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ClearDent Reviews
25 Review(s)
softwareOverall Rating
4.5
25 Review(s)
Rating Distribution
5
(15)
4
(8)
3
(2)
2
1
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Overall Rating
4.5
25 Review(s)
Rating Distribution
5
(15)
4
(8)
3
(2)
2
1
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Cleardent is the easiest dental software to use
Cleardent is the easiest dental software to use
Pros
I find the ledger and schedule to be incredibly flexible, allowing me to add appointments by simply highlighting the scheduler background. I can also quickly remove mistakes in the ledger with just a few clicks, which is very convenient.
Cons
The customer service has become very slow. It can take hours for them to respond and help fix a problem. More staff need to be hired.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
9
Wil
Medical Practice, 1-10 employees
More than a year
September 2022
Good, but not good enough for the price.
Good, but not good enough for the price.
Pros
I appreciate the wide range of customizable search features available when I am running reports, as they allow me to tailor the results to my specific needs.
Cons
I have to click 100 times more to get a task done compared to other software.
Ease of use
9
Value for money
5
Customer Support
6
Functionality
9
Amy
Hospital & Health Care, 1-10 employees
More than a year
December 2020
Best dental software
Best dental software
Pros
This software is truly incredible, and I believe every dental office absolutely NEEDS it. It enables me to seamlessly operate a fully paperless office while still keeping track of all the essential details I need.
Cons
I need to purchase add-ons to fully utilize the software, but it's worth the extra cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Medical Practice, 1-10 employees
More than a year
October 2019
cleardent software
cleardent software
Pros
Cleardent is loaded with a multitude of features and offers a secure software solution for dental offices. Additionally, there is an app that I can use on my phone or iPad to access the schedule, although it does come with an additional fee.
Cons
Charting restorations is a bit annoying as it charts the worst-case scenario, which rarely happens for buccal fillings. Whenever the software is updated, glitches seem to occur for the next month.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
10
philip
Health, Wellness and Fitness, 1-10 employees
More than a year
July 2019
ClearDent Review
ClearDent Review
Pros
The ledger features are excellent, and the customer support is outstanding, especially if I don't understand something about the ledger or if there is an issue with the software.
Cons
Credits are sometimes confusing, especially if they date back a few years. I often have to spend time figuring out why the credit was applied.
Ease of use
6
Value for money
2
Customer Support
10
Functionality
8
Gloria
Medical Practice, 1-10 employees
More than a year
February 2019
Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office
Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office
Pros
I love the right-click option that allows me to access all areas of the computer chart! It's easy to use and easy to learn, with many options that I haven't even begun to explore due to time constraints. It's also great that ClearDent allows for customization per practice. The reports I generate are very helpful, and the support team is fantastic they always call back if someone can't help with a problem.
Cons
The ledger is a bit frustrating for my front-end ladies. I don't find it difficult, but they do, and the patients definitely don't understand it, requiring too much explanation. I don't like the patient screen; it doesn't show the doctor the patient sees on the top tab, only in the personal screen. We have four dentists in our practice, and it would be VERY helpful if the doctor they are registered with showed up at the top tab where their name is. In the insurance info screen, there's an option to put in the fiscal year for their plan, but as soon as the year turns over, the computer defaults to the calendar year. This is VERY frustrating because all the accurate insurance info we collected becomes useless. All estimates and treatment planning are wrong if the patient tries to stay within their plan limit, leading to financial nightmares and angry patients. I wish for minimal customization in the insurance tab, like indicating if a procedure is not covered so that cost is immediately transferred to the patient when submitting. EDI doesn't always provide an EOB, sometimes just an acknowledgment. The small visual screen seen when submitting could be a bit larger.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dawn
Hospital & Health Care, 11-50 employees
More than a year
January 2019
User-Friendly Software
User-Friendly Software
Pros
The menus are very easy to navigate. The software is well-equipped and ready to interface with other applications, making it very versatile.
