Rio Optometry Office, 10-49 employees
“Not recommended for use by multiple doctors”
Pros
There are many display options that make it easier to view stats and other details with a quick glance.
Cons
The company did not guide us about the functionality of the product and only after purchasing it did they tell us that it is only suitable for use by a single doctor. They are only selling it to make money with no regard for the customers.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
6
Information Technology, 500+ employees
“Great experience”
Pros
very summarized and super easy to use. All the information needed is a click away.
Cons
Features linking this software with Payroll and HRIS modules should be added.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
optometry office, 11-50 employees
“Complicated, not happy”
Pros
The fact that it has good functions and the software makes the task easier to accomplish.
Cons
After the purchase, I was told that Acuitas activEHR is not meant for offices that have many doctors.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Eye Clinic, N/A employees
“Not a good product.”
Pros
None.
Cons
The search process is a bit cluttered. We have to enter our pin number multiple times a day, even when we’re continuously using it. The system doesn’t feel intuitive at all. Moving between clinic locations is not easy or convenient.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
4
Information Technology, 500+ employees
“Easy to learn and use.”
Pros
It is simple and easy to use. It has simplified a lot of work for us. It has many great features and we can easily access information with just a single click.
Cons
They need to add more features to the system like integrating the software with payroll and other HRIS modules.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8