Robin
Healthcare, 11-50 employees
“Promising Upstart”
Pros
Initially hesitant, our office embraced BackChart with excellent training and support. The customer support team's receptiveness to suggestions and the program's ease of use were key factors.
Cons
I can mention no specific drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel
Healthcare, 1-10 employees
“Take the good with the bad”
Pros
After two years of using BackChart, I highlight the consolidation of the front desk workload, improved efficiency, and outstanding customer support.
Cons
I can't think of anything negative.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Healthcare, 1-10 employees
“New User Review”
Pros
Backchart is a valuable asset that provides efficiency, userfriendliness and useful features like macros and the Patient Portal. I recommend it to my colleagues.
Cons
No dislikes were mentioned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chad
Healthcare, 1-10 employees
“Feedback”
Pros
In my first year of practice, I praised Back chart's excellent customer service and customizable macros for SOAP notes which significantly improved efficiency.
Cons
I would recommend a higher level of technological knowledge for effective use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Nathan
Healthcare, 11-50 employees
“A very affordab le and versatile program that is very cost effective and easy to maintain.”
Pros
I've been highly pleased with BackChart after two years of use. The easy transition to EHR, personalized customer support, and significant improvements in clinic productivity are all noteworthy.
Cons
It works flawlessly on PCs but requires additional steps when using Apple devices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