Cons
I spoke to a tech support guy before, trying to generate a report about canceling appointments on the schedule, but he told me that detail can't be generated. I suggested he bring it up at their next meeting for UAT. I don't know what happened since, but I still can't get that report.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Edward
Health, Wellness and Fitness, 1-10 employees
More than a year
January 2019
One of the best Dental Software
One of the best Dental Software
Pros
Cleardent has all the necessary features for a dental office and supports a paperless environment. I love not having to write on paper anymore. The remote login feature allows me to view my schedule from home or anywhere else. I've been using this program for the past year, and I absolutely love it.
Cons
They should develop an app for remote access instead of using a browser. Also, make sure you have a strong internet connection because when patients fill out their medical history on the iPad, it sometimes gets disconnected if the internet is weak.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
December 2018
Cleardent ease of use
Cleardent ease of use
Pros
The scheduler is extremely simple to use, and the ledger is very easy to understand. The integrated charting and imaging features make it a complete package.
Cons
There are still some minor bugs in the system that haven't been corrected even after two years.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Wilfred
Medical Practice, 1-10 employees
More than a year
November 2018
Awesome!
Awesome!
Pros
This software is incredibly easy to use and very easy to learn! From charting to ledgers to reports, it is very intuitive and user-friendly.
Cons
Nothing really, the software is extremely easy to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rahma
Hospital & Health Care, 11-50 employees
Less than 6 months
October 2018
The software that could be a market leader but missing one control/feature
The software that could be a market leader but missing one control/feature
Pros
It's a great system for a dental practice, being both easy to learn and easy to use. The technical support is exceptional, and it offers good value for the money.
Cons
The developer refuses to add an option in user setup that would allow the dental practice owner to regulate each team member's access to financial data. The programmers are receptive to implementing fancy visuals but refuse to help safeguard sensitive information. This has been a frustration for over six years.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Andrew
Hospital & Health Care, 1-10 employees
More than a year
October 2018
Cleardent helps us onboard new staff and help our patients effciently
Cleardent helps us onboard new staff and help our patients effciently
Pros
As a dental staff trainer, I love the online training tool. The basic framework is clearly reviewed, allowing me and the staff to spend more time training on specific areas. I also appreciate the ease of use and the comprehensive reporting systems for our day and month-end tasks. The customer support is wonderful, and the staff learns more each time they speak to someone. Great job!
Cons
I would like the lab codes not to automatically have a check mark next to them in the treatment planning area. I create templates that sometimes need codes removed, and now, when "remove all checked items" is clicked, a lab code is removed that was auto-checked.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
benita
Hospital & Health Care, 11-50 employees
More than a year
September 2018
our cleardent experience
our cleardent experience
Pros
The software is very intuitive, and the transition from an appointment book to the scheduler was incredibly easy.
Cons
I have to contact Cleardent to inquire about software updates. We don't often need support, so we don't contact them often. I had to ask if there was a more current version we should be on, and it turned out we were about seven updates behind. It would be nice if they contacted us every time there was a program update or dental fee guide update.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
lisa
Medical Practice, 1-10 employees
More than a year
August 2018
SPEED IN CLEARDENT NEEDS IMPROVEMENT ,
SPEED IN CLEARDENT NEEDS IMPROVEMENT ,
Pros
The functions are excellent for viewing all patient information, although there is a lot of clicking from one screen to another. However, the ease of use compared to other programs is a definite advantage.
Cons
I wish there was a feature showing missing information in the patient info area, like no picture on the account in the schedule. The scheduler should show what info is missing on the chart, such as emails, mobile numbers, pictures, with a question mark indicating to go to the patient info screen. Pre-Med should automatically be acknowledged when patients come in, as it can be missed. Notes in the adjustment category should automatically not be checked to show on statements; patients don't need to see them, only the office. PREMED needs to be automatic on any appointment, showing and ticked, not manually entered. I would like to access the deposit from the schedule. Printing patient receipts should be automatic once money is taken and processed. The schedule should link to other areas as it's the main function. I'd like an icon for insurance over three months outstanding on an account, or it should go orange to indicate we should look into it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Darlene
Hospital & Health Care, 11-50 employees
More than a year
August 2018
Comprehensive Dental Software
Comprehensive Dental Software
Pros
Cleardent is based in Canada. With stricter privacy laws in place, I don't have to worry about backups and patient information being stored elsewhere.
