FollowMyHealth Reviews

“So easy to use.

Pros

The software is so straightforward which is something I really appreciate.

Cons

Sometimes it takes a while for a test result or for the summary of an appointment to be made available which can get a little annoying.

“Flawed execution

Pros

The concept of this system is something that I like but the execution is pretty much flawed.

Cons

The technology that they’ve used isn’t good. This application could be so much easy but they lack. I tried logging in once and forgot my password so I clicked on the “forgot password” option and it said that I’ll receive a security pin and then I can set a new password for it but the security pin was received after half an hour and by that time the security pin had already expired. Getting support directly isn’t easy.

“User

Pros

The system is user-friendly, and navigation is seamless. It is easy for me to request appointments and get a confirmation call from their office. The doctors are quick in uploading any lab test that I’ve had done.

Cons

Yet, there isn’t anything bad about it.

“Good software

Pros

This system is great for basic healthcare and it saves a lot of time as patients don’t have to wait a lot for a phone call back. I love that patients have the option to email the providers as opposed to attempting to get somebody by telephone. It is excessively helpful when addresses come up and the workplace is shut, as you can email your inquiries and find a solution when the workplace opens. As a provider, it is ideal to have the option to email as opposed to trying to reach out to the patient by phone.

Cons

There are times when patient find it hard to log in.

“Great Idea but Poor Execution

Pros

It could potentially be a useful communication tool between patients and healthcare providers but it seriously lacks functionality and is difficult to navigate.

Cons

I find a major flaw in how data gets updated or rather, does not get updated. I manage records for several patients and really want to like this system but the data is so outdated and incomplete that its useless (e.g., previous conditions resolved years ago still show as active). The disconnect might be with the providers failing to send updated records which likely speaks to the difficulty of using the system. Also chrome does not seem to be well-supported and even in other browsers, pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization.

“Hard to use.

Pros

It helps us see all our practice information in one place.

Cons

The design of this system is not visually appealing. Switching between screens is hard, the mobile application is not good, the system isn’t organized well, and seeing your lab reports is pretty difficult as well.

“Does Not Work Properly

Pros

There is not anything good to write about. I was hoping there would be. I just wish I had not put my money here.

Cons

I cannot connect to any of my healthcare providers. It just keeps spinning and never takes me to the page.

“It works for us.

Pros

We were recommended to use FollowMyHealth. It is easy to send out invites to the patient that are under the age 18 or are adults.

Cons

Each upgrade removes all our previous practice information that we’ve saved. We always have to go and uncheck things that we do not require to be seen after every upgrade.

“Meaningless Use

Pros

This software is completely useless and does not allow patients to download and access their own records.

Cons

Everything about this system is problematic. It does not work, does not allow me to download my records and the profile is incomplete with no help to guide you through usage. Its not flexible at all.

“The site does not work, does not recognize my physcian's office, no technical support phone number.

Pros

Theres nothing I like at this point. If it doesn't work how can I tell you what I like about it? Its nonfunctional.

Cons

The software is not user friendly. Also it does not connect with my physicians office, and they tell me its a network issue not theirs. They send me emails about my appointments with a -click here- link but despite having an account, there is nothing there. It is simply useless.