FollowMyHealth is a comprehensive patient engagement platform that provides access to health information and facilitates communication between patients and healthcare providers. Despite occasional usability challenges with its mobile app, the platform offers tools and features to improve patient outcomes.

FollowMyHealth Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integrations

Patient Portal

View All Specifications

What Is FollowMyHealth?

Overview

FollowMyHeath is a cloud-based patient engagement tool designed to help healthcare providers engage with their patients in an optimized way. Key features include online appointment management, telemedicine, email consultations, EHR syncing, and email reminders. The solution enables patients to track and access their medical information from a single access point.

Additionally, the solution equips care teams to send out alerts in case of non-compliance, influence lifestyle and behavior changes, manage results, and deliver patient orders to their homes.

What Is FollowMyHealth Best For?

FollowMyHealth excels in its secure messaging feature, which enables direct and confidential communication between patients and healthcare providers. This functionality allows patients to ask questions, seek advice, and receive timely responses without needing an office visit or phone call.

Furthermore, it streamlines workflows for healthcare providers by reducing the need for time-consuming phone consultations and improving the efficiency of information exchange.

FollowMyHealth Pricing

The software offers various options tailored to the unique requirements of users. Contact us for updated FollowMyHealth pricing details.

FollowMyHealth Integrations

The vendor has not provided any details regarding the software's third-party integrations.

How Does FollowMyHealth Work?

Here's how to get started with the software after its successful installation:

  • Log into your FollowMyHealth account securely with your credentials
  • Review appointments, messages, and pending tasks on your dashboard
  • Update medical records, including diagnoses, medications, and treatment plans
  • Use the platform to schedule, reschedule, or cancel patient appointments
  • Respond promptly to patient inquiries and provide medical advice via secure messaging
  • Conduct virtual consultations with patients using integrated telehealth features
  • Collaborate with healthcare team members to ensure comprehensive patient care
  • Analyze patient data trends and generate reports for monitoring health outcomes
Schedule a FollowMyHealth demo that will take you through these steps in more detail.

Who Is FollowMyHealth For?

FollowMyHealth caters to healthcare providers of varying sizes and specialties that are committed to leveraging technology for improved healthcare experiences and outcomes, including:

  • Hospitals
  • Health systems
  • Physician practices
  • Specialty practices

Is FollowMyHealth Right For You?

Are you struggling to enhance patient engagement and streamline healthcare operations? The FollowMyHealth patient engagement platform offers a comprehensive solution to address your challenges. With robust security and compliance with ONC–ACB standards, FollowMyHealth is a reliable choice for safeguarding sensitive patient data. The platform seamlessly integrates with electronic health record (EHR) systems and supports value-based care models, enabling healthcare providers to optimize workflows and outcomes.

By empowering patients to take an active role in their care, FollowMyHealth helps address pain points like poor care coordination and inefficient revenue cycle management, leading to improved health outcomes. The platform's scalability and flexibility allow it to adapt to the unique needs of healthcare organizations, ensuring a tailored solution for your business.

Still unsure if it's the right choice for you? Call us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

FollowMyHealth Features

The software supports telehealth capabilities, which enables virtual consultations between patients and providers. This feature is precious for remote patient monitoring, follow-up care, and managing chronic conditions.

how it worksSee How It Works

FollowMyHealth offers a robust patient portal where users can securely access their medical records, lab results, and health information. Patients can conveniently manage appointments, request prescription refills, and receive health reminders.

how it worksSee How It Works

The platform facilitates care coordination among healthcare team members, enabling collaborative efforts in managing patient care plans. Providers can communicate efficiently, share updates, and deliver comprehensive, personalized care.

how it worksSee How It Works

With a user-friendly mobile app, FollowMyHealth extends its functionality to smartphones and tablets, providing on-the-go access to health records, appointment scheduling, and secure messaging. This mobility enhances convenience and accessibility for both patients and healthcare providers.

how it worksSee How It Works

Pros and Cons of FollowMyHealth

Pros

  • Helps physicians upload tests and lab results quickly
  • Patients can easily schedule their appointments from their homes
  • The user interface is visually appealing
  • Allows clinicians to conduct e-visits with asynchronous messaging

Cons

  • Users have reported slow loading time
  • Mobile app functionality may be less intuitive compared to desktop use

FollowMyHealth Reviews

Overall Rating

3

17 Reviews

Rating Distribution

5

star

(3)

4

star

(5)

3

star

(2)

2

star

(3)

1

star

(4)

June 2021

No support for end-users

Mark

Forte BTS

Ease of use

5

Value for money

6

Customer Support

6

Functionality

4

Pros

On paper it sounds very reasonable but they did not execute it right.

Cons

The system does not completely load on my browser. All the records do not appear and customer support is not helpful at all.

June 2021

Website does not work

Teri

St Joseph Health

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

Pros

The tabs are organized well and doctors are able to communicate with patients now

Cons

The website has too many errors and the search tab does not work for me.

June 2021

Not very effective

Laura

Medical Practice

Ease of use

4

Value for money

2

Customer Support

3

Functionality

2

Pros

I do not like it at all!

Cons

The website is a pain to use. You cannot look up healthcare providers in the vicinity even after specifying the location. The patient charts take too long to load.

June 2021

Easy to learn

Linda

Canvas Health

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Pros

It has layman terminology and anyone can learn it immediately. The system allows patients to enter their own information such as allergies.

Cons

It takes time to update the results and medical reports on the portal.

June 2021

It is too old and outdated

Brett

Bretts Healing Center

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

Pros

It has a fast login portal and looking up patient records is not difficult.

Cons

There is a long delay in the time a message is sent and received. Our patients never get their reminders on time.

April 2021

I don’t recommend it.

Cheryl

RadOnc

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

Pros

This has a lot of promising features conceptually, but the implementation is not at all at the same level.

Cons

Tech support is not reachable, the only form of support this system offers is a very limited database of knowledge. This is not at all user-friendly and we are mostly unable to establish connections with other healthcare providers. When invitation links are sent to patients, they do not work. Requires a better framework.

April 2021

Life made easy.

Nicole

SDSM and Ortho Center, inC

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

Pros

This software has made the task of scheduling an appointment super easy. Every time I visit a clinic, I do not have to worry about my lab or test results anymore, as they are promptly uploaded and updated on my portal.

Cons

I have not had a single bad experience with this software. It has made my life really easy with its user-friendly interface and amazing features.

March 2021

FollowMyHealth

Linda

Canvas

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

Pros

This program is simple to use.

Cons

It can take additional time for certain things which causes frustration.

March 2021

Makes my work easier

Derek

Valley Foot and Ankle Clinic

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Pros

It helps our work to be efficient and it is easy to use. Provides comprehensive information and also easy to access information.

Cons

Customer service was a bit lacking as I had issues logging into the website.

February 2021

FollowMyHealth Review

Linda

Financial Services

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

Pros

The software is easy to use and I can easily get what Im searching for real quick.

Cons

It takes a lot of time for a test result or an appointment to show up which causes irritation.

Frequently Asked Questions

FollowMyHealth offers online help resources, FAQs, and direct customer service contact options.