Cons
Sometimes there are different ways to do things, but the methods can be counterintuitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Vivian
Hospital & Health Care, 1-10 employees
More than a year
August 2018
ClearDent review
ClearDent review
Pros
The ease of use and the logical setup of the system make it a great choice for a dental office.
Cons
I'm unable to determine active patients and other necessary information for practice metrics valuation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vijay
Hospital & Health Care, 11-50 employees
More than a year
August 2018
GREAT DENTAL SOFTWARE
GREAT DENTAL SOFTWARE
Pros
The software is incredibly easy to use, and it turned out to be the perfect dental software for our office.
Cons
THERE ARE NO CONS TO CLEARDENT, IT'S FAIRLY EASY TO USE AND LEARN.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
DAPHNE
Medical Practice, 11-50 employees
More than a year
August 2018
Good
Good
Pros
I liked how easy it was to add patients to the schedule and update their personal information. The interaction with insurance companies for predeterminations was also quick and simple.
Cons
I disliked that the interface couldn't be customized to my preference and that differences on the tooth chart weren't shown in day-to-day procedures.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Natalia
Medical Practice, 1-10 employees
More than a year
August 2018
cleardent review
cleardent review
Pros
The software is incredibly simple to use, and its simplicity makes it very easy to train new staff members on its various features and functionalities, thus making it an extremely practical choice for any dental office.
Cons
It requires additional purchases to use all the services.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Catherine
Mental Health Care, 1-10 employees
More than a year
August 2018
A review
A review
Pros
It is very easy to use and relatively problem-free, which is a significant advantage.
Cons
The process of allocating payments within the software is not particularly smooth or intuitive, making it challenging to manage efficiently.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
9
Dr.Cecilia
Health, Wellness and Fitness, 1-10 employees
More than a year
August 2018
cleardent review
cleardent review
Pros
The system is designed to be easy to navigate, which allows me to quickly and effortlessly find whatever I need without any hassle.
Cons
I am required to make additional payments in order to access and utilize the extra features offered by the software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kelly
Medical Practice, 1-10 employees
More than a year
August 2018
Receptioist point of view
Receptioist point of view
Pros
I really enjoy how easy it is to process insurance cheques with ClearDent, making the administrative tasks much simpler.
Cons
Making the next appointment is only visible on one computer. There should be a drop box for CDAs and receptionists to access simultaneously.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
onkar
Health, Wellness and Fitness, 1-10 employees
Less than a year
August 2018
Liking cleardent
Liking cleardent
Pros
Cleardent is extremely user-friendly, making it easy to operate, and the recare lists are incredibly helpful in managing patient follow-ups efficiently.
Cons
I'm not able to have more than one window open without it freezing.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Denise
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
August 2018
Great Practice Management Software
Great Practice Management Software
Pros
ClearDent has excellent features, including the secure exchange of patient information between offices, which is particularly useful for managing multiple offices.
Cons
It can be cumbersome to learn at the beginning, and I have to invest a few hours training new staff members.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
10
Luz
Hospital & Health Care, 11-50 employees
More than a year
August 2018
okay software but could be better
okay software but could be better
Pros
The real-time compatibility with most insurances, especially with PBC, is a very convenient feature that I appreciate.
