
Passage Technology Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Electronic Manufacturing, 51-100 employees
“Great team for Salesforce implementation
Pros
The implementation was completed super quickly and I was always kept up to date with the timeline. Everything was smooth from start to finish.
Cons
During the implementation, some important things like naming conventions weren't really followed. It was just a basic setup, which led to a lot of additional enhancements being needed down the line.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
“Reliable multi-purpose sales & PM tool
Pros
It goes far beyond just being a sales tool. It replaces multiple software platforms that I used to need. One of the best features is transforming data from Salesforce into charts, it saves me so much time. It's also used by project managers, sales teams, marketing and even billing and accounting to check project statuses and payments. Super useful!
Cons
I think the customer and tech support could use some improvement. Sometimes when I reach out for a quick answer, it takes longer than expected to get a response, which can be a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jaime
Financial Services, 51-100 employees
“Simple to use, amazing value, essential for Salesforce admins!
Pros
Rollup Helper makes it incredibly easy to get the info I need exactly where I want it. There are no issues with Master-Detail relationships, so I can roll up almost any field, including activities. No more complicated workarounds.
Cons
The website could definitely be updated to include more real-life examples and use cases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 51-100 employees
“Essential for ensuring data accuracy and cleanliness
Pros
This tool is super simple to use and keeps all our data consistent across different objects. Aggregating data into one field from multiple sources is a piece of cake. It supports any custom object and setting up custom logic is really easy.
Cons
Depending on the complexity, you might run into a few Data Lock errors. But honestly, their support team is excellent and helps you through it. Also keep an eye on the number of scheduled roll ups you have and try using their instant update feature to avoid any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 51-100 employees
“Can't get enough of Roll up Helper
Pros
Rollup Helper has become essential to our processes. It does exactly what we need with minimal effort on our end. It's a key part of our workflow now.
Cons
The roll ups are sometimes delayed and you might need to manually force them through to get things done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Computer Software, 51-100 employees
“Say goodbye to Salesforce limits
Pros
This software has been a lifesaver for us when it comes to displaying data across multiple objects in Salesforce. The tool helps us get around it's limitations on roll-ups and field types and best of all, it doesn't require any custom coding. It's made data management so much easier.
Cons
UI could be a bit better in Salesforce. It can be tricky at first to schedule the roll ups to run in real time but once you figure it out, it works really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10