A2C Medical Software Reviews
38 Reviews
Overall Rating
4.4
38 Reviews
Rating Distribution
5
(25)
4
(7)
3
(4)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
38 Reviews
Rating Distribution
5
(25)
4
(7)
3
(4)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Specialty
Provider Size
Time Used
Outstanding insurance and visit restriction features
Outstanding insurance and visit restriction features
Pros
I appreciate how simple it is to access the reports I use all day long. I also appreciate how much information is immediately displayed when I open the case. In all areas, but particularly about insurance and visit restrictions, the pop-up notifications regarding missing information and/or visit limit are VERY helpful. As we frequently use this tool without any disruptions from the faxes, I do like how simple it is to send and receive faxes. It is simple to figure out the application in your free time even if you are traveling.
Cons
Even though so far everyone at my company has been loving this software, I have a thing or two to say about the cons. The software needs numerous clicks to browse different pages to find particular items. This is what I like least about the software. Although, initially, it doesn’t feel much this repetitive thing starts getting annoying after a while. For instance, it would be a fantastic addition to the application if double-clicking on an existing patient who is on the calendar would open their file.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Meagen
Medical practice, 501-1000 employees employees
Dec 15, 2022
So intuitive! I would definitely recommend it.
So intuitive! I would definitely recommend it.
Pros
The A2C Clinic Controller program can be fully customized to meet the particular requirements of our clinic. There are so many "stock" reports included with the software that we never really felt the need to create our own. But we can quickly create custom reports to suit our needs. Ive used a variety of documentation systems, but Clinic Controller is by far the most user-friendly and straightforward to train new staff members on.
Cons
However, it is very expensive, even for a fairly large hospital like ours. The customer service is painfully slow, and once an employee sent me an email that he intended to send to someone else. Im still not sure how that happened.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Cathay S.
Health, Wellness, and Fitness, 51-200 employees employees
Oct 23, 2022
awful
awful
Pros
The IT support team especially the ladies always go the extra mile to fix any issue regardless of whether it falls under their responsibility or not.
Cons
It took me years to update my system even just for changing the font size and the graphics feel like theyre from 1995.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Stephanie
Medical Practice, 1-10 employees
More than a year
Sep 01, 2021
The customer service is inadequate, and the updates take a long time to complete.
The customer service is inadequate, and the updates take a long time to complete.
Pros
I appreciate the fact that the system integrates scheduling, billing, and medical records all in one place. It also allows customization of hotkeys for efficient retrieval of information and navigation.
Cons
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Nina
Health, Wellness and Fitness, 2-10 employees employees
Jul 16, 2021
Terrible customer service. Slow to perform updates.
Terrible customer service. Slow to perform updates.
Pros
I appreciated the fact that it encompasses scheduling billing and medical records all in one system. It allows for customizing hotkeys to quickly retrieve information and navigate efficiently.
Cons
I found it expensive and slow to update. The updates I was promised never came. Customer service was terrible they ignored my emails and even sent me an email meant for someone else complaining about my company. Very unprofessional.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Nina
Health, Wellness and Fitness, 1-10 employees
More than a year
Jul 01, 2021
Lagging in Innovation
Lagging in Innovation
Pros
There is a plethora of reports available to track any metric I desire. Additionally I have the flexibility to customize reports to extract specific data.
Cons
I struggled with using it especially when I was new to it. It didnt integrate with anything so it increased my admin time. Updates took forever and the changes we were promised never happened.
Ease of use
5
Value for money
6
Customer Support
7
Functionality
5
Renato
Health, Wellness and Fitness, 1-10 employees
More than a year
Apr 01, 2021
Clinic Controller deficiencies.
Clinic Controller deficiencies.
Pros
This software excels in handling administrative tasks and generating metrics. I can access statistics quicker than I can generate daily notes.
Cons
Its not user-friendly it takes at least 10 clicks just to start a daily note which isnt efficient. Ive been using it for 13 years and with each upgrade it seems to get more complicated.
Ease of use
5
Value for money
6
Customer Support
7
Functionality
8
Ken
Medical Practice, 51-100 employees
More than a year
Aug 03, 2020
This is the ferrari of all EMR
This is the ferrari of all EMR
Pros
During the brief period I used it I had no grievances.
