
RSM Salesforce Consulting Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars10%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
James B.
Financial Services, 51-100 employees
“Excellent partners, highly professional and always punctual
Pros
Team's expertise, organization and professionalism are top-tier.
Cons
It's pricey especially when it comes to paying high rates for project management.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Trevor C.
Not Specified, 51-100 employees
“Outstanding collaborator
Pros
They are not only technically skilled with the tools we use but they also have a great group of internal thought leaders who helped our team align on the best system design and architecture for our needs.
Cons
We have been really happy with our partnership with RSM and have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Consultation, 51-100 employees
“Amazing experience working with them, they were fantastic partners!!!
Pros
Discovery process was excellent, we laid out the entire project from start to finish, which made everything go smoothly.
Cons
Nothing at all. I don't have any constructive feedback to offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ethan J.
Human Resources, 51-100 employees
“A complete waste of our time, money and resources
Pros
I really appreciated the "Scope of Work" PDF they sent after our first meeting. It clearly outlined the plan and helped me understand everyone's role and who I'd be working with.
Cons
I disliked the whole project from start to finish. The worst part was being left with an unfinished system that looked unprofessional and I had to figure out how to fix it myself.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Laurie P.
Not Specified, 51-100 employees
“Amazing experience with MondayCall Salesforce Conversion
Pros
Their technical skills, business insights, project management and customer support are exceptional. Our data migration and integration with internal systems went seamlessly and required minimal effort from our side. MondayCall went above and beyond, surpassing our expectations in every aspect.
Cons
We didn't dislike anything about working with them. Their customer service was amazing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jess H.
Management, 51-100 employees
“A fantastic team to collaborate
Pros
We began our project with a different consulting team, but they did not meet our expectations. MondayCall recognized that we needed to rebuild trust. They immediately took action, working closely with us to establish a clear timeline with deliverables for the project. The project manager was thoughtful and kept everything on track, ensuring both the MondayCall staff and our team remained aligned. There were a few technically challenging aspects of the project. However, the engineer assigned to our project was not only easy to work with but also fun to collaborate with, making sure to integrate smoothly with our internal engineering team. We had a few custom components in the project and the MondayCall team came up with creative solutions and workarounds to achieve exactly what I was asking for. I truly appreciated their ingenuity and grew to trust that no matter what I envisioned, they would find a way to make it happen.
Cons
Our project had a few tough technical challenges. But the engineer we worked with was great, easy going and fun and worked seamlessly with our internal team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick D.
Not Specified, 11-50 employees
“Impressive results, clear communication, great pricing and deep product knowledge!
Pros
Our project manager did an excellent job of asking the right questions to clearly understand our needs. I was really impressed with the consultant's skills, who came up with a solution that far exceeded our expectations.
Cons
We had an excellent experience with the team and have no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom S.
Sales, 500+ employees
“Affordable, adaptable and highly communicative CRM implementation partner
Pros
MondayCall was an awesome partner for our Salesforce implementation. They were super flexible, really understood our goals and somehow we ended up finishing ahead of schedule and under budget. Honestly, couldn't ask for more as a project owner! I'd definitely recommend them.
Cons
No criticisms here !!! it's been a pleasure working with this great team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frederico M.
Human Resources, 51-100 employees
“Consistently delivers excellent service, making them one of the top Salesforce partners
Pros
The team has an incredible ability to understand complex business processes and translate them into functional requirements in Salesforce. Their expertise across many different areas of Salesforce made them an excellent partner in finding the right solution for us.
Cons
At this point, I have no dislikes working with MondayCall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan E.
Consultation, 51-100 employees
“Need quick solution for CPQ setup? They are always ready to deliver
Pros
I had a tight 3 month window to set up, migrate data, test and deploy a Salesforce CPQ solution for my sales team. While I had strong admin skills, I had zero experience with CPQ. Marcus was there from start to finish and did an amazing job guiding me through the process and helping me launch the solution. I can't say enough good things about their respresentatives and overall team.
Cons
No issues at all! Everything was fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10