Acuitas activEHR Reviews

Pros

This software understands the communication channels within the medical practice and improves them. You can easily create files while following the health code guidelines.

Cons

The implementation process is prolonged, and we must wait a long time to get an appointment, which breaks our flow.

Pros

We really like this software as it contains a lot of useful functions, and we can get information with just one click.

Cons

Its quite difficult to bring on new users.

Pros

I really admire that the system is pretty well summarised and simple to use All of the necessary information is only a click away.

Cons

The website lack a lot of video lessons.

Pros

I appreciate how the software offers a lot of customisation options and also the layout is very easy to navigate through

Cons

There is a definite room for improvement for some of the features. Id also like if the system was more automated without us manually dragging the files and also the customer service is not as responsive as they should be.

Pros

The system works fine,we use it often for scheduling and taking notes, it really did help streamline our work.

Cons

Most of the features need updates to keep functioning; this makes the software slow and it glitches often.

Pros

The system is overall pretty average. The layout is simple and easy to understand.

Cons

According to the price I was expecting a much better software which is very disappointing ;also their customer service is not the greatest.

Pros

Acuitas has really helped us streamline our work. Its easy to use and gets the job done faster.

Cons

Some of the features dont work at all and even though we dont use them, it can be confusing for other clients.

Pros

Simplify the whole program and makes it more convenient for the user.

Cons

Cannot cater to multiple users at a time which is definitely a turn-off.

Pros

I like that the layout is very straight forward,almost everyone can catch up pretty easily! You can also select different viewing options.

Cons

The biggest con is that its not designed for multiple users at a time. We were told this after the purchase, which is really unprofessional of them.

Pros

Very easy to use and understand for beginners. Have a lot of inbuilt features that are always convenient. A perfect software that understands the future of communication.

Cons

would definitely love if more features were added; other than that nothing to complain about.

Pros

All the features you would want from an EHR with billing and insurance claim management to make your lives easier. There is a short learning curve and soon you will be ready to use it on your own.

Cons

NA

Pros

It is the best EHR software we have tried. Gets everything right from the patient portal to the report writing feature. The customer service gets top marks for their prompt service and great demeanor.

Cons

NA

Pros

We are happy with how well the software has worked in helping us with practice management. Their customer service is off the charts and they always have an answer and reassure us whenever we call.

Cons

NA

Pros

The software has EHR capabilities with a patient portal for easy access to reports.

Cons

There is no way to share the file between multiple doctors for sign-off.

Pros

It was very easy to get trained on activEHR and we are able to add documents and reports to the patient file without wasting paper.

Cons

Acuitas should update some of the health codes.

Pros

We are no longer facing any lags in our billing and insurance claim processing because Acuitas has made everything super simple.

Cons

There are some features which have little functionality and we do not know what they are.

Pros

It has the basic functionalities an EMR should have.

Cons

The price is too high and there are not enough features to justify it. Their customer care is so lazy and takes days to resolve an issue.

Pros

It has helped improve our communication because all the reports, notes and updates are all available on the same platform.

Cons

The software is slow at times and it becomes difficult to use. They need to fix this in the next update.

Pros

It does have a clean interface and enough customization options for any practice to create its own patient forms.

Cons

However, there was no integration with other software and we have had to manually move files which is not what we were told during training.

Pros

It simplifies the EHR system by providing summaries and schedules on the dashboard. Each feature is easily accessible with a simple click of the mouse and the software never lags.

Cons

It would be better if the software could be linked to other programs such as those for payroll management.