Cons
The cost was just too much for me especially considering the times were in.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Santiago
Hospital & Health Care, 1-10 employees
Less than 6 months
Jun 06, 2020
This skill can be learned by any therapist in just one day.
This skill can be learned by any therapist in just one day.
Pros
Cons
If you are searching for fancy or cute icons, they are not available. The design doesnt include any unnecessary elements.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Corey
Hospital & Health Care, 51-200 employees employees
Jan 16, 2020
Any therapist can learn this in a day! Serious!
Any therapist can learn this in a day! Serious!
Pros
Clinic Controller is incredibly user-friendly. It seamlessly transitions between daily notes schedules cases evaluations and more. The flowsheets are intuitive featuring search functions and allowing users to input their own information. Moreover Clinic Controller provides guidance without restricting users to a single choice. Ive trained numerous therapists both new and experienced as well as students and everyone learns it in a day or less!
Cons
There arent any fancy icons or unnecessary space taken up by them if thats what youre looking for.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Hospital & Health Care, 51-100 employees
More than a year
Jan 04, 2020
New use
New use
Pros
It boasts great intuitiveness and its customization options make it stand out. Its remarkably user-friendly and easy to navigate.
Cons
It feels redundant having to do a daily note every time especially after an initial evaluation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chesley
Hospital & Health Care, 51-100 employees
More than a year
Jun 27, 2019
Clinic Controller
Clinic Controller
Pros
Its extremely user-friendly and straightforward with the flow-forward feature saving a lot of time. Text from previous treatments remains saved further saving time.
Cons
Nothing I think it works great. It takes some time to get used to like any program but its smooth sailing after that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Hospital & Health Care, 101-500 employees
Less than a year
Jun 25, 2019
Review of Clinic Controller for Physical Therapy
Review of Clinic Controller for Physical Therapy
Pros
The detailed templates facilitate the organized collection of patient information during evaluations and tracking progress in daily notes. Its easier to review exercises and add specific functions when creating a POC ensuring compliance with insurance and billing regulations.
Cons
It was difficult to navigate at first because of all the functions available. However once I learned the system it was great for tracking patient adherence and clinic performance.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Caitlin
Health, Wellness and Fitness, 101-500 employees
More than a year
Jun 23, 2019
Makes life easier
Makes life easier
Pros
Its customizable on a per-user and per-company basis very user-friendly reports are easy to generate and accurate and the screen view is clear and easy to understand.
Cons
There really isnt anything I dislike about it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kendra
Health, Wellness and Fitness, 101-500 employees
More than a year
Jun 21, 2019
Effective Clinic Management
Effective Clinic Management
Pros
This EMR offers a plethora of pre-built reports yet its simple to tailor reports to your specific needs.
Cons
Getting the hang of it isnt super easy but its not too difficult either.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Beth
Medical Practice, 11-50 employees
More than a year
Jun 21, 2019
Review of Clinic Controller: Therapy
Review of Clinic Controller: Therapy
Pros
Clinic Controller software is entirely customizable and can adapt to the unique needs of our practice. While it comes with a vast array of stock reports custom reports are available to best suit our practice. Having worked with numerous documentation systems I find Clinic Controller to be the most intuitive and easiest to train new employees on. Therapists who have joined our team after using other leading software invariably prefer Clinic Controller.
Cons
Anything we felt was lacking in the system has been addressed with software updates and/or customizations. The responsiveness to user feedback is outstanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy
Health, Wellness and Fitness, 51-100 employees
More than a year
Jun 19, 2019
My review
My review
Pros
Im absolutely enamored with this software! Its incredibly convenient�I can fax scan attach and receive faxes all within one platform.
Cons
I cant think of anything negative about it its incredible. If I had one request it would be to receive an email notification when a fax is received.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Medical Practice, 51-100 employees
More than a year
Jun 18, 2019
Gets job done
Gets job done
Pros
The software is detailed and offers some degree of customization.
