A2C Medical Software

Outstanding insurance and visit restriction features

Pros

I appreciate how simple it is to access the reports I use all day long. I also appreciate how much information is immediately displayed when I open the case. In all areas, but particularly about insurance and visit restrictions, the pop-up notifications regarding missing information and/or visit limit are VERY helpful. As we frequently use this tool without any disruptions from the faxes, I do like how simple it is to send and receive faxes. It is simple to figure out the application in your free time even if you are traveling.

Cons

Even though so far everyone at my company has been loving this software, I have a thing or two to say about the cons. The software needs numerous clicks to browse different pages to find particular items. This is what I like least about the software. Although, initially, it doesn’t feel much this repetitive thing starts getting annoying after a while. For instance, it would be a fantastic addition to the application if double-clicking on an existing patient who is on the calendar would open their file.

So intuitive! I would definitely recommend it.

Pros

The A2C Clinic Controller program can be fully customized to meet the particular requirements of our clinic. There are so many "stock" reports included with the software that we never really felt the need to create our own. But we can quickly create custom reports to suit our needs. Ive used a variety of documentation systems, but Clinic Controller is by far the most user-friendly and straightforward to train new staff members on.

Cons

However, it is very expensive, even for a fairly large hospital like ours. The customer service is painfully slow, and once an employee sent me an email that he intended to send to someone else. Im still not sure how that happened.

awful

Pros

The IT support team especially the ladies always go the extra mile to fix any issue regardless of whether it falls under their responsibility or not.

Cons

It took me years to update my system even just for changing the font size and the graphics feel like theyre from 1995.

The customer service is inadequate, and the updates take a long time to complete.

Pros

I appreciate the fact that the system integrates scheduling, billing, and medical records all in one place. It also allows customization of hotkeys for efficient retrieval of information and navigation.

Cons

Terrible customer service. Slow to perform updates.

Pros

I appreciated the fact that it encompasses scheduling billing and medical records all in one system. It allows for customizing hotkeys to quickly retrieve information and navigate efficiently.

Cons

I found it expensive and slow to update. The updates I was promised never came. Customer service was terrible they ignored my emails and even sent me an email meant for someone else complaining about my company. Very unprofessional.

Lagging in Innovation

Pros

There is a plethora of reports available to track any metric I desire. Additionally I have the flexibility to customize reports to extract specific data.

Cons

I struggled with using it especially when I was new to it. It didnt integrate with anything so it increased my admin time. Updates took forever and the changes we were promised never happened.

Clinic Controller deficiencies.

Pros

This software excels in handling administrative tasks and generating metrics. I can access statistics quicker than I can generate daily notes.

Cons

Its not user-friendly it takes at least 10 clicks just to start a daily note which isnt efficient. Ive been using it for 13 years and with each upgrade it seems to get more complicated.

This is the ferrari of all EMR

Pros

During the brief period I used it I had no grievances.

Cons

The cost was just too much for me especially considering the times were in.

This skill can be learned by any therapist in just one day.

Pros

Cons

If you are searching for fancy or cute icons, they are not available. The design doesnt include any unnecessary elements.

Any therapist can learn this in a day! Serious!

Pros

Clinic Controller is incredibly user-friendly. It seamlessly transitions between daily notes schedules cases evaluations and more. The flowsheets are intuitive featuring search functions and allowing users to input their own information. Moreover Clinic Controller provides guidance without restricting users to a single choice. Ive trained numerous therapists both new and experienced as well as students and everyone learns it in a day or less!

Cons

There arent any fancy icons or unnecessary space taken up by them if thats what youre looking for.