A2C Medical Reviews
Total 35 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars20%
3
Stars9%
2
Stars3%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lexi
Medical Practice, 500+ employees
More than a year
“Clinic Controller
Pros
Im fond of the ability to color-coordinate visits and right-clicking makes everything incredibly manageable from any screen.
Cons
It doesnt help keep track of patient visits used it only tracks the date range. This means we have to be even more diligent than usual to stay on top of patient visits.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Susan
Hospital & Health Care, 51-100 employees
More than a year
“Clinic Controller Good vs. Bad
Pros
I appreciate how daily notes seamlessly incorporate information from the flowsheet and import data from previous entries including objective and subjective information making updates quick and effortless. I also like how it guides me through the steps of completing case entry and how easy it is to create and modify templates for faster daily documentation.
Cons
Sometimes billing an entry is difficult and diagnosing the issue can be tough unless youre a super user. As a staff therapist there are times we have to call for direction to fix issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lester
Hospital & Health Care, 51-100 employees
More than a year
“Clinic controller review
Pros
This program is well-structured and straightforward to navigate. The documentation forms are neatly formatted.
Cons
It doesnt offer enough freedom to customize exercise flow sheets.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jarod
Medical Practice, 51-100 employees
More than a year
“4 years into using A2C
Pros
The ease of writing daily notes seamlessly flowing from previous notes and the ability to pre-load goals are particularly noteworthy.
Cons
The inability to create unique functions/exercises in the flow sheet is a drawback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Meagan
Medical Practice, 500+ employees
More than a year
“Clinic Controller
Pros
I appreciate the easy access to reports that I frequently use throughout the day. Additionally I like the wealth of information visible when initially opening a case. The pop-up reminders regarding missing information or visit limits are extremely helpful particularly in dealing with insurances and visit limits. The ease of sending and receiving faxes a feature we constantly utilize is also noteworthy. I had minimal training prior to using this program but its easy to navigate at ones own pace and figure out different areas during downtime.
Cons
What I like least about this program is the number of clicks it takes to navigate for certain tasks. For example double-clicking on an existing patient on the schedule to open their case would be a great addition to the program. Thats the only thing Id like to see changed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 51-100 employees
More than a year
“The best EMR I have used
Pros
The software is highly user-friendly with logical features that are easy to utilize.
Cons
I dont have any features I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Candice
Hospital & Health Care, 51-100 employees
Less than a year
“Clinic Controller: Therapy Review
Pros
I can easily access everything with just a right-click. The template design is straightforward and I receive alerts for re-evaluations. Furthermore I can quickly view important case or patient information from charges and documentation. The ability to have two tabs open simultaneously is convenient and the communication system with co-workers is effective.
Cons
Filling out the flowsheet is tedious because of all the checkboxes and tabs. It took me a long time to learn the system initially.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Erica
Medical Practice, 51-100 employees
More than a year
“Clinic Controller in PT Setting
Pros
I adore the simplicity of using this software. It doesnt require one to be a computer expert to grasp or navigate it. Its setup is perfect for creating everything I need for each patient.
Cons
Overall the software is great but like all software it has glitches. Fortunately theyre resolved quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Hospital & Health Care, 101-500 employees
More than a year
“Great Program
Pros
Clinic Controller is my absolute favorite. Among all the systems Ive used this one tops the list. Its incredibly therapist-friendly facilitating quick and easy note-writing and billing. I highly recommend it!
Cons
I couldnt find anything negative about it its a great program!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health, Wellness and Fitness, 51-100 employees
More than a year
“A2C Medical Clinic Controller
Pros
The softwares best feature is its ease of use.
Cons
I wish there were more options for customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tami
Hospital & Health Care, 500+ employees
More than a year
“user friendly software
Pros
I was introduced to this software over nine years ago and it remains remarkably easy to learn and navigate. Whether I need specific information about an individual or several patients I can find it with ease.
Cons
I dont have any cons to mention at this time the software is user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
SERENA
Medical Practice, 1-10 employees
More than a year
“A2C
Pros
I value the softwares thoroughness. The customer service is exceptional. Whenever we require assistance we receive prompt feedback to address our concerns. Theyre incredibly accessible and immensely helpful. Its a fantastic team that diligently works to resolve updates according to our daily volume and workload.
Cons
It would be great if the patients history could update automatically for each case.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leanne
Hospital & Health Care, 11-50 employees
More than a year
“Review for A2C Clinic Controller
Pros
I adore the ability to customize many aspects of it to suit our practices requirements. Whether its visit types or cancellation reasons I have the flexibility to make the experience as basic or as tailored as necessary.
Cons
Our clinicians have mentioned that they find the evaluation templates could be more user-friendly but theyve managed to use them efficiently. The interface could do with some updates but it still does the job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Hospital & Health Care, 11-50 employees
More than a year
“A2C Review
Pros
I adore how quickly and easily accessible the software is. I can swiftly make changes and updates to patient and therapist schedules.
Cons
I think it lacks features like text messaging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cedar
Medical Practice, 11-50 employees
More than a year
“Amazing customer service!!
Pros
Im impressed by the readiness and willingness of all the technical support staff. Theyve helped me comprehend this program thoroughly and utilize it to its full potential. Im highly impressed by the prompt responses to inquiries and the incredible assistance their staff offers regardless of the simplicity or complexity of the question.
Cons
Im not a fan of how complicated it is to make changes and use all its features. Theres so much potential with the program that I believe many users arent tapping into. More webinars or training sessions could help address this issue.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8