Cons
Its not intuitive especially when dealing with rollups. It can be a nightmare if theres a mistake.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bright
Medical Practice, 51-100 employees
More than a year
Jun 17, 2019
User-friendly and easy to use
User-friendly and easy to use
Pros
The software is very user-friendly and easy to understand, even for those who arent computer-savvy. Its designed in a way that allows me to create everything I need for each patient easily.
Cons
The software is excellent, but like any other software, it may have glitches. However, the issues are resolved promptly.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Erica
Medical Practice, 51-200 employees employees
Jun 16, 2019
Excellent customizable feature
Excellent customizable feature
Pros
Cons
The system has been improved with software updates and customizations based on user feedback, addressing any perceived shortcomings. The responsiveness to user feedback is excellent.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Cathy
Health, Wellness and Fitness, 51-200 employees employees
Jun 16, 2019
The software is easily accessible.
The software is easily accessible.
Pros
I appreciate the convenient accessibility of reports that I frequently use during the day. I also find it helpful that a considerable amount of information is readily visible when opening a case. The pop-up reminders notifying about missing information and visit limits, especially concerning insurance and visit limits, are extremely advantageous. Additionally, I find faxing to be simple and efficient since we use it frequently. Although I had limited training prior to using this program, it is user-friendly as I could learn to navigate through various areas in my free time at my own pace.
Cons
I find the program's navigation to be cumbersome, especially when opening an existing patient's case from the schedule. It would be helpful if the program allowed a double click option to open a patient's case directly from the schedule. This is the only improvement I can suggest.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Meagan
Medical Practice, 501-1,000 employees employees
Jun 16, 2019
Clinic Controller Review
Clinic Controller Review
Pros
I find the flow sheet portion of the software particularly enjoyable. The templates allow for therapist-tailored exercises to be utilized swiftly and effortlessly.
Cons
The program feels outdated and the steps are repetitive slowing down my efficiency. I wish I could create evaluation docs and flowsheet exercises from scratch.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
5
Hayden
Hospital & Health Care, 51-100 employees
More than a year
Jun 16, 2019
Easiest and most thorough software we have used for EMR
Easiest and most thorough software we have used for EMR
Pros
The flexibility and options provided by this system far exceed those of our previous software.
Cons
Signing for new patients who arent yet credentialed with insurance is a hassle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jun 15, 2019
Clinic Controller
Clinic Controller
Pros
Im fond of the ability to color-coordinate visits and right-clicking makes everything incredibly manageable from any screen.
Cons
It doesnt help keep track of patient visits used it only tracks the date range. This means we have to be even more diligent than usual to stay on top of patient visits.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Lexi
Medical Practice, 500+ employees
More than a year
Jun 15, 2019
Clinic Controller Good vs. Bad
Clinic Controller Good vs. Bad
Pros
I appreciate how daily notes seamlessly incorporate information from the flowsheet and import data from previous entries including objective and subjective information making updates quick and effortless. I also like how it guides me through the steps of completing case entry and how easy it is to create and modify templates for faster daily documentation.
Cons
Sometimes billing an entry is difficult and diagnosing the issue can be tough unless youre a super user. As a staff therapist there are times we have to call for direction to fix issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Hospital & Health Care, 51-100 employees
More than a year
Jun 14, 2019
Clinic controller review
Clinic controller review
Pros
This program is well-structured and straightforward to navigate. The documentation forms are neatly formatted.
Cons
It doesnt offer enough freedom to customize exercise flow sheets.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lester
Hospital & Health Care, 51-100 employees
More than a year
Jun 13, 2019
4 years into using A2C
4 years into using A2C
Pros
The ease of writing daily notes seamlessly flowing from previous notes and the ability to pre-load goals are particularly noteworthy.
Cons
The inability to create unique functions/exercises in the flow sheet is a drawback.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jarod
Medical Practice, 51-100 employees
More than a year
Jun 13, 2019
Clinic Controller
Clinic Controller
Pros
I appreciate the easy access to reports that I frequently use throughout the day. Additionally I like the wealth of information visible when initially opening a case. The pop-up reminders regarding missing information or visit limits are extremely helpful particularly in dealing with insurances and visit limits. The ease of sending and receiving faxes a feature we constantly utilize is also noteworthy. I had minimal training prior to using this program but its easy to navigate at ones own pace and figure out different areas during downtime.