Cons
It's quite rudimentary, for example, I have to manually track items not covered by insurance. Some insurances only allow a certain number of x-rays or a specific dollar value per year, or they don't pay for fluoride, or there are age restrictions.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Lowell
Health, Wellness and Fitness, 1-10 employees
More than a year
August 2018
Filters
Sort by:
Cleardent is the easiest dental software to use
Cleardent is the easiest dental software to use
Pros
I find the ledger and schedule to be incredibly flexible, allowing me to add appointments by simply highlighting the scheduler background. I can also quickly remove mistakes in the ledger with just a few clicks, which is very convenient.
Cons
The customer service has become very slow. It can take hours for them to respond and help fix a problem. More staff need to be hired.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
9
Wil
Medical Practice, 1-10 employees
More than a year
September 2022
Good, but not good enough for the price.
Good, but not good enough for the price.
Pros
I appreciate the wide range of customizable search features available when I am running reports, as they allow me to tailor the results to my specific needs.
Cons
I have to click 100 times more to get a task done compared to other software.
Ease of use
9
Value for money
5
Customer Support
6
Functionality
9
Amy
Hospital & Health Care, 1-10 employees
More than a year
December 2020
Best dental software
Best dental software
Pros
This software is truly incredible, and I believe every dental office absolutely NEEDS it. It enables me to seamlessly operate a fully paperless office while still keeping track of all the essential details I need.
Cons
I need to purchase add-ons to fully utilize the software, but it's worth the extra cost.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elizabeth
Medical Practice, 1-10 employees
More than a year
October 2019
cleardent software
cleardent software
Pros
Cleardent is loaded with a multitude of features and offers a secure software solution for dental offices. Additionally, there is an app that I can use on my phone or iPad to access the schedule, although it does come with an additional fee.
Cons
Charting restorations is a bit annoying as it charts the worst-case scenario, which rarely happens for buccal fillings. Whenever the software is updated, glitches seem to occur for the next month.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
10
philip
Health, Wellness and Fitness, 1-10 employees
More than a year
July 2019
ClearDent Review
ClearDent Review
Pros
The ledger features are excellent, and the customer support is outstanding, especially if I don't understand something about the ledger or if there is an issue with the software.
Cons
Credits are sometimes confusing, especially if they date back a few years. I often have to spend time figuring out why the credit was applied.
Ease of use
6
Value for money
2
Customer Support
10
Functionality
8
Gloria
Medical Practice, 1-10 employees
More than a year
February 2019
Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office
Office Manager: Using Cleardent 6+, chartless for 4 years. Victoria BC office
Pros
I love the right-click option that allows me to access all areas of the computer chart! It's easy to use and easy to learn, with many options that I haven't even begun to explore due to time constraints. It's also great that ClearDent allows for customization per practice. The reports I generate are very helpful, and the support team is fantastic they always call back if someone can't help with a problem.
Cons
The ledger is a bit frustrating for my front-end ladies. I don't find it difficult, but they do, and the patients definitely don't understand it, requiring too much explanation. I don't like the patient screen; it doesn't show the doctor the patient sees on the top tab, only in the personal screen. We have four dentists in our practice, and it would be VERY helpful if the doctor they are registered with showed up at the top tab where their name is. In the insurance info screen, there's an option to put in the fiscal year for their plan, but as soon as the year turns over, the computer defaults to the calendar year. This is VERY frustrating because all the accurate insurance info we collected becomes useless. All estimates and treatment planning are wrong if the patient tries to stay within their plan limit, leading to financial nightmares and angry patients. I wish for minimal customization in the insurance tab, like indicating if a procedure is not covered so that cost is immediately transferred to the patient when submitting. EDI doesn't always provide an EOB, sometimes just an acknowledgment. The small visual screen seen when submitting could be a bit larger.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Dawn
Hospital & Health Care, 11-50 employees
More than a year
January 2019
User-Friendly Software
User-Friendly Software
Pros
The menus are very easy to navigate. The software is well-equipped and ready to interface with other applications, making it very versatile.
