Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Robin

Medical Practice, 11-50 employees

5.0
September 2013

Promising Upstart

Pros

Initially hesitant, our office embraced BackChart with excellent training and support. The customer support team's receptiveness to suggestions and the program's ease of use were key factors.

Cons

I can mention no specific drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Hospital & Health Care, 1-10 employees

5.0
September 2013

Take the good with the bad

Pros

After two years of using BackChart, I highlight the consolidation of the front desk workload, improved efficiency, and outstanding customer support.

Cons

I can't think of anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Megan

Medical Practice, 1-10 employees

5.0
September 2013

New User Review

Pros

Backchart is a valuable asset that provides efficiency, userfriendliness and useful features like macros and the Patient Portal. I recommend it to my colleagues.

Cons

No dislikes were mentioned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chad

Medical Practice, 1-10 employees

4.0
September 2013

Feedback

Pros

In my first year of practice, I praised Back chart's excellent customer service and customizable macros for SOAP notes which significantly improved efficiency.

Cons

I would recommend a higher level of technological knowledge for effective use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N

Nathan

Clinic, 11-50 employees

4.0
September 2013

A very affordab le and versatile program that is very cost effective and easy to maintain.

Pros

I've been highly pleased with BackChart after two years of use. The easy transition to EHR, personalized customer support, and significant improvements in clinic productivity are all noteworthy.

Cons

It works flawlessly on PCs but requires additional steps when using Apple devices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9