Cons
What I like least about this program is the number of clicks it takes to navigate for certain tasks. For example double-clicking on an existing patient on the schedule to open their case would be a great addition to the program. Thats the only thing Id like to see changed.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Meagan
Medical Practice, 500+ employees
More than a year
Jun 11, 2019
The best EMR I have used
The best EMR I have used
Pros
The software is highly user-friendly with logical features that are easy to utilize.
Cons
I dont have any features I dislike about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 51-100 employees
More than a year
Jun 09, 2019
Clinic Controller: Therapy Review
Clinic Controller: Therapy Review
Pros
I can easily access everything with just a right-click. The template design is straightforward and I receive alerts for re-evaluations. Furthermore I can quickly view important case or patient information from charges and documentation. The ability to have two tabs open simultaneously is convenient and the communication system with co-workers is effective.
Cons
Filling out the flowsheet is tedious because of all the checkboxes and tabs. It took me a long time to learn the system initially.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Candice
Hospital & Health Care, 51-100 employees
Less than a year
Jun 08, 2019
Clinic Controller in PT Setting
Clinic Controller in PT Setting
Pros
I adore the simplicity of using this software. It doesnt require one to be a computer expert to grasp or navigate it. Its setup is perfect for creating everything I need for each patient.
Cons
Overall the software is great but like all software it has glitches. Fortunately theyre resolved quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica
Medical Practice, 51-100 employees
More than a year
Jun 05, 2019
Great Program
Great Program
Pros
Clinic Controller is my absolute favorite. Among all the systems Ive used this one tops the list. Its incredibly therapist-friendly facilitating quick and easy note-writing and billing. I highly recommend it!
Cons
I couldnt find anything negative about it its a great program!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Hospital & Health Care, 101-500 employees
More than a year
Jun 02, 2019
A2C Medical Clinic Controller
A2C Medical Clinic Controller
Pros
The softwares best feature is its ease of use.
Cons
I wish there were more options for customization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health, Wellness and Fitness, 51-100 employees
More than a year
Jun 02, 2019
user friendly software
user friendly software
Pros
I was introduced to this software over nine years ago and it remains remarkably easy to learn and navigate. Whether I need specific information about an individual or several patients I can find it with ease.
Cons
I dont have any cons to mention at this time the software is user-friendly.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tami
Hospital & Health Care, 500+ employees
More than a year
Jun 01, 2019
A2C
A2C
Pros
I value the softwares thoroughness. The customer service is exceptional. Whenever we require assistance we receive prompt feedback to address our concerns. Theyre incredibly accessible and immensely helpful. Its a fantastic team that diligently works to resolve updates according to our daily volume and workload.
Cons
It would be great if the patients history could update automatically for each case.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
SERENA
Medical Practice, 1-10 employees
More than a year
Jun 01, 2019
Review for A2C Clinic Controller
Review for A2C Clinic Controller
Pros
I adore the ability to customize many aspects of it to suit our practices requirements. Whether its visit types or cancellation reasons I have the flexibility to make the experience as basic or as tailored as necessary.
Cons
Our clinicians have mentioned that they find the evaluation templates could be more user-friendly but theyve managed to use them efficiently. The interface could do with some updates but it still does the job.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leanne
Hospital & Health Care, 11-50 employees
More than a year
Jun 01, 2019
A2C Review
A2C Review
Pros
I adore how quickly and easily accessible the software is. I can swiftly make changes and updates to patient and therapist schedules.
Cons
I think it lacks features like text messaging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrew
Hospital & Health Care, 11-50 employees
More than a year
Jun 01, 2019
Amazing customer service!!
Amazing customer service!!
Pros
Im impressed by the readiness and willingness of all the technical support staff. Theyve helped me comprehend this program thoroughly and utilize it to its full potential. Im highly impressed by the prompt responses to inquiries and the incredible assistance their staff offers regardless of the simplicity or complexity of the question.
