Health, Wellness and Fitness, 1-10 employees
Less than a year
“helpful home recovery support”
Pros
Having a resource I can share with patients so they can support their recovery from home has been incredibly valuable.
Cons
Don't have any real complaints. The developers keep improving the product and respond quickly to subscriber feedback and needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“professional care plans”
Pros
Every day I use this software to send exercises to my patients and I often include them as part of a care plan. The suggested content it provides is something I really appreciate being able to share. Both the emails patients receive and the app itself look polished and customized to fit my practice which gives everything a very professional feel. I also put the rack cards they offer in my lobby and they look great especially since the software updated them with my practice information. Also I use the social media feature and I've been very happy with it.
Cons
Only part I'm not a fan of is the survey that gets sent to every patient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“helpful condition reviews and updates”
Pros
Accessing the software feels very easy. The condition reviews are especially useful when I need help diagnosing more challenging cases and I also appreciate having access to current research updates.
Cons
Rehab exercise section needs improvement. It would be better to have more options that use weights and bands for treating conditions both in the office and outside of it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“top-notch clinical reports”
Pros
One of the best parts is how well the clinical reports are put together. They look professional, stay concise, provide useful information and are easy for our patients to understand and follow.
Cons
A nice addition would be the ability to white label the app so it can match our clinic's branding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“rehab prescribing made simple!”
Pros
Prescribing rehab is really simple and it's also been a valuable resource for learning about different conditions and how to treat them effectively.
Cons
I've noticed that there appears to be a cap on how many exercises can be assigned to a single condition. I'd prefer if that were unlimited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than a year
“valuable addition for our clinic”
Pros
Using it has been incredibly simple and it adds immediate value for both our clinic and our patients.
Cons
Would love to see more of an all-in-one setup since it doesn't currently include an EHR. Adding a CRM, EHR or something similar would really help simplify everything into one system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“powerful clinical resources”
Pros
Beyond the exercise prescription tools it brings a lot more value to my practice. The patient exercise platform definitely helps simplify my rehab workflow but the clinical resources, research summaries, marketing content, MD communication tools and webinars have been even more useful overall. It feels like much more than just an exercise prescription system.
Cons
The monthly price is on the higher side compared with other platforms and to really justify that cost you need to be intentional about setting aside time to use all of the extra resources and information available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Medical Practice, 1-10 employees
More than a year
“simple patient plan database”
Pros
Having a simple database for patient treatment and exercise plans has been really useful.
Cons
I just wish I had started my practice with it from the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Import and Export, 1-10 employees
More than a year
“chiropractic learning that keeps growing”
Pros
Even though I'm retired and only see patients for a half day each week I still enjoy staying current in the chiropractic field. I turn to this software for clinical management, patient education on conditions, exercises and home care and it has also helped me build on my treatment skills. It honestly keeps me engaged because there is always more to learn through the resources it provides. I also appreciate being able to stay up to date with research and the evidence behind both evaluation and treatment.
Cons
I haven't used it for outcomes tracking or business management at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
More than a year
“convenient reports”
Pros
Sending reports and exercise plans to patients has been really convenient and I'm very happy with how easy that part of the platform is.
Cons
A year ago the system felt more user friendly to me. The newer changes don't seem as accessible as they used to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 1-10 employees
More than a year
“reliable results”
Pros
The platform is evidence based, well researched and a dependable resource and having it makes a huge difference. The information is useful whether you've been practicing for 30 years or you're just opening your practice and it can be a real game changer when it comes to getting the best outcomes for patients.
Cons
The biggest downside is the price. It really should offer multiple pricing tiers since a doctor who is just starting out can afford a lot less than someone who has been practicing for three years or more. After that it could move up to the standard rate.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
Less than a year
“customizable handouts”
Pros
Starting my own chiropractic clinic right after graduation was a big step and my former professors at Parker University strongly suggested this platform especially since I'd be managing everything on my own. One of the best parts for me is the pre-typed and editable patient condition handouts. They've made my workflow much more efficient and organized since I don't have any staff to help. I also really appreciate how customizable the conditions and exercises are because it lets me modify everything to fit my own style and clinic needs. Another feature I genuinely value is the weekly research update since balancing a business while staying current on better clinical methods can be tough.
Cons
Patient exercise feedback could be made better. Right now the smiley face scale feels a bit too limited. It would be much more useful if patients could provide more detailed feedback maybe through multiple choice options like pain level and difficulty rating for individual exercises rather than just scoring the entire exercise set.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Amazing clinical guidance”
Pros
The condition explanations are really helpful and the recommendations along with the clinical resources make the platform very valuable to use.
Cons
Kind of challenging to prescribe some of the suggested exercises to older patients. I'd love to see more geriatric-focused exercises included. Having exercise recommendations customised by age would be a big help and would also save time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“condition reports that shine”
Pros
Exercise prescription has been a huge help and I really love the condition reports. The MD updates have made a real difference too because now we actually send them instead of forgetting about the template sitting in Google Drive.
Cons
It would be even better if there were a reminder to follow up with MDs. I'd also love to see a compliant integration, plus billing, accounting and scheduling built in. Having everything in one all in one platform would be incredible.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“solid research”
Pros
Right away it felt clear that this platform is built on solid research based information and put together really well. The customer service has honestly been the best I've ever dealt with by far.
Cons
At the beginning it takes some time to get used to but it's really not more than you'd expect with any new platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 11-50 employees
More than a year
“valuable patient education tools”
Pros
One of the best parts is the educational content it offers for doctors. The exercise guides and condition reports are incredibly useful when it comes to helping patients understand what's happening. It gives them much better knowledge and makes those conversations a lot more effective.
Cons
Not sure if anything needs improvement for now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“evidence-based resource for practice”
Pros
Having access to such a large collection of evidence based information on both common and uncommon conditions makes this valuable for any chiropractic office.
Cons
There hasn't been much to complain about so far. The only thing I'd really want is a direct integration with my current EHR Janeapp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Better communication”
Pros
Patient communication is much simpler with this software. It creates reports quickly and they're clear and easy for patients to read and understand.
Cons
Don't have any drawbacks to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“vital for our practice”
Pros
Whether it's helping me sharpen my clinical skills or sending home exercise programs to patients the software covers everything we need. We've been using it for more than three years now and it has become an essential part of our practice.
Cons
No complaints because it's simple to use and packed with current high quality information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Effective content”
Pros
Getting started feels very simple and the social media content actually performs well. It's user friendly and gives me content that works.
Cons
I haven't run into any downsides with the software. It works really well for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