Cons
I spoke to a tech support guy before, trying to generate a report about canceling appointments on the schedule, but he told me that detail can't be generated. I suggested he bring it up at their next meeting for UAT. I don't know what happened since, but I still can't get that report.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Edward
Health, Wellness and Fitness, 1-10 employees
More than a year
January 2019
One of the best Dental Software
One of the best Dental Software
Pros
Cleardent has all the necessary features for a dental office and supports a paperless environment. I love not having to write on paper anymore. The remote login feature allows me to view my schedule from home or anywhere else. I've been using this program for the past year, and I absolutely love it.
Cons
They should develop an app for remote access instead of using a browser. Also, make sure you have a strong internet connection because when patients fill out their medical history on the iPad, it sometimes gets disconnected if the internet is weak.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
December 2018
Cleardent ease of use
Cleardent ease of use
Pros
The scheduler is extremely simple to use, and the ledger is very easy to understand. The integrated charting and imaging features make it a complete package.
Cons
There are still some minor bugs in the system that haven't been corrected even after two years.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
9
Wilfred
Medical Practice, 1-10 employees
More than a year
November 2018
Awesome!
Awesome!
Pros
This software is incredibly easy to use and very easy to learn! From charting to ledgers to reports, it is very intuitive and user-friendly.
Cons
Nothing really, the software is extremely easy to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rahma
Hospital & Health Care, 11-50 employees
Less than 6 months
October 2018
The software that could be a market leader but missing one control/feature
The software that could be a market leader but missing one control/feature
Pros
It's a great system for a dental practice, being both easy to learn and easy to use. The technical support is exceptional, and it offers good value for the money.
Cons
The developer refuses to add an option in user setup that would allow the dental practice owner to regulate each team member's access to financial data. The programmers are receptive to implementing fancy visuals but refuse to help safeguard sensitive information. This has been a frustration for over six years.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Andrew
Hospital & Health Care, 1-10 employees
More than a year
October 2018
Cleardent helps us onboard new staff and help our patients effciently
Cleardent helps us onboard new staff and help our patients effciently
Pros
As a dental staff trainer, I love the online training tool. The basic framework is clearly reviewed, allowing me and the staff to spend more time training on specific areas. I also appreciate the ease of use and the comprehensive reporting systems for our day and month-end tasks. The customer support is wonderful, and the staff learns more each time they speak to someone. Great job!
Cons
I would like the lab codes not to automatically have a check mark next to them in the treatment planning area. I create templates that sometimes need codes removed, and now, when "remove all checked items" is clicked, a lab code is removed that was auto-checked.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
benita
Hospital & Health Care, 11-50 employees
More than a year
September 2018
our cleardent experience
our cleardent experience
Pros
The software is very intuitive, and the transition from an appointment book to the scheduler was incredibly easy.
Cons
I have to contact Cleardent to inquire about software updates. We don't often need support, so we don't contact them often. I had to ask if there was a more current version we should be on, and it turned out we were about seven updates behind. It would be nice if they contacted us every time there was a program update or dental fee guide update.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
lisa
Medical Practice, 1-10 employees
More than a year
August 2018
SPEED IN CLEARDENT NEEDS IMPROVEMENT ,
SPEED IN CLEARDENT NEEDS IMPROVEMENT ,
Pros
The functions are excellent for viewing all patient information, although there is a lot of clicking from one screen to another. However, the ease of use compared to other programs is a definite advantage.
Cons
I wish there was a feature showing missing information in the patient info area, like no picture on the account in the schedule. The scheduler should show what info is missing on the chart, such as emails, mobile numbers, pictures, with a question mark indicating to go to the patient info screen. Pre-Med should automatically be acknowledged when patients come in, as it can be missed. Notes in the adjustment category should automatically not be checked to show on statements; patients don't need to see them, only the office. PREMED needs to be automatic on any appointment, showing and ticked, not manually entered. I would like to access the deposit from the schedule. Printing patient receipts should be automatic once money is taken and processed. The schedule should link to other areas as it's the main function. I'd like an icon for insurance over three months outstanding on an account, or it should go orange to indicate we should look into it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Darlene
Hospital & Health Care, 11-50 employees
More than a year
August 2018
Comprehensive Dental Software
Comprehensive Dental Software
Pros
Cleardent is based in Canada. With stricter privacy laws in place, I don't have to worry about backups and patient information being stored elsewhere.
