BackChart Reviews

“A budget friendly and user friendly software

Pros

What I love the most about BackChart EMR is its accessibility. We can access our data through fast and reliable servers, which not only saves us time but also cuts costs. I also appreciate the regular updates, which always bring new and improved features that we really look forward to.

Cons

The training was a bit lengthy.

“I loved the customer support and had an amazing experience

Pros

It provides everything you need in an EHR software and meets all of our requirements. The customer support team has been very helpful.

Cons

I haven't faced any issues so far.

“Perfect tool overall

Pros

It's incredibly easy to use and allows us to create professional documentation in no time. We can also customize exam forms for faster charting of patient information, which helps save time when searching for specific codes, as everything is automatically stored and selected.

Cons

The support team has not been very helpful or knowledgeable.

“An amazing tool for chiropractors

Pros

The implementation of the system in our treatment center was surprisingly fast and smooth. We've noticed a significant increase in productivity across our entire workflow.

Cons

The charting feature needs improvement, as it's not quite up to the mark.

“User-friendly and efficient.

Pros

Despite being difficult to use, the software saved time and streamlined complex practice and billing tasks. The software had a short learning curve, and most employees were able to use it with minimal training.

Cons

So far, I have not encountered any problems with the software and I do not have any major criticisms to share.

“User-friendly and saves time

Pros

Overall my experience has been very enjoyable.

Cons

The overall experience has been enjoyable, but I have concerns regarding billing practices and customer service.

“Do not use this company! Ripoff

Pros

I had a negative experience with the company due to issues with billing and customer service. The usability of the program, IT support and billing processes were all criticized. I would recommend avoiding the company.

Cons

I had a terrible experience with billing issues, unprofessional behavior from a company representative, and a lack of responsiveness to my communications.

“Backchart EHR Review

Pros

My favorite things about the product are its user-friendliness and its compliance with Meaningful Use requirements.

Cons

So far, I havent experienced any problems. If any questions come up, customer support is always helpful.

“BackChart EHR

Pros

The ease of use and its compliance with Meaningful Use requirements are really the standout points for me.

Cons

I like the ease of use and the ability to meet Meaningful Use requirements are definite positives and I haven't noticed any drawbacks.

“Consider using BackChart!

Pros

I appreciate how using BackChart doesn't sacrifice the quality of my daily notes even though it's user-friendly. Along with Kareo Practice Management, BackChart has seamless integration. It automatically generates a bill when I complete a note, and I only need to review and send it to Kareo. I learned about BackChart through Kareo. I am impressed that Kareo, a leading medical software company, chose to interface with BackChart for Chiropractic purposes. As someone who has been disappointed with other software systems, I am glad to have found BackChart since it meets all my expectations for an EMR.

Cons

As a recent graduate who has used several EMRs, I must say that this EMR is the best one for our profession. It strikes a balance between allowing varied notes (so they do not all look the same) and not being too "clicky." The use of macros and previous notes makes repetitive tasks such as CMTs much quicker to perform on a day-to-day basis.

“BackChart is the way to go!

Pros

I value the program's simplicity while it still maintains note quality and integrates well with Kareo Practice Management.

Cons

Positive feedback about the ease of use and integration with Kareo Practice Management, though the cost of running Kareo is considered high.

“Happy BackChart User

Pros

In the start I was thinking about using Electronic Health Records but I chose Backchart for its personalized notes with macros. After overcoming the learning curve, efficiency improved and I would recommend it to everyone looking for electronic records.

Cons

I'm not satisfied with the patient history feature on the portal.

“helped my work a lot

Pros

BackChart was smoothly integrated into our clinic. It is user friendly and the customer support is excellent. Program improvements were promptly made, which enhanced our clinic's efficiency.

Cons

There is a constant need for IT support, and the program feels a bit clunky.

“Simple user-friendly

Pros

We successfully implemented Back chart in our office, thanks to helpful templates, training sessions, and the cloud-based notes management system.

Cons

The training process was good, but no specific issues were mentioned.

“Love this product

Pros

As a satisfied user for a couple of years, I praise the detailed, polished and professional clinic notes produced with BackChart EHR.

Cons

even for some one like me who is a dinosaur for technology, there were no problems.

“Exceptional Software and Exceptional Performance

Pros

As a small clinic owner I appreciate BackChart's cloud-based system, its user-friendly interface and quick support, all of which highlight the time-saving benefits.

Cons

There is nothing that I wanna complain about.

“Meets all my needs!

Pros

BackChart stands out as the easiest and most straightforward EHR program, focusing on essential functions for successful note-taking and data entry.

Cons

No major concerns, though there were some minor initial difficulties when installing on newer Microsoft machines.

“BackChart is a Wonderful Product!

Pros

I commend the prompt and helpful customer service, though I've noticed some minor formatting issues. I'd suggest improving the ease of use for orthopedic exams and muscle tests.

Cons

I appreciate the fast customer service and ease of use, although there are some formatting issues to note.

“Super

Pros

In a small town, BackChart meets our needs without overwhelming costs. Our initial overwhelming feelings were alleviated through successful participation in CMS incentive programs.

Cons

The system works well for a chiropractor in a small town, although it was a little overwhelming in the beginning.

“Practice makes Perfect

Pros

As a solo practitioner I like BackChart's features, such as the patient portal, macros and web based platform, which enhance patient interactions and reduce paperwork.

Cons

Nothing comes to mind right now.