Acuitas activEHR Reviews

“Ready to commit to the software longterm

Pros

This software understands the communication channels within the medical practice and improves them. You can easily create files while following the health code guidelines.

Cons

The implementation process is prolonged, and we must wait a long time to get an appointment, which breaks our flow.

“Great billing solution

Pros

We really like this software as it contains a lot of useful functions, and we can get information with just one click.

Cons

Its quite difficult to bring on new users.

“Great software

Pros

I really admire that the system is pretty well summarised and simple to use All of the necessary information is only a click away.

Cons

The website lack a lot of video lessons.

“Needs Improvement!

Pros

I appreciate how the software offers a lot of customisation options and also the layout is very easy to navigate through

Cons

There is a definite room for improvement for some of the features. Id also like if the system was more automated without us manually dragging the files and also the customer service is not as responsive as they should be.

“Needs an update

Pros

The system works fine,we use it often for scheduling and taking notes, it really did help streamline our work.

Cons

Most of the features need updates to keep functioning; this makes the software slow and it glitches often.

“Not Recommended!

Pros

The system is overall pretty average. The layout is simple and easy to understand.

Cons

According to the price I was expecting a much better software which is very disappointing ;also their customer service is not the greatest.

“Checks all the boxes!

Pros

Acuitas has really helped us streamline our work. Its easy to use and gets the job done faster.

Cons

Some of the features dont work at all and even though we dont use them, it can be confusing for other clients.

“User Friendly Software

Pros

Simplify the whole program and makes it more convenient for the user.

Cons

Cannot cater to multiple users at a time which is definitely a turn-off.

“Not For Multiple Users!

Pros

I like that the layout is very straight forward,almost everyone can catch up pretty easily! You can also select different viewing options.

Cons

The biggest con is that its not designed for multiple users at a time. We were told this after the purchase, which is really unprofessional of them.

“Simple and Powerful!

Pros

Very easy to use and understand for beginners. Have a lot of inbuilt features that are always convenient. A perfect software that understands the future of communication.

Cons

would definitely love if more features were added; other than that nothing to complain about.

“User-friendly with great features

Pros

All the features you would want from an EHR with billing and insurance claim management to make your lives easier. There is a short learning curve and soon you will be ready to use it on your own.

Cons

NA

“Takes the cake

Pros

It is the best EHR software we have tried. Gets everything right from the patient portal to the report writing feature. The customer service gets top marks for their prompt service and great demeanor.

Cons

NA

“Best service ever!

Pros

We are happy with how well the software has worked in helping us with practice management. Their customer service is off the charts and they always have an answer and reassure us whenever we call.

Cons

NA

“Makes patient management confusing

Pros

The software has EHR capabilities with a patient portal for easy access to reports.

Cons

There is no way to share the file between multiple doctors for sign-off.

“Easy to learn

Pros

It was very easy to get trained on activEHR and we are able to add documents and reports to the patient file without wasting paper.

Cons

Acuitas should update some of the health codes.

“Works like a charm

Pros

We are no longer facing any lags in our billing and insurance claim processing because Acuitas has made everything super simple.

Cons

There are some features which have little functionality and we do not know what they are.

“activEHR is inactive

Pros

It has the basic functionalities an EMR should have.

Cons

The price is too high and there are not enough features to justify it. Their customer care is so lazy and takes days to resolve an issue.

“Waiting for an update

Pros

It has helped improve our communication because all the reports, notes and updates are all available on the same platform.

Cons

The software is slow at times and it becomes difficult to use. They need to fix this in the next update.

“Not as advertised

Pros

It does have a clean interface and enough customization options for any practice to create its own patient forms.

Cons

However, there was no integration with other software and we have had to manually move files which is not what we were told during training.

“Easy to grasp

Pros

It simplifies the EHR system by providing summaries and schedules on the dashboard. Each feature is easily accessible with a simple click of the mouse and the software never lags.

Cons

It would be better if the software could be linked to other programs such as those for payroll management.

“Not recommended for use by multiple doctors

Pros

There are many display options that make it easier to view stats and other details with a quick glance.

Cons

The company did not guide us about the functionality of the product and only after purchasing it did they tell us that it is only suitable for use by a single doctor. They are only selling it to make money with no regard for the customers.

“Great experience

Pros

very summarized and super easy to use. All the information needed is a click away.

Cons

Features linking this software with Payroll and HRIS modules should be added.

“Complicated, not happy

Pros

The fact that it has good functions and the software makes the task easier to accomplish.

Cons

After the purchase, I was told that Acuitas activEHR is not meant for offices that have many doctors.

“Not a good product.

Pros

None.

Cons

The search process is a bit cluttered. We have to enter our pin number multiple times a day, even when we’re continuously using it. The system doesn’t feel intuitive at all. Moving between clinic locations is not easy or convenient.

“Easy to learn and use.

Pros

It is simple and easy to use. It has simplified a lot of work for us. It has many great features and we can easily access information with just a single click.

Cons

They need to add more features to the system like integrating the software with payroll and other HRIS modules.