20 minutes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Highly reliable service with knowledgeable experts”
Pros
What is great is having access to deep expertise, a wide range of services and globally experienced partners. Honestly, I think it is probably one of the best setups out there.
Cons
Finding the right partner is not always easy since there are so many options, each with different levels of expertise and experience. But honestly, that's not necessarily a bad thing as it just takes a little effort to choose the best one.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“Their team is the best”
Pros
The thing I like the most about SQL Server Support is how efficient and knowledgeable the team is. They respond fast and always have the best solutions, making sure issues get fixed properly. And knowing that technical support is available anytime gives me real peace of mind.
Cons
One downside of SQL Server Support is that responses to complex issues take longer than I expected. When dealing with urgent situations, quick resolutions are a must and delays can really impact operations. Also, some of the guidance is not always clear, so it takes extra effort to fully understand and implement the solutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Small Business, 11-50 employees
“A trustworthy cloud service provider”
Pros
Oracle Cloud is simply awesome. They tell us the cost upfront, so no surprises. Plus, you can even run your own VPN server for free. They have even got clear guides and step by step videos to walk you through everything. Also they make using cloud infrastructure so easy as anyone can do it. To be honest it is great. And if you ever get stuck, you can chat with a live person right away and get the help you need.
Cons
Well I have nothing to complain about. The free classes to learn how to run free applications in the cloud are something I adore. So what is not to love? You cannot go wrong with that. They make it so simple that even your grandmother could have her own VPN up and running in under 10 minutes!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10