Total 13 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

23%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

C

CarlaM.

Mental Health Care, 1-10 employees

5.0
February 2018

Better option than procentive

Pros

It is really user-friendly and their customer service is excellent. It simplifies the process of saving, signing and submitting insurance claims with just one click. I also love that it gives me the option to print invoices and contractor pay reports easily.

Cons

Unfortunately, it doesNot support client e-signatures, and it lacks custom forms. I'm eagerly awaiting the activation of the client portal.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

V

ValerieL.

Mental Health Care, 1-10 employees

4.0
June 2017

Great support from Paul Jonas

Pros

This software is easy to learn. The technical support has been invaluable and the training, along with the one-on-one assistance, has really helped me and my team get up to speed.

Cons

It currently lacks a reminder call feature for clients and isn't yet compatible with adding a doctor to the practice.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

CarrieD.

Mental Health Care, 1-10 employees

5.0
May 2017

Very easy to use

Pros

BreezyNotes is super easy to use and I can quickly write up client sessions. Their customer service is really good and always quick to help.

Cons

At this point, I have no negative comments to share about BreezyNotes, as everything has been positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

AngelaS.

Mental Health Care, 1-10 employees

4.0
May 2017

Perfect for clinicians who dread paperwork

Pros

It makes charting so much easier and more efficient. It also lets me review records and client information quickly and easily.

Cons

I think the treatment plan section could use more options for tracking progress, other than just the 'percentage of goal reached.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Andrea

Mental Health Care, 1-10 employees

4.0
May 2017

Reliable EHR

Pros

It is really flexible and easy to learn. I didn't need any specific training but a tip sheet and some experimentation helped me get the hang of it. The automatic population of session notes is definitely a plus.

Cons

The system's timeout feature, combined with the lack of an automatic save function, can lead to data loss if I don't save periodically. It doesn't have the automatic save feature that some other software offers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Alex

Mental Health Care, 1-10 employees

5.0
February 2017

Top product and excellent support

Pros

I've been using BreezyNotes since August 2016 and later subscribed to their billing service. I genuinely regret not joining sooner. The EHR is user-friendly and tailored for therapists, and the billing service enhances its convenience. I can write, sign, and submit Notes for billing in just 5 minutes. The customer service is exceptional, with a responsive team that goes above and beyond to assist. They even implemented a feature I requested within half an hour, demonstrating their dedication to user.

Cons

I'm looking forward to the upcoming client portal feature, as it's currently under development.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amanda

Mental Health Care, 1-10 employees

5.0
February 2017

BreezyNotes is fantastic!

Pros

This is an easy-to-use EHR platform that's worked really well for my mental health practice. My practice grew from 4 to 10 employees while using it. The customer service is quick and helpful, always making improvements when needed. It's user-friendly, so my team can finish notes fast and handle billing easily. It's also great value for the price.

Cons

While BreezyNotes excels in many areas, it currently lacks a client portal, although it's in Beta testing. Additionally, a more comprehensive "clinic view" format for practices with multiple clinicians is still in development.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

DanielM.

Mental Health Care, 1-10 employees

5.0
February 2017

Highly Interactive UI Design

Pros

It is really quick to learn and its design makes it simple to get used to. The customer service is quick and helpful whenever I need it.

Cons

It could use more report options but overall it's a great EHR choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CM

Christopher M.

Mental Health Care, 1-10 employees

5.0
February 2017

Top EHR choice

Pros

BreezyNotes is really user-friendly & the design makes it easy to understand. The customer support is always responsive and helpful whenever I need assistance.

Cons

While it's easy to use, I think some additional report options would be a great addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kirsten

Mental Health Care, 1-10 employees

5.0
December 2016

Awesome software!

Pros

It has been my choice for over a year, significantly improving my professional life. It's user-friendly and the integration of billing and charting is simple. Importing ERAs is also very easy and the support provided is fantastic.

Cons

Correcting billing issues can be a bit confusing at times but I know that's pretty common with most billing software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heather

Mental Health Care, 1-10 employees

5.0
December 2016

Amazing customer support

Pros

It really impresses me with how easy it is to use and how customizable it is. The customer support is outstanding, and the training and one-on-one help have been amazing.

Cons

The lack of a client reminder call setting and the inability to add a doctor to the practice are notable drawbacks for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

LaurenR.

Mental Health Care, 1-10 employees

5.0
December 2016

Top customer service & easy Interface!

Pros

It offers great customer service & the software is both customizable and easy to use. The support team is always quick to respond and super helpful.

Cons

I think privacy settings would be a valuable addition to the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deborah

Mental Health Care, 1-10 employees

5.0
November 2016

Very easy to operate

Pros

I've recently started using the BreezyNotes EHR system. It offers a pretty simple approach for progress notes and calendar management. However, the patient portal and reminder features aren't fully functional yet and are still being developed. The system does require a fair amount of manual data entry and billing can be a bit complicated, especially during the setup. Customer support is decent and I often get personal responses from the owner. One drawback is that the system doesn't...

Cons

The system's manual data entry and limited automation can be time-consuming. The treatment plan also lacks pre-populated choices, so I have to enter goals and strategies manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10