SalesLeap Reviews

“Our experience with SalesLeap: approximately $45,000 spent, $0 in closed business”

Pros

good concept in theory

Cons

I would strongly caution any founder considering SalesLeap, especially if the 200% ROI Guarantee is a major reason you’re considering signing. We signed up for a 6-month SalesLeap program, with a 200% ROI Guarantee measured over 12 months. We ultimately spent approximately $45,000 with SalesLeap. The result? $0 in closed business attributable to their system. And the problems started almost immediately. It took SalesLeap’s team nearly two months of a six-month program just to get everything properly up and running. During that period, I was personally following up almost daily waiting for things on their side to be completed. We repeatedly heard explanations about “warming up email accounts” and other technical reasons for the delays. Our impression was much simpler: they did not have sufficient resources to properly support all of their clients. And you know what? That can happen. Companies grow too fast. Teams get overwhelmed. You enter a market that turns out to be harder than expected. A strategy doesn’t work. Own it. That’s actually the biggest issue I have with our SalesLeap experience. SalesLeap acknowledged to us on multiple occasions that they had underestimated how difficult the construction technology market would be. We respected that. What became increasingly frustrating was the quality and quantity of leads. Many were simply not good enough, and there were periods where there weren’t even enough quality leads for our team to work effectively. We raised these issues repeatedly. Instead of seeing the situation materially turn around, we kept hearing explanations and were repeatedly presented with opportunities to spend more money on additional services. At the end of the process, the number that matters is incredibly simple: Approximately $45,000 spent with SalesLeap. $0 in closed business generated through their system. For context, our overall business grew approximately 90% during the same period. So the issue wasn’t that our company couldn’t sell. Their system simply did not produce results for us. Again, I can accept that. No sales or marketing company can guarantee that its strategy will work in every industry. But that’s exactly why the way SalesLeap marketed its 200% ROI Guarantee mattered so much to us. When the 12-month ROI period ended and we had generated $0 in closed business through their program, we requested the refund provided under the guarantee. They refused. Only then did we learn how SalesLeap would interpret various eligibility requirements in the contract to argue that we had voided the guarantee. We strongly disagree with their position. More importantly, throughout the engagement, while we were actively working with them and spending money, SalesLeap never told us that we had lost eligibility for the ROI Guarantee. When we later specifically challenged why we had not been warned while there was still an opportunity to correct whatever they believed we were doing wrong, their written response included: “Not our responsibility.” That, more than anything, summarizes my frustration with this experience. If you’re going to sell customers on a 200% ROI Guarantee, stand behind it. If a customer is doing something that you believe invalidates that guarantee, tell them immediately so they can fix it. Don’t continue working with them toward the ROI objective, offer additional paid services, and then, when the customer finally asks you to honor the guarantee, explain why they supposedly stopped qualifying months earlier. Had SalesLeap simply said: “We underestimated your market. We tried, it didn’t work, and we’re going to honor our commitment,” I would have had enormous respect for them. Instead, we spent approximately $45,000, lost a significant amount of our team’s time, generated $0 in closed business, and then had to fight over a guarantee that was one of the reasons we signed in the first place. That’s why I would strongly caution other founders. Do not sign with SalesLeap because you feel protected by the words “200% ROI Guarantee.” If you’re considering them, scrutinize every eligibility condition and ask them, in writing, what could invalidate the guarantee and whether they will proactively notify you the moment they believe you’re no longer eligible. Our experience was extremely disappointing, and I genuinely wish we had never signed up. Everything above reflects our experience with SalesLeap. I’m happy to speak directly with any founder or company considering their services and share more detail about what happened.

“My experience with SalesLeap has been great”

Pros

What I love most is how practical and easy SalesLeap is to apply. A lot of sales programs can feel too theoretical but it gives you real, actionable steps that actually work. The live event I attended was a major highlight.. it was super engaging and I walked away with tons of useful insights. Plus, the community aspect is amazing. It's great to connect with others in sales who are facing the same challenges and learning alongside you.