Cons
Im not a fan of how complicated it is to make changes and use all its features. Theres so much potential with the program that I believe many users arent tapping into. More webinars or training sessions could help address this issue.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Cedar
Medical Practice, 11-50 employees
More than a year
May 03, 2019
Filters
Outstanding insurance and visit restriction features
Outstanding insurance and visit restriction features
Pros
I appreciate how simple it is to access the reports I use all day long. I also appreciate how much information is immediately displayed when I open the case. In all areas, but particularly about insurance and visit restrictions, the pop-up notifications regarding missing information and/or visit limit are VERY helpful. As we frequently use this tool without any disruptions from the faxes, I do like how simple it is to send and receive faxes. It is simple to figure out the application in your free time even if you are traveling.
Cons
Even though so far everyone at my company has been loving this software, I have a thing or two to say about the cons. The software needs numerous clicks to browse different pages to find particular items. This is what I like least about the software. Although, initially, it doesn’t feel much this repetitive thing starts getting annoying after a while. For instance, it would be a fantastic addition to the application if double-clicking on an existing patient who is on the calendar would open their file.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Meagen
Medical practice, 501-1000 employees employees
Dec 15, 2022
So intuitive! I would definitely recommend it.
So intuitive! I would definitely recommend it.
Pros
The A2C Clinic Controller program can be fully customized to meet the particular requirements of our clinic. There are so many "stock" reports included with the software that we never really felt the need to create our own. But we can quickly create custom reports to suit our needs. Ive used a variety of documentation systems, but Clinic Controller is by far the most user-friendly and straightforward to train new staff members on.
Cons
However, it is very expensive, even for a fairly large hospital like ours. The customer service is painfully slow, and once an employee sent me an email that he intended to send to someone else. Im still not sure how that happened.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Cathay S.
Health, Wellness, and Fitness, 51-200 employees employees
Oct 23, 2022
awful
awful
Pros
The IT support team especially the ladies always go the extra mile to fix any issue regardless of whether it falls under their responsibility or not.
Cons
It took me years to update my system even just for changing the font size and the graphics feel like theyre from 1995.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Stephanie
Medical Practice, 1-10 employees
More than a year
Sep 01, 2021
The customer service is inadequate, and the updates take a long time to complete.
The customer service is inadequate, and the updates take a long time to complete.
Pros
I appreciate the fact that the system integrates scheduling, billing, and medical records all in one place. It also allows customization of hotkeys for efficient retrieval of information and navigation.
Cons
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Nina
Health, Wellness and Fitness, 2-10 employees employees
Jul 16, 2021
Terrible customer service. Slow to perform updates.
Terrible customer service. Slow to perform updates.
Pros
I appreciated the fact that it encompasses scheduling billing and medical records all in one system. It allows for customizing hotkeys to quickly retrieve information and navigate efficiently.
Cons
I found it expensive and slow to update. The updates I was promised never came. Customer service was terrible they ignored my emails and even sent me an email meant for someone else complaining about my company. Very unprofessional.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Nina
Health, Wellness and Fitness, 1-10 employees
More than a year
Jul 01, 2021
Lagging in Innovation
Lagging in Innovation
Pros
There is a plethora of reports available to track any metric I desire. Additionally I have the flexibility to customize reports to extract specific data.
Cons
I struggled with using it especially when I was new to it. It didnt integrate with anything so it increased my admin time. Updates took forever and the changes we were promised never happened.
Ease of use
5
Value for money
6
Customer Support
7
Functionality
5
Renato
Health, Wellness and Fitness, 1-10 employees
More than a year
Apr 01, 2021
Clinic Controller deficiencies.
Clinic Controller deficiencies.
Pros
This software excels in handling administrative tasks and generating metrics. I can access statistics quicker than I can generate daily notes.
Cons
Its not user-friendly it takes at least 10 clicks just to start a daily note which isnt efficient. Ive been using it for 13 years and with each upgrade it seems to get more complicated.
Ease of use
5
Value for money
6
Customer Support
7
Functionality
8
Ken
Medical Practice, 51-100 employees
More than a year
Aug 03, 2020
This is the ferrari of all EMR
This is the ferrari of all EMR
Pros
During the brief period I used it I had no grievances.
