Semantica LLC, 11-50 employees
More than a year
“OMG”
Pros
Absolutely nothing.
Cons
Quite possibly the worst healthcare portal ever created
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Health, 51-100 employees
Less than a year
“BROKEN functionality - Horrible”
Pros
NOTHING
Cons
Constant login/database issues for patients. Can't update profile, can't download or view results and records. Basically can't do anything. What is the point of this? My chart is so far superior and linked to multiple caregivers, but this piece of crap doesn't do a thing.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Not Specified, 500+ employees
Less than 6 months
“Follow My Health-Real time record reviews!”
Pros
The best feature of FollowMyHealth is the real-time access to test results. I no longer have to wait for a phone call because I can just log in and check my work. If something is not in the normal range, the abnormal test is flagged and explained which is great. Overall I love being able to see my health records using this app. It is simply fantastic!
Cons
I cannot think of anything negative to say about Veradigm Follow my Health! It is truly a game changer. Even someone with beginner level tech skills would find this application easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Patient Portal at Your Fingertips!”
Pros
This patient portal is easy to navigate and offers many features that patients need to access at home 24/7. There is also an app which makes it easy for us to access the portal from home or on the go.
Cons
Sharing a multi page document with a provider via the portal can be a bit challenging for patients.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospital & Health Care, 51-100 employees
More than a year
“Health info at your fingertips”
Pros
I really like how easy it is to review information and communicate with others using this platform. As it allows me to input multiple doctors from different practices and communicate easily if needed. It helps show trends in vitals and is well organized.
Cons
At the moment, I do not have any cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Message Delivery Failure”
Pros
There is nothing good about this software! You cannot connect with your healthcare team which is the worst.
Cons
My messages to my healthcare provider never go through and I keep getting (Message Delivery Failure). I always end up calling and leaving a message. I suggested they ditch this program and get something more reliable.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Medical Practice, 1-10 employees
Less than a year
“Selling your info to every insurance and pharmacy co”
Pros
I hate how intrusive and non intuitive this software is.
Cons
I get calls and mail that seem like medical referrals but turn out to be sales efforts. It is an invasion of privacy and probably a HIPAA violation.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Medical Practice, 1-10 employees
Less than a year
“Can NEVER sign in!!!”
Pros
There is nothing I like! I cannot connect with my doctor anymore. Old information shows up on my Chromebook and updated info appears on my phone whenever it decides to work properly.
Cons
Even though I know my username and sign-in info, it never accepts my entries. I even tried to change my info but it still does not work.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Medical Practice, 1-10 employees
Less than 6 months
“No option to make an appoiment”
Pros
Why do I have to write anything here at all? There is nothing good about it as per me.
Cons
There is no option on the website to make an appointment with a doctor.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
Forte BTS, 100-499 employees
“No support for end-users”
Pros
On paper it sounds very reasonable but they did not execute it right.
Cons
The system does not completely load on my browser. All the records do not appear and customer support is not helpful at all.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
4
St Joseph Health, 1000+ employees
“Website does not work”
Pros
The tabs are organized well and doctors are able to communicate with patients now
Cons
The website has too many errors and the search tab does not work for me.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Medical Practice, 1 employees
“Not very effective”
Pros
I do not like it at all!
Cons
The website is a pain to use. You cannot look up healthcare providers in the vicinity even after specifying the location. The patient charts take too long to load.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
3
Functionality
2
Canvas Health, 500-999 employees
“Easy to learn”
Pros
It has layman terminology and anyone can learn it immediately. The system allows patients to enter their own information such as allergies.
Cons
It takes time to update the results and medical reports on the portal.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Bretts Healing Center, 1 employees
“It is too old and outdated”
Pros
It has a fast login portal and looking up patient records is not difficult.
Cons
There is a long delay in the time a message is sent and received. Our patients never get their reminders on time.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
RadOnc, 1000+ employees
“I don’t recommend it.”
Pros
This has a lot of promising features conceptually, but the implementation is not at all at the same level.
Cons
Tech support is not reachable, the only form of support this system offers is a very limited database of knowledge. This is not at all user-friendly and we are mostly unable to establish connections with other healthcare providers. When invitation links are sent to patients, they do not work. Requires a better framework.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
4
SDSM and Ortho Center, inC, 11-50 employees
“Life made easy.”
Pros
This software has made the task of scheduling an appointment super easy. Every time I visit a clinic, I do not have to worry about my lab or test results anymore, as they are promptly uploaded and updated on my portal.
Cons
I have not had a single bad experience with this software. It has made my life really easy with its user-friendly interface and amazing features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Canvas, 500-999 employees
“FollowMyHealth”
Pros
This program is simple to use.
Cons
It can take additional time for certain things which causes frustration.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
6
Valley Foot and Ankle Clinic, 2-9 employees
“Makes my work easier”
Pros
It helps our work to be efficient and it is easy to use. Provides comprehensive information and also easy to access information.
Cons
Customer service was a bit lacking as I had issues logging into the website.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Financial Services, 500-999 employees
“FollowMyHealth Review”
Pros
The software is easy to use and I can easily get what Im searching for real quick.
Cons
It takes a lot of time for a test result or an appointment to show up which causes irritation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Self-Employed, 1-10 employees
“Not a great choice.”
Pros
It is nice to look at.
Cons
It has a terrible lag, especially when communicating with patients that makes appointment scheduling a pain.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
2
Functionality
3