
Top Acumen EHR Reviews: What Users are Really Saying About the Software
Total 30 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars33%
3
Stars20%
2
Stars7%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Levi
Sidney Family Care, 50-99 employees
“I am happy with Acumen
Pros
The EMR software saves my time and helps me update files, check my schedule, and edit reports with a few clicks. I am satisfied with the product and its customer service.
Cons
I have only been using it for a few months so I hope there is an update on the way.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Vanessa
Fairway Medical Center, 51-100 employees
“I recommend this to other doctors
Pros
It is very easy to use the software to manage patient information. You can schedule appointments and also avoid creating duplicate records. I can squeeze in more patients now because of all the time I am saving.
Cons
They can make the software more customizable however I am also happy using it as is.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Hailey
SoloMed Private Clinic, 1 employees
“Helps me a lot
Pros
I manage my own medical practice and Acumen has made it easier for me to perform the administrative tasks.
Cons
I just want them to add more templates for a solo practice so we do not have to customize so much.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Neil
Garnet Good Health LLC, 2-9 employees
“Too many bugs
Pros
We can distribute information and send alerts to doctors using the program.
Cons
When its working it is great but all the bugs make it difficult to handle.*
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
Bobby
Becker Burn Unit, 10-49 employees
“It is working well
Pros
Acumen gets the job done and the newest version is even better than the last one because they have worked out all the glitches.
Cons
There are no options to change the font size for the interface.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Jim
Halifax Medical Clinic, 10-49 employees
“Saves time and money
Pros
We are now more efficient because everything is accessible at the click of a mouse. It is also cost-efficient and well within our budget.
Cons
The software training takes quite a while though.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Dorothy
Invigorate Health LLC, 2-9 employees
“Acumen Review
Pros
The software has all the practice management tools an organization would need. We can schedule appointments, update patient charts and page doctors from within the same software.
Cons
There is a delay in the technical support getting back to us and that disrupts our workflow.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Karen
Medical Practice, 11-50 employees
“Loved it
Pros
It is an excellent software with amazing features and the customer support is so nice and responsive.
Cons
Not very beginner-friendly. It takes a little time to get the hang of it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Maria
NeuroPain Care Center, N/A employees
“Quick Results
Pros
The lab interface works really well with the Quest, and we are able to receive results quicker than usual. We are able to access patient data in a secure environment which is really nice.
Cons
Due to the variability, it is difficult to have historical lab show up in one view.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Vanessa
Medical Practice, 51-100 employees
“Efficient Medical Practice Management Tool
Pros
This medical practice management tool offers a range of benefits that have greatly improved our daily operations. Firstly, it effectively reduces duplication of tasks, saving us valuable time in our busy schedule. Additionally, it efficiently manages appointment scheduling and clinical information, streamlining our administrative processes. The user interface is pretty straightforward, making it easy for our team to adapt to and use effectively.
Cons
To be honest, there isnt much I dislike about this tool. While there is always room for improvement, it has served our needs quite well. Perhaps the developers could consider making some enhancements, but overall, Ive had a positive experience with it during the few months Ive been using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8