Cons
The cost was just too much for me especially considering the times were in.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Santiago
Hospital & Health Care, 1-10 employees
Less than 6 months
Jun 06, 2020
This skill can be learned by any therapist in just one day.
This skill can be learned by any therapist in just one day.
Pros
Cons
If you are searching for fancy or cute icons, they are not available. The design doesnt include any unnecessary elements.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Corey
Hospital & Health Care, 51-200 employees employees
Jan 16, 2020
Any therapist can learn this in a day! Serious!
Any therapist can learn this in a day! Serious!
Pros
Clinic Controller is incredibly user-friendly. It seamlessly transitions between daily notes schedules cases evaluations and more. The flowsheets are intuitive featuring search functions and allowing users to input their own information. Moreover Clinic Controller provides guidance without restricting users to a single choice. Ive trained numerous therapists both new and experienced as well as students and everyone learns it in a day or less!
Cons
There arent any fancy icons or unnecessary space taken up by them if thats what youre looking for.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Hospital & Health Care, 51-100 employees
More than a year
Jan 04, 2020
New use
New use
Pros
It boasts great intuitiveness and its customization options make it stand out. Its remarkably user-friendly and easy to navigate.
Cons
It feels redundant having to do a daily note every time especially after an initial evaluation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chesley
Hospital & Health Care, 51-100 employees
More than a year
Jun 27, 2019
Clinic Controller
Clinic Controller
Pros
Its extremely user-friendly and straightforward with the flow-forward feature saving a lot of time. Text from previous treatments remains saved further saving time.
Cons
Nothing I think it works great. It takes some time to get used to like any program but its smooth sailing after that.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicole
Hospital & Health Care, 101-500 employees
Less than a year
Jun 25, 2019
Review of Clinic Controller for Physical Therapy
Review of Clinic Controller for Physical Therapy
Pros
The detailed templates facilitate the organized collection of patient information during evaluations and tracking progress in daily notes. Its easier to review exercises and add specific functions when creating a POC ensuring compliance with insurance and billing regulations.
Cons
It was difficult to navigate at first because of all the functions available. However once I learned the system it was great for tracking patient adherence and clinic performance.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Caitlin
Health, Wellness and Fitness, 101-500 employees
More than a year
Jun 23, 2019
Makes life easier
Makes life easier
Pros
Its customizable on a per-user and per-company basis very user-friendly reports are easy to generate and accurate and the screen view is clear and easy to understand.
Cons
There really isnt anything I dislike about it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kendra
Health, Wellness and Fitness, 101-500 employees
More than a year
Jun 21, 2019
Effective Clinic Management
Effective Clinic Management
Pros
This EMR offers a plethora of pre-built reports yet its simple to tailor reports to your specific needs.
Cons
Getting the hang of it isnt super easy but its not too difficult either.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Beth
Medical Practice, 11-50 employees
More than a year
Jun 21, 2019
Review of Clinic Controller: Therapy
Review of Clinic Controller: Therapy
Pros
Clinic Controller software is entirely customizable and can adapt to the unique needs of our practice. While it comes with a vast array of stock reports custom reports are available to best suit our practice. Having worked with numerous documentation systems I find Clinic Controller to be the most intuitive and easiest to train new employees on. Therapists who have joined our team after using other leading software invariably prefer Clinic Controller.
Cons
Anything we felt was lacking in the system has been addressed with software updates and/or customizations. The responsiveness to user feedback is outstanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathy
Health, Wellness and Fitness, 51-100 employees
More than a year
Jun 19, 2019
My review
My review
Pros
Im absolutely enamored with this software! Its incredibly convenient�I can fax scan attach and receive faxes all within one platform.
Cons
I cant think of anything negative about it its incredible. If I had one request it would be to receive an email notification when a fax is received.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Medical Practice, 51-100 employees
More than a year
Jun 18, 2019
Gets job done
Gets job done
Pros
The software is detailed and offers some degree of customization.
Cons
Its not intuitive especially when dealing with rollups. It can be a nightmare if theres a mistake.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bright
Medical Practice, 51-100 employees
More than a year
Jun 17, 2019
User-friendly and easy to use
User-friendly and easy to use
Pros
The software is very user-friendly and easy to understand, even for those who arent computer-savvy. Its designed in a way that allows me to create everything I need for each patient easily.
