EPIQ Infotech

What Is EPIQ Infotech?

EPIQ is an ecosystem service provider focused on Oracle NetSuite, JD Edwards, Oracle Fusion, and AWS, working mainly with mid-market and enterprise companies. Businesses engage EPIQ when introducing an ERP system or addressing problems with an existing setup, and its consultants adapt the supported platforms to match how teams work. The relationship can continue after deployment, with the same team maintaining systems as requirements change. Its role suits businesses that seek implementation guidance or ongoing support for the enterprise platforms they already use.

How Much Does EPIQ Infotech Cost?

NetSuite consulting services typically cost an estimated $100 – $150/hour, based on US market rates discussed by the vendor. Full implementation projects are estimated at $25,000 – $100,000+, depending on project requirements.

The vendor offers custom pricing, with no fixed starting price published. Its NetSuite managed services include these quarterly packages:

• Foundation: Custom pricing, 60 hours/quarter
• Growth: Custom pricing, 120 hours/quarter
• Enterprise: Custom pricing, 240+ hours/quarter

These packages apply specifically to NetSuite managed services.

In addition, businesses should account for the following potential estimated costs based on the industry benchmarks:

• Temporary Staff Coverage: Generally, around $20 – $35/hour for accounting support while internal employees handle ERP testing and deployment activities
• Independent Data Backup: Third-party NetSuite backup tools can start around $20/user/month, depending on backup frequency and recovery coverage
• Separate Data Synchronization Tools: Typically, around $100 – $500/month for an optional external data platform, excluding integration development already covered in the project

Disclaimer: The pricing is subject to change.

Who Is EPIQ Infotech For?

EPIQ Infotech provides ERP and cloud services to industries including:

• Manufacturing
• Construction and engineering
• Real estate
• Logistics and distribution
• Food and beverage
• Professional services
• Retail

EPIQ Infotech Target Scenarios

Based on EPIQ Infotech's official service descriptions and published case studies, we have identified five scenarios where its services may fit:

Businesses Moving From QuickBooks Or A Legacy ERP to NetSuite

Moving to NetSuite means deciding how existing business processes will work in the new system. Data migration and employee training also need attention before go-live.

For companies making this change, EPIQ starts by gathering requirements and configuring NetSuite around their processes. Consultants then support migration, testing, and training. Internal teams provide process knowledge and validate the configured workflows, while EPIQ manages the agreed implementation tasks.

Wholesale Distributors Changing Their NetSuite Support Partner

A wholesale distributor may want to change NetSuite partners but lack clear documentation of its existing customizations. The incoming provider must understand that setup before taking responsibility for support.

EPIQ assesses the system and documents its customizations as part of the transition. A structured handover gives the new support team the information it needs to maintain the account. This suits distributors that need to change providers without losing knowledge of how their system works.

Finance Teams Managing NetSuite Without A Dedicated Administrator

When a finance employee also looks after NetSuite, user questions and system issues compete with reporting and month-end deadlines. Some tasks may also require technical knowledge beyond that person’s role.

A managed services engagement adds administrators, developers, and functional consultants to support the account. These specialists handle work such as permissions, saved searches, and recurring faults. The business can keep an internal owner who sets priorities while EPIQ takes on tasks that need additional expertise.

NetSuite Teams Dealing With Failed Integration Updates

Missing updates between NetSuite and a sales or fulfillment system can leave employees unsure which records are current. Finding the cause requires someone to review failed transfers and investigate the connection.

Integration monitoring is part of EPIQ’s NetSuite managed services, including connections involving Salesforce, Shopify, warehouse systems, and third-party logistics providers. Its technical specialists review integration errors and support the affected connections. Businesses with several connected applications can use this ongoing support to address transfer problems as they arise.

IT Teams Reviewing Rising AWS Costs

Before buying more cloud capacity, an IT team may need to understand why its AWS bill has increased. Higher spending could reflect changing business requirements or purchases the company does not need.

An AWS cost review examines how the business uses its cloud resources and what they cost. EPIQ’s consultants compare that usage with business needs to identify unnecessary spending. IT teams can then decide which resources to keep or adjust.

EPIQ Infotech Services

JD Edwards Consulting Services

Consultants review business processes and provide functional and technical guidance for JD Edwards. Financial consulting includes analysis of financial operations, reporting, and team training. Technical work covers CNC administration and third-party integration. Other consulting areas include workforce management, supply chain operations, and asset lifecycle management. Internal staff work alongside the consultants, pairing their process knowledge with EPIQ's technical skills.

JD Edwards Orchestrator Services

Using JD Edwards Orchestrator Studio, specialists build automated processes within EnterpriseOne and connect them with external applications. Orchestrations combine requests, rules, connectors, and notifications to carry out defined tasks. They can run at scheduled intervals or respond to system events. The service also includes IoT device integration, test scripts, and training on how to use the configured processes.

JD Edwards Upgrades and Migration Services

Existing JD Edwards environments can move to newer EnterpriseOne versions or cloud infrastructure. Migration work also covers changes between databases and operating systems. Before implementation, the team reviews current requirements and explains the transition plan. EPIQ manages the upgrade or migration project, provides progress updates, and offers technical assistance during the move between environments.

NetSuite Managed Services

A dedicated team handles ongoing NetSuite administration, functional support, and technical work after go-live. The scope includes user permissions, custom development, integration monitoring, and release testing. Support requests follow severity-based response times under the service agreement. Monthly status reports come with every tier, while quarterly business reviews and a dedicated developer start at Growth. New modules and full data migrations are scoped separately.

NetSuite Implementation Services

EPIQ's implementation work covers requirements assessment, system configuration, and preparation for go-live. Consultants plan data migration and build the customizations or integrations included in the project. Employees take part in role-based training and user acceptance testing. Cutover planning sets out the move into production, followed by support during early live use. Timelines depend heavily on how much time internal staff can give to testing.

NetSuite Healthcheck

EPIQ begins its eight-point NetSuite assessment by reviewing business requirements and obtaining read-only system access. Consultants review performance, customizations, integrations, security, data integrity, workflows, reports, and usage. Findings receive severity and impact ratings. The final report sets out recommended fixes in priority order. Any approved corrective work follows the assessment, with further checks after those changes.

Is EPIQ Infotech Right For You?

Need ERP expertise without adding every specialist to your internal team? EPIQ Infotech suits businesses planning NetSuite implementations or seeking ongoing NetSuite and JD Edwards support. Its consultants handle system changes and technical work that internal teams may struggle to cover. EPIQ Infotech’s clients include Sony Pictures, 20th Century Studios, and Atlantis The Palm.

For ongoing NetSuite management, access reviews address permissions, while quarterly service tiers accommodate different support workloads. Businesses can select an engagement based on their system requirements and expected hours. Unused hours roll over within the quarter, and businesses can adjust their support tier at renewal.

ERP development increasingly focuses on automating connected business processes, as reflected in Oracle’s JD Edwards Release 26 direction. EPIQ supports this approach with Orchestrator services that configure automated tasks and connect EnterpriseOne with external applications.

Still not sure if EPIQ Infotech is right for you? Get in touch with our customer support team at (661) 384-7070 to discuss your ERP consulting and support requirements.