Total 35 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

20%

3

Stars

9%

2

Stars

3%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lexi

Medical Practice, 500+ employees

More than a year

3.0
June 2019

Clinic Controller

Pros

Im fond of the ability to color-coordinate visits and right-clicking makes everything incredibly manageable from any screen.

Cons

It doesnt help keep track of patient visits used it only tracks the date range. This means we have to be even more diligent than usual to stay on top of patient visits.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Susan

Hospital & Health Care, 51-100 employees

More than a year

5.0
June 2019

Clinic Controller Good vs. Bad

Pros

I appreciate how daily notes seamlessly incorporate information from the flowsheet and import data from previous entries including objective and subjective information making updates quick and effortless. I also like how it guides me through the steps of completing case entry and how easy it is to create and modify templates for faster daily documentation.

Cons

Sometimes billing an entry is difficult and diagnosing the issue can be tough unless youre a super user. As a staff therapist there are times we have to call for direction to fix issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lester

Hospital & Health Care, 51-100 employees

More than a year

5.0
June 2019

Clinic controller review

Pros

This program is well-structured and straightforward to navigate. The documentation forms are neatly formatted.

Cons

It doesnt offer enough freedom to customize exercise flow sheets.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Jarod

Medical Practice, 51-100 employees

More than a year

5.0
June 2019

4 years into using A2C

Pros

The ease of writing daily notes seamlessly flowing from previous notes and the ability to pre-load goals are particularly noteworthy.

Cons

The inability to create unique functions/exercises in the flow sheet is a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M

Meagan

Medical Practice, 500+ employees

More than a year

5.0
June 2019

Clinic Controller

Pros

I appreciate the easy access to reports that I frequently use throughout the day. Additionally I like the wealth of information visible when initially opening a case. The pop-up reminders regarding missing information or visit limits are extremely helpful particularly in dealing with insurances and visit limits. The ease of sending and receiving faxes a feature we constantly utilize is also noteworthy. I had minimal training prior to using this program but its easy to navigate at ones own pace and figure out different areas during downtime.

Cons

What I like least about this program is the number of clicks it takes to navigate for certain tasks. For example double-clicking on an existing patient on the schedule to open their case would be a great addition to the program. Thats the only thing Id like to see changed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

R

Richard

Hospital & Health Care, 51-100 employees

More than a year

5.0
June 2019

The best EMR I have used

Pros

The software is highly user-friendly with logical features that are easy to utilize.

Cons

I dont have any features I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Candice

Hospital & Health Care, 51-100 employees

Less than a year

4.0
June 2019

Clinic Controller: Therapy Review

Pros

I can easily access everything with just a right-click. The template design is straightforward and I receive alerts for re-evaluations. Furthermore I can quickly view important case or patient information from charges and documentation. The ability to have two tabs open simultaneously is convenient and the communication system with co-workers is effective.

Cons

Filling out the flowsheet is tedious because of all the checkboxes and tabs. It took me a long time to learn the system initially.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

E

Erica

Medical Practice, 51-100 employees

More than a year

5.0
June 2019

Clinic Controller in PT Setting

Pros

I adore the simplicity of using this software. It doesnt require one to be a computer expert to grasp or navigate it. Its setup is perfect for creating everything I need for each patient.

Cons

Overall the software is great but like all software it has glitches. Fortunately theyre resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Hospital & Health Care, 101-500 employees

More than a year

5.0
June 2019

Great Program

Pros

Clinic Controller is my absolute favorite. Among all the systems Ive used this one tops the list. Its incredibly therapist-friendly facilitating quick and easy note-writing and billing. I highly recommend it!

Cons

I couldnt find anything negative about it its a great program!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heather

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
June 2019

A2C Medical Clinic Controller

Pros

The softwares best feature is its ease of use.

Cons

I wish there were more options for customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tami

Hospital & Health Care, 500+ employees

More than a year

5.0
June 2019

user friendly software

Pros

I was introduced to this software over nine years ago and it remains remarkably easy to learn and navigate. Whether I need specific information about an individual or several patients I can find it with ease.

Cons

I dont have any cons to mention at this time the software is user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

SERENA

Medical Practice, 1-10 employees

More than a year

5.0
June 2019

A2C

Pros

I value the softwares thoroughness. The customer service is exceptional. Whenever we require assistance we receive prompt feedback to address our concerns. Theyre incredibly accessible and immensely helpful. Its a fantastic team that diligently works to resolve updates according to our daily volume and workload.

Cons

It would be great if the patients history could update automatically for each case.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Leanne

Hospital & Health Care, 11-50 employees

More than a year

5.0
June 2019

Review for A2C Clinic Controller

Pros

I adore the ability to customize many aspects of it to suit our practices requirements. Whether its visit types or cancellation reasons I have the flexibility to make the experience as basic or as tailored as necessary.

Cons

Our clinicians have mentioned that they find the evaluation templates could be more user-friendly but theyve managed to use them efficiently. The interface could do with some updates but it still does the job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Hospital & Health Care, 11-50 employees

More than a year

4.0
June 2019

A2C Review

Pros

I adore how quickly and easily accessible the software is. I can swiftly make changes and updates to patient and therapist schedules.

Cons

I think it lacks features like text messaging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

C

Cedar

Medical Practice, 11-50 employees

More than a year

5.0
May 2019

Amazing customer service!!

Pros

Im impressed by the readiness and willingness of all the technical support staff. Theyve helped me comprehend this program thoroughly and utilize it to its full potential. Im highly impressed by the prompt responses to inquiries and the incredible assistance their staff offers regardless of the simplicity or complexity of the question.

Cons

Im not a fan of how complicated it is to make changes and use all its features. Theres so much potential with the program that I believe many users arent tapping into. More webinars or training sessions could help address this issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8