Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

36%

3

Stars

0%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D
Daniel

Healthcare, 1-10 employees

5.0

“Take the good with the bad”

Pros

After two years of using BackChart, I highlight the consolidation of the front desk workload, improved efficiency, and outstanding customer support.

Cons

I can't think of anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Megan

Healthcare, 1-10 employees

5.0

“New User Review”

Pros

Backchart is a valuable asset that provides efficiency, userfriendliness and useful features like macros and the Patient Portal. I recommend it to my colleagues.

Cons

No dislikes were mentioned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chad

Healthcare, 1-10 employees

4.0

“Feedback”

Pros

In my first year of practice, I praised Back chart's excellent customer service and customizable macros for SOAP notes which significantly improved efficiency.

Cons

I would recommend a higher level of technological knowledge for effective use.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N
Nathan

Healthcare, 11-50 employees

4.0

“two years in and still happy!!!”

Pros

I've been highly pleased with BackChart after two years of use. The easy transition to EHR, personalized customer support, and significant improvements in clinic productivity are all noteworthy.

Cons

While it works flawlessly on PCs, it requires additional steps when using Apple devices.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

J
Jacob

Healthcare, 1-10 employees

5.0

“easy note-taking”

Pros

BackChart stands out as the easiest and most straightforward EHR program, focusing on essential functions for successful note-taking and data entry.

Cons

I had some minor initial difficulties when installing on newer Microsoft machines.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8