Cons

Honestly, I did not really have many issues. Since our industry is pretty unique (we're in fire protection), we did have to tweak the process a bit to fit our specific needs. A lot of the strategies are more general sales approaches so we had to adjust them to make them work for us. But the core principles still apply and the program definitely gave us a solid foundation to build on. One thing I would love to see, though, is more live training sessions or interactive workshops to dive deeper into certain topics.

“Accelerating outbound sales with SalesLeap”

Pros

I LOVE how responsive and patient every member of the SalesLeap team is. They are incredibly attentive and practice what they preach. I love that they give me a clear model of what I'm working toward.

Cons

Sometimes, I feel there is a bit of a disconnect between the Toolkit model and the SalesLeap model. They are similar in some ways but there are a few things that only apply to our business. It's not really a huge issue, just means there's a bit more back-and-forth and problem-solving on both sides.

“Fantastic team to work with”

Pros

The team is super responsive. They take the time to understand your pain points and put a plan in place to solve them.

Cons

The only downside for us is that we are a global company so scheduling can be a bit tricky. That said, the SalesLeap team has been really flexible and accommodating, which I appreciate.

“Top-notch support and impressive results from SalesLeap”

Pros

As the CRO of Playback Health, I partnered with SalesLeap to build and optimize our outbound SDR program, and I couldn't be more impressed with the results. From day one, their team delivered exceptional training for our SDRs, giving them the tools and confidence to excel in cold calling and driving conversions. But SalesLeap didn't stop at just training, they also configured HubSpot for our specific needs and coached us on how to effectively gather data within our Ideal Customer Profile (ICP). Their expertise and hands-on approach were invaluable especially when things didn't go perfectly. They were always available to troubleshoot, guide us and make sure we stayed on track.

Cons

SalesLeap is pretty great. I don't have many complaints. There was a time when they got super busy with client work, but I learned that you really need to be clear about any challenges you're facing. When you are upfront about your expectations and what you need, they get it done. It's not really a negative, just something to keep in mind.

“Great support and service”

Pros

Our rep and all the help he provided, was fantastic. I don't have a strong opinion about the company as a whole since representative was the one we worked with throughout but his support was invaluable.

Cons

We had a bit of a rough start but once we were working with the representative, all those issues were forgotten. He really helped smooth things out.

“Expert team with a thorough outbound sales process”

Pros

SalesLeap team is great to work with. They have been patient with our team and incredibly helpful as we've navigated this new process.

Cons

Having a smaller team does make things a little more challenging, but the support and feedback they offer really help us get through it.

“It played a vital role in improving my sales process”

Pros

Their professionalism and attention to detail is what liked the most.

Cons

Lead generation has taken a while but I understand, we are in a pretty complicated industry. It's just part of the process.

“Amazing people and very supportive”

Pros

All of the people at SalesLeap are incredibly helpful and great to work with.

Cons

Honestly, there is nothing I disliked about SalesLeap. It's been a great experience.

“Go ahead, take the (Sales)Leap”

Pros

Their team is outstanding! They are outbound sales experts who consistently do their best to pass on their knowledge to clients, ensuring we have the skills and strategies to succeed in our sales efforts.

Cons

Like with anything worthwhile, this system takes some work. It's not a magic fix where you just flip a switch. But if you put in the effort, you will definitely see the results.

“Fantastic support, and the platform is simple to use”

Pros

I love how they help with visibility and keeps you organized, making it easier to invest your time in valuable leads.

Cons

Onboarding can take some time but I think it's definitely worth it in the end.

“I fully recommend SalesLeap”

Pros

I like how hands-on they are and how they are always willing to help, no matter what questions you have. They are attentive and extremely helpful.

Cons

So far, I haven't run into any downsides working with them.

“Quite remarkable”

Pros

What stands out to me is how they genuinely assisted us in transforming our sales culture and fostering crucial changes through valuable insights.

Cons

It's hard to find anything to fault when it comes to it. They have really been great.