Mental Health Care, 51-100 employees
More than a year
“Simple and handy for our team”
Pros
It is Simple to operate and the layout is very easy too, making it quick to get new hires up to speed. Being able to add, edit or delete billing codes on the fly is particularly handy.
Cons
Occasionally clinicians can't input or save notes though those outages happen infrequently and are normally resolved fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
Less than a year
“user friendly and runs itself”
Pros
Checkpoint is simple to use. The platform handles billing automatically.
Cons
I can't find anything I don't like about Checkpoint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“fast help but needs more reports”
Pros
Always get an answer immediately whenever I have a question about anything. Their customer support is excellent.
Cons
I wish there were more options for client reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Individual & Family Services, 51-100 employees
More than a year
“Simple but acts strange sometimes”
Pros
Integrity's straightforward to operate and its user interface feels neat and uncluttered.
Cons
Every so often it doesn't behave properly and rerunning a report sometimes yields different outcomes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Hospital & Health Care, 51-100 employees
More than a year
“great billing but slow to improve”
Pros
What we appreciate most about it is the billing module we rely on. It's adaptable to our requirements and has served us reliably for many years.
Cons
Its slow to add certain features that would make billing easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8