Total 26 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

35%

3

Stars

8%

2

Stars

4%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MH

Montaser H.

Hospital & Health Care, N/A employees

5.0
December 2024

powerful yet uncluttered

Pros

For my daily work the combination of ease and variety of features works really well. Everything I need feels accessible without being cluttered.

Cons

Sometimes the platform is slow to respond and I noticed that few glitches occur but this isn't common.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MM

michelle M.

Hospital & Health Care, N/A employees

5.0
December 2024

acts like assistant and accountant

Pros

After almost two years of using this tool, it feels like both an accountant and an assistant rolled into one. I can track invoices, see what's been paid or is still owed, manage client details, monitor appointments and send all correspondence from one place. It's become something I rely on daily.

Cons

What bothers me is that some templates don't always download and must be emailed before I can use them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TB

Trina B.

Hospital & Health Care, N/A employees

3.0
December 2024

Frequent glitches and limitations

Pros

What I appreciate is how adjustable the system feels while still being far more affordable than other options I've tried.

Cons

I've noticed it feels like a new product with small glitches happening fairly often. The video platform usually works well but it occasionally fails once every week or two. Notes can sometimes have missing words beyond normal typos and I wish there were reporting features. Moving notes to a different platform requires manual transfer which feels borderline unethical.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

G

Gordon

Alternative Medicine, 11-50 employees

Less than 6 months

5.0
June 2024

Very positive first impression

Pros

My limited experience with Carepatron has been impressive due to the simple, clear web layout and ease of navigation. As a web software developer, I recognize the effort behind creating such a user-friendly design. Carepatron's creators have certainly done their homework!

Cons

Limited exposure. Have not noticed any negatives so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Veronique

Health, Wellness and Fitness, 1-10 employees

5.0
June 2024

Secured EMR

Pros

The software meets most of my current needs, providing a safe and secure platform for my patients.

Cons

It is just getting used to it but I am learning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hannah

Hospital & Health Care, 1-10 employees

4.0
June 2024

Office Review

Pros

It is easy to navigate and user-friendly.

Cons

Not Applicable. It was fine to me. No complaints,

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8