BackChart Reviews
Total 25 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars36%
3
Stars0%
2
Stars0%
1
Stars4%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Healthcare, 1-10 employees
“Take the good with the bad”
Pros
After two years of using BackChart, I highlight the consolidation of the front desk workload, improved efficiency, and outstanding customer support.
Cons
I can't think of anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
“New User Review”
Pros
Backchart is a valuable asset that provides efficiency, userfriendliness and useful features like macros and the Patient Portal. I recommend it to my colleagues.
Cons
No dislikes were mentioned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Healthcare, 1-10 employees
“Feedback”
Pros
In my first year of practice, I praised Back chart's excellent customer service and customizable macros for SOAP notes which significantly improved efficiency.
Cons
I would recommend a higher level of technological knowledge for effective use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Healthcare, 11-50 employees
“two years in and still happy!!!”
Pros
I've been highly pleased with BackChart after two years of use. The easy transition to EHR, personalized customer support, and significant improvements in clinic productivity are all noteworthy.
Cons
While it works flawlessly on PCs, it requires additional steps when using Apple devices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Healthcare, 1-10 employees
“easy note-taking”
Pros
BackChart stands out as the easiest and most straightforward EHR program, focusing on essential functions for successful note-taking and data entry.
Cons
I had some minor initial difficulties when installing on newer Microsoft machines.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8