Operatus Reviews

“Great support for revOps

Pros

Operatus has a great pool of resources to tap into for specialized needs. For instance, when we needed to deploy CPQ, they brought in a CPQ expert specifically for the job.

Cons

While there's some consistency with the team supporting our account, turnover is a bit higher than with full-time hires so capturing knowledge is essential to maintain continuity.

“Had an incredible experience with an amazing team

Pros

The Operatus team we worked with was incredibly talented, communicative and responsive. They seamlessly integrated with our team, understood our processes and gave great feedback on how to improve our workflows. They also helped us brainstorm creative, cost-effective solutions. Special thanks to their representative, who went above and beyond throughout the project and really took ownership of her work. The whole team's dedication and ingenuity made it a pleasure to work with them.

Cons

We had the typical constraints of time, scope and budget with this project but we collaborated with the team to make the right compromises and quickly adapted as we figured out the most effective way to work together.

“Smart, innovative and organized problem-solving

Pros

Our partners always come prepared and eager to help with every initiative we take on. They consistently solve problems on both tactical and strategic levels, and their work is always clear, organized and well thought out.

Cons

There are no downsides to partnering with Operatus.

“Fantastic experience working with them

Pros

The Operatus team is always quick to respond and takes on any project we throw their way.

Cons

There aren't any downsides in it. They have been extremely helpful on every project we've presented and have been very receptive to feedback.

“This solution is the perfect mix of speed and accuracy

Pros

This isn't the first time we've worked with Operatus, and it definitely won't be the last. We've collaborated with many system integrators and consultants but Operatus stands out as one of the most reliable and hardworking teams we've worked with.

Cons

Nothing significant comes to mind here. Even when we faced challenges or roadblocks during projects, they consistently provided excellent service and brought the necessary expertise for our success.

“A really helpful, consultative approach to revenue ops

Pros

They take a helpful, consultative approach with friendly and honest staff.

Cons

I'm often looking for assistance to ensure that revenue operations align with broader business objectives. It might be too much to ask in a smaller engagement but this has not been the strongest aspect of my experience with them.

“Incredible solution overall

Pros

The team member's expertise, professionalism and dedication to Cuebiq's success are truly impressive.

Cons

The only thing I can think of is for it to have better visibility into how hours are allocated throughout the quarter.

“Great advice on tools that can boost our business

Pros

Introduced us to great tools we weren't aware of that have made a positive impact on our business.

Cons

We haven't faced any major issues working with them so far.

“I had a wonderful time using it

Pros

They have deep knowledge and treated our business like it was their own, taking full ownership of the projects they were involved in.

Cons

Having part-time support could be challenging due to our internal queues that required more consistent follow-up.

“Reliable tool and amazing support

Pros

I've worked with the Operatus team multiple times over the past few years and every time, it's been a positive experience. They listen carefully to your needs and collaborate on finding a solution that meets expectations. Excellent communication, clear objectives and a smooth working relationship.

Cons

I did not experience anything negative in our previous work together.

“Working with Operatus has been an outstanding experience

Pros

What really distinguishes Operatus for me is their distinct focus on revenue operations. Unlike other consultancies that typically concentrate on traditional Salesforce functions and features, Operatus takes a strategic approach to aligning Salesforce processes with our broader revenue objectives. This has had a significant positive impact on our business. They pinpointed crucial areas where user experience could be improved, which ultimately boosted our revenue generation and streamlined our workflows. I was particularly impressed by their team's commitment to understanding our unique business needs and challenges. They thoroughly analyzed our existing processes, and their customized solutions played a key role in optimizing our revenue operations. Most importantly, their proactive communication and transparency throughout the project kept us well-informed and actively involved in the decision-making process.

Cons

I haven't had any issues in my experience working with Operatus.

“It truly scaled our business

Pros

What really sets them apart is their professionalism, product knowledge and their ability to handle complex problems with ease.

Cons

Nothing much comes to my mind. They are professional and always complete our requests in a timely manner.

“A great choice for our team

Pros

The best thing about working with Operatus is their flexibility. As a company with an established sales process, we had very specific needs. They tailored their services to meet those needs and worked with us by aligning their solutions with our existing workflow.

Cons

Overall, our experience with Operatus has been very positive. As with any major system implementation, there was a bit of a learning curve. My advice for anyone considering their services is to be as clear as possible with them about the goals and requirements for the implementation.

“They are really a standout revenue ops team

Pros

The Operatus team is made up of senior, experienced experts. When they don't have the answer, they find it. I inherited a broken and poorly-documented tech stack, and while others gave up on it, Operatus rolled up their sleeves and worked with me to fix it.

Cons

I have no complaints. They've exceeded my expectations and gone above and beyond. It's difficult for me to come up with any constructive feedback.

“Integral part of our team

Pros

I've really appreciated the natural connection with my assigned team, it doesn't feel like working with a �third party.� They connect with their extended team for additional support, whether we need a developer, advice on a new tool or assistance with a technical interview.

Cons

Nothing stands out regarding our collaboration.