Cons
Sometimes there are different ways to do things, but the methods can be counterintuitive.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Vivian
Hospital & Health Care, 1-10 employees
More than a year
August 2018
ClearDent review
ClearDent review
Pros
The ease of use and the logical setup of the system make it a great choice for a dental office.
Cons
I'm unable to determine active patients and other necessary information for practice metrics valuation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vijay
Hospital & Health Care, 11-50 employees
More than a year
August 2018
GREAT DENTAL SOFTWARE
GREAT DENTAL SOFTWARE
Pros
The software is incredibly easy to use, and it turned out to be the perfect dental software for our office.
Cons
THERE ARE NO CONS TO CLEARDENT, IT'S FAIRLY EASY TO USE AND LEARN.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
DAPHNE
Medical Practice, 11-50 employees
More than a year
August 2018
Good
Good
Pros
I liked how easy it was to add patients to the schedule and update their personal information. The interaction with insurance companies for predeterminations was also quick and simple.
Cons
I disliked that the interface couldn't be customized to my preference and that differences on the tooth chart weren't shown in day-to-day procedures.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Natalia
Medical Practice, 1-10 employees
More than a year
August 2018
cleardent review
cleardent review
Pros
The software is incredibly simple to use, and its simplicity makes it very easy to train new staff members on its various features and functionalities, thus making it an extremely practical choice for any dental office.
Cons
It requires additional purchases to use all the services.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Catherine
Mental Health Care, 1-10 employees
More than a year
August 2018
A review
A review
Pros
It is very easy to use and relatively problem-free, which is a significant advantage.
Cons
The process of allocating payments within the software is not particularly smooth or intuitive, making it challenging to manage efficiently.
Ease of use
8
Value for money
7
Customer Support
5
Functionality
9
Dr.Cecilia
Health, Wellness and Fitness, 1-10 employees
More than a year
August 2018
cleardent review
cleardent review
Pros
The system is designed to be easy to navigate, which allows me to quickly and effortlessly find whatever I need without any hassle.
Cons
I am required to make additional payments in order to access and utilize the extra features offered by the software.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kelly
Medical Practice, 1-10 employees
More than a year
August 2018
Receptioist point of view
Receptioist point of view
Pros
I really enjoy how easy it is to process insurance cheques with ClearDent, making the administrative tasks much simpler.
Cons
Making the next appointment is only visible on one computer. There should be a drop box for CDAs and receptionists to access simultaneously.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
onkar
Health, Wellness and Fitness, 1-10 employees
Less than a year
August 2018
Liking cleardent
Liking cleardent
Pros
Cleardent is extremely user-friendly, making it easy to operate, and the recare lists are incredibly helpful in managing patient follow-ups efficiently.
Cons
I'm not able to have more than one window open without it freezing.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Denise
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
August 2018
Great Practice Management Software
Great Practice Management Software
Pros
ClearDent has excellent features, including the secure exchange of patient information between offices, which is particularly useful for managing multiple offices.
Cons
It can be cumbersome to learn at the beginning, and I have to invest a few hours training new staff members.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
10
Luz
Hospital & Health Care, 11-50 employees
More than a year
August 2018
okay software but could be better
okay software but could be better
Pros
The real-time compatibility with most insurances, especially with PBC, is a very convenient feature that I appreciate.
Cons
It's quite rudimentary, for example, I have to manually track items not covered by insurance. Some insurances only allow a certain number of x-rays or a specific dollar value per year, or they don't pay for fluoride, or there are age restrictions.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Lowell
Health, Wellness and Fitness, 1-10 employees
More than a year
August 2018