Fujitsu

Fujitsu Consulting Software Reviews

Total 10 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

MA

Muhammad A.

Director Of Business Development, 11-50 employees

4.0
October 2023

Exploring the tech excellence with Fujitsu

Pros

What I love most about Fujitsu Consulting is how adaptable they are. They really understand the challenges my business faces, whether it's digital transformation or cybersecurity. Their tailored solutions have had such a positive impact on how we operate.

Cons

Some of the things that might bother clients working with consulting firms like Fujitsu could be the costs, occasional communication issues or delays in project timelines. But I think it's important to give specific feedback based on personal experiences to help them improve their service quality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VU

Verified User

Mid-Market, 51-100 employees

4.0
July 2023

Trustworthy and consistent services

Pros

It offers services in so many different areas, and it's awesome to have all these cutting-edge technologies in one place. It's like a one-stop shop for everything I need!

Cons

It would be great if they added mobile-app services to their offerings as well. That's something I feel could be really useful.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

VU

Verified User

Small-Business, 11-50 employees

5.0
March 2023

Our best decision by far

Pros

It's great to have all the service providers Fujitsu partners with in one spot. Everything I need is conveniently available, which makes things a lot easier for me.

Cons

I do wish Fujitsu was more cloud-compatible and allowed for easier integration with O365. Other than that, no complaints from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VU

Verified User

Small-Business, 11-50 employees

4.0
December 2022

Perfect mix of flexibility

Pros

The teams at Fujitsu are incredible. They work really closely with me to make sure I fully understand everything going on in my business and their support is top-notch.

Cons

I haven't found anything to dislike so far. I'll update this review if I run into any issues later.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

VU

Verified User

Mid-Market, 51-100 employees

5.0
December 2022

Reliable solutions

Pros

Fujitsu really takes the time to understand my needs and always delivers the best solution. I feel like they truly care about getting it right.

Cons

Honestly, I've got nothing bad to say. The service is amazing, the quality is top-notch and the support is excellent. What more could you need? If you're considering their service, just go for it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Akash A.

Small-Business, 11-50 employees

5.0
December 2022

Excellent support

Pros

I love working with the Fujitsu team. They are so knowledgeable and take the time to understand my company's needs. Their multi-cloud product integrates well with other providers, making it super easy for me to manage everything from one place.

Cons

There's nothing that really stands out as a dislike but it would be helpful if they could work with Cloud service providers who also cover the China region. Right now they mainly work with Europe-based providers, so for global expansion, it'd be great if they could extend services to the Beijing region too.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

SM

Semeiah M.

Enterprise, 500+ employees

5.0
November 2022

What's not to love about Fujitsu Consulting?

Pros

I have to say, the their is fantastic. They're not only knowledgeable but super easy to work with. They adapt quickly to new environments and always provide quality support. Plus, I can always count on them for instant assistance whenever I reach out. Their pricing is also super reasonable for the quality of work they provide.

Cons

I've worked with Fujitsu Consulting and I've never had any challenges or complaints from my teammates. Getting user support is super easy and there's no delay when I request assistance. I'm always impressed by how quickly they respond.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

NB

Nolan B.

Small-Business, 11-50 employees

4.0
October 2022

Thanks to Fujitsu

Pros

Thanks to Fujitsu, I don't worry about business continuity issues anymore. They made sure our ERP software was perfectly configured for our company's needs, so we can keep things running smoothly.

Cons

My company hasn't faced any issues with it. We've been really impressed with the quality of service they provide and they keep us updated with the latest trends in the market.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

IB

Imre B.

Enterprise, 500+ employees

5.0
July 2021

Excellent partner that keeps projects on track

Pros

It has amazing project management. They're flexible and really easy to work with. From the start, I could tell they were professionals and throughout the process, I saw how well they collaborated with our team. Even after the project was done, they kept providing support which means our asset management system is always up-to-date.

Cons

Because of COVID-19, we couldn't hold any in-person workshops, which made it harder to translate our business problems into requirements for IT. For the next project, I'd recommend that the Fujitsu team spend more time upfront really understanding the customer's needs to avoid any issues down the line.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Andy G.

Mid-Market, 51-100 employees

4.0
January 2017

Outstanding consultants

Pros

The Fujitsu team is super friendly and hardworking. They go deeper into SFDC than we do, which has helped us a lot. By learning from their expertise, we've been able to improve our skills and deliver even more value to our customers.

Cons

Managing time and commitments on projects and with customers can be tough but It really nailed this relationship. One thing I'd like to see more of is certified staff for certain roles but I get that it might not always be possible for every partner in this space.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8