Cons
The software is excellent, but like any other software, it may have glitches. However, the issues are resolved promptly.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Erica
Medical Practice, 51-200 employees employees
Jun 16, 2019
Excellent customizable feature
Excellent customizable feature
Pros
Cons
The system has been improved with software updates and customizations based on user feedback, addressing any perceived shortcomings. The responsiveness to user feedback is excellent.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Cathy
Health, Wellness and Fitness, 51-200 employees employees
Jun 16, 2019
The software is easily accessible.
The software is easily accessible.
Pros
I appreciate the convenient accessibility of reports that I frequently use during the day. I also find it helpful that a considerable amount of information is readily visible when opening a case. The pop-up reminders notifying about missing information and visit limits, especially concerning insurance and visit limits, are extremely advantageous. Additionally, I find faxing to be simple and efficient since we use it frequently. Although I had limited training prior to using this program, it is user-friendly as I could learn to navigate through various areas in my free time at my own pace.
Cons
I find the program's navigation to be cumbersome, especially when opening an existing patient's case from the schedule. It would be helpful if the program allowed a double click option to open a patient's case directly from the schedule. This is the only improvement I can suggest.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Meagan
Medical Practice, 501-1,000 employees employees
Jun 16, 2019
Clinic Controller Review
Clinic Controller Review
Pros
I find the flow sheet portion of the software particularly enjoyable. The templates allow for therapist-tailored exercises to be utilized swiftly and effortlessly.
Cons
The program feels outdated and the steps are repetitive slowing down my efficiency. I wish I could create evaluation docs and flowsheet exercises from scratch.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
5
Hayden
Hospital & Health Care, 51-100 employees
More than a year
Jun 16, 2019
Easiest and most thorough software we have used for EMR
Easiest and most thorough software we have used for EMR
Pros
The flexibility and options provided by this system far exceed those of our previous software.
Cons
Signing for new patients who arent yet credentialed with insurance is a hassle.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jun 15, 2019
Clinic Controller
Clinic Controller
Pros
Im fond of the ability to color-coordinate visits and right-clicking makes everything incredibly manageable from any screen.
Cons
It doesnt help keep track of patient visits used it only tracks the date range. This means we have to be even more diligent than usual to stay on top of patient visits.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Lexi
Medical Practice, 500+ employees
More than a year
Jun 15, 2019
Clinic Controller Good vs. Bad
Clinic Controller Good vs. Bad
Pros
I appreciate how daily notes seamlessly incorporate information from the flowsheet and import data from previous entries including objective and subjective information making updates quick and effortless. I also like how it guides me through the steps of completing case entry and how easy it is to create and modify templates for faster daily documentation.
Cons
Sometimes billing an entry is difficult and diagnosing the issue can be tough unless youre a super user. As a staff therapist there are times we have to call for direction to fix issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Hospital & Health Care, 51-100 employees
More than a year
Jun 14, 2019
Clinic controller review
Clinic controller review
Pros
This program is well-structured and straightforward to navigate. The documentation forms are neatly formatted.
Cons
It doesnt offer enough freedom to customize exercise flow sheets.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lester
Hospital & Health Care, 51-100 employees
More than a year
Jun 13, 2019
4 years into using A2C
4 years into using A2C
Pros
The ease of writing daily notes seamlessly flowing from previous notes and the ability to pre-load goals are particularly noteworthy.
Cons
The inability to create unique functions/exercises in the flow sheet is a drawback.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jarod
Medical Practice, 51-100 employees
More than a year
Jun 13, 2019
Clinic Controller
Clinic Controller
Pros
I appreciate the easy access to reports that I frequently use throughout the day. Additionally I like the wealth of information visible when initially opening a case. The pop-up reminders regarding missing information or visit limits are extremely helpful particularly in dealing with insurances and visit limits. The ease of sending and receiving faxes a feature we constantly utilize is also noteworthy. I had minimal training prior to using this program but its easy to navigate at ones own pace and figure out different areas during downtime.
Cons
What I like least about this program is the number of clicks it takes to navigate for certain tasks. For example double-clicking on an existing patient on the schedule to open their case would be a great addition to the program. Thats the only thing Id like to see changed.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Meagan
Medical Practice, 500+ employees
More than a year
Jun 11, 2019
The best EMR I have used
The best EMR I have used
Pros
The software is highly user-friendly with logical features that are easy to utilize.
Cons
I dont have any features I dislike about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Hospital & Health Care, 51-100 employees
More than a year
Jun 09, 2019
Clinic Controller: Therapy Review
Clinic Controller: Therapy Review
Pros
I can easily access everything with just a right-click. The template design is straightforward and I receive alerts for re-evaluations. Furthermore I can quickly view important case or patient information from charges and documentation. The ability to have two tabs open simultaneously is convenient and the communication system with co-workers is effective.
Cons
Filling out the flowsheet is tedious because of all the checkboxes and tabs. It took me a long time to learn the system initially.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Candice
Hospital & Health Care, 51-100 employees
Less than a year
Jun 08, 2019
Clinic Controller in PT Setting
Clinic Controller in PT Setting
Pros
I adore the simplicity of using this software. It doesnt require one to be a computer expert to grasp or navigate it. Its setup is perfect for creating everything I need for each patient.
Cons
Overall the software is great but like all software it has glitches. Fortunately theyre resolved quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erica
Medical Practice, 51-100 employees
More than a year
Jun 05, 2019
Great Program
Great Program
Pros
Clinic Controller is my absolute favorite. Among all the systems Ive used this one tops the list. Its incredibly therapist-friendly facilitating quick and easy note-writing and billing. I highly recommend it!
Cons
I couldnt find anything negative about it its a great program!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie
Hospital & Health Care, 101-500 employees
More than a year
Jun 02, 2019
A2C Medical Clinic Controller
A2C Medical Clinic Controller
Pros
The softwares best feature is its ease of use.
Cons
I wish there were more options for customization.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health, Wellness and Fitness, 51-100 employees
More than a year
Jun 02, 2019
user friendly software
user friendly software
Pros
I was introduced to this software over nine years ago and it remains remarkably easy to learn and navigate. Whether I need specific information about an individual or several patients I can find it with ease.
Cons
I dont have any cons to mention at this time the software is user-friendly.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tami
Hospital & Health Care, 500+ employees
More than a year
Jun 01, 2019
A2C
A2C
Pros
I value the softwares thoroughness. The customer service is exceptional. Whenever we require assistance we receive prompt feedback to address our concerns. Theyre incredibly accessible and immensely helpful. Its a fantastic team that diligently works to resolve updates according to our daily volume and workload.
Cons
It would be great if the patients history could update automatically for each case.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
SERENA
Medical Practice, 1-10 employees
More than a year
Jun 01, 2019
Review for A2C Clinic Controller
Review for A2C Clinic Controller
Pros
I adore the ability to customize many aspects of it to suit our practices requirements. Whether its visit types or cancellation reasons I have the flexibility to make the experience as basic or as tailored as necessary.
Cons
Our clinicians have mentioned that they find the evaluation templates could be more user-friendly but theyve managed to use them efficiently. The interface could do with some updates but it still does the job.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leanne
Hospital & Health Care, 11-50 employees
More than a year
Jun 01, 2019
A2C Review
A2C Review
Pros
I adore how quickly and easily accessible the software is. I can swiftly make changes and updates to patient and therapist schedules.
Cons
I think it lacks features like text messaging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Andrew
Hospital & Health Care, 11-50 employees
More than a year
Jun 01, 2019
Amazing customer service!!
Amazing customer service!!
Pros
Im impressed by the readiness and willingness of all the technical support staff. Theyve helped me comprehend this program thoroughly and utilize it to its full potential. Im highly impressed by the prompt responses to inquiries and the incredible assistance their staff offers regardless of the simplicity or complexity of the question.
Cons
Im not a fan of how complicated it is to make changes and use all its features. Theres so much potential with the program that I believe many users arent tapping into. More webinars or training sessions could help address this issue.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Cedar
Medical Practice, 11-50 employees
More than a year